Bensons For Beds - Reading Forbury496 Opiniones 

476
•
TrustScore: 4.5 sobre 5

4,7

Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We came across Bensons for Beds by chance while searching for a new bed and finally found exactly what we were looking for. Our experience in the store was excellent. Arif greeted us warmly, took the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nadeem was extremely helpful and patient with my specific requirements measurements and queries. There wasnt pressure to make a decision at that time. He left me the space to decide and come back to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Reading Forbury496

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Reino Unido

  • 1189560813

4,7

Excelente

TrustScore: 4.5 sobre 5

476 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(476)

26.637 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Sandown double mattress

We were checking the physical attributes of the Sandown double mattress which we had seen on Benson’s website. The salesman at the Reading showrooms was very knowledgeable and helpful on technical & price details.

7 de enero de 2025
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Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that the salesman at the Reading showrooms was knowledgeable and helpful when you were checking the Sandown double mattress. We appreciate you taking the time to share your experience with us.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very helpful and friendly member of…

Very helpful and friendly member of staff, Ishry, guided us through the various options available and made it easier for us to finalise our order.

29 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you sharing your experience! We're so glad to hear that our staff was helpful and friendly. We appreciate you, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Sales assistant was very helpful

Sales assistant was very knowledgeable and helpful in guiding us through pros and cons of each option.

5 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that the sales assistant's knowledge and guidance were so helpful to you. Thank you for sharing your positive experience with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great Service

On a previous recent visit I had worked out the options available for a new single bed for my 6 year old daughter. So it was a case of picking the best one with family. Sale assistant (Richie) provided very useful guidance on which bed/mattress option was the best. Felt we had time to relax and look ourselves without the constant presence of a Sales person asking if we needed help, but at the same time when we were ready the sale person was available. Very happy so far and fingers crossed we have the best option now.

3 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy you found helpful guidance in choosing a bed for your daughter. It's great to hear that the sales assistant provided assistance when needed, while still allowing you time to explore options. We appreciate your feedback and hope you are happy with your choice, Megan at Customer Care

Valorada con 4 estrellas sobre 5

A very patient attendant (Mr Akram)

A very patient attendant (Mr Akram), who knows his job well.

31 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you sharing your experience with us! We're happy to know the attendant was patient and knowledgeable. Thank you, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Boxing day sales price

29 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you noting the Boxing Day sales price. Thank you for your feedback; we value your time and insights.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Help us to choose right mattress

The guy help us very nicely. He helped us to choose a right mattress.
Very helpful

30 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're glad you found our team member helpful in selecting the right mattress. We appreciate you sharing your positive experience with us!
Take care, Megan at Customer Care

Valorada con 4 estrellas sobre 5

We purchased 2 mattresses from Benson

We purchased 2 mattresses for two bed frames and chose recycling services to remove the old mattresses. The delivery arrived a little later than the time window mentioned, but that is not a deal breaker and the products we purchased are brilliant with zero complaints. So, that is 5 out of 5. However, the rolled up compressed mattresses were left in unpacked state and the delivery persons left in real hurry. It’s not easy to unpack an 28 kg mattress and lay on the bed frame. Plus disposing the huge amount of packaging material is another effort. Interestingly, I bought the same Benson mattress in Manchester a month ago, where the delivery person not only unpacked the new mattress, but also took away the packaging materials. That was greatly convenient and I expected the same service here. I believe the services differ region wise. That is why I am rating the overall experience as 4, should have been 4.5, but don’t have that option.

12 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dunlopillo is the best.

I’ve been looking for a Dunlopillo Super Comfort and Bensons for Beds in Reading came up trumps. Helpful staff, no pillow in the shop easily solved. Ordered pillow through them and a week later delivered to my door by Royal Mail.
I’ve been looking for this pillow for a while as a well known store no longer sells them. So pleased to purchased one again. Might be more costly but well worth it. Thank you.

5 de diciembre de 2024
Valorada con 3 estrellas sobre 5

The sale bit was fine Shayne was…

The sale bit was fine Shayne was helpful and pleasant, I asked to pick up the mattress, when picking it up the polythene was ripped in several places

28 de noviembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

Thank you for sharing your feedback. We’re sorry to hear the mattress packaging was damaged when you collected it. Your comments have been passed to the relevant team, and we’ve taken steps to improve our handling and quality checks to prevent this happening again.
Thank you,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service - they gave us the freedom to explore but were always just nearby to help solve any doubts and give us quotes. Arif in particular was amazing!

24 de noviembre de 2024
Valorada con 1 estrellas sobre 5

I was looking for a 2'6 small single…

I was looking for a 2'6 small single mattress, the staff were totally useless, they thought they might do one but weren't sure.. walked out in disgust, sales staff should know their stock. Went to Reading Bedding... professionals. had a range of mattresses all 2'6 and even got a different cover for me... thank goodness for local companies

24 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I received great service from Arif and the team at the Reading store. Arif was very knowledgeable and helped us choose our new bed, headboard and mattress. He was very patient and understanding, allowing us enough time to make our decision. I would certainly buy from this store in the future and particularly with Arif’s service and support.

18 de octubre de 2024
Opinión espontánea

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