We came across Bensons for Beds by chance while searching for a new bed and finally found exactly what we were looking for. Our experience in the store was excellent. Arif greeted us warmly, took the... Ver más
La empresa ha respondido
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We came across Bensons for Beds by chance while searching for a new bed and finally found exactly what we were looking for. Our experience in the store was excellent. Arif greeted us warmly, took the... Ver más
La empresa ha respondido
Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... Ver más
La empresa ha respondido
Nadeem was extremely helpful and patient with my specific requirements measurements and queries. There wasnt pressure to make a decision at that time. He left me the space to decide and come back to... Ver más
La empresa ha respondido
The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We were checking the physical attributes of the Sandown double mattress which we had seen on Benson’s website. The salesman at the Reading showrooms was very knowledgeable and helpful on technical & price details.

Respuesta de Bensons For Beds - Reading Forbury496
Very helpful and friendly member of staff, Ishry, guided us through the various options available and made it easier for us to finalise our order.

Respuesta de Bensons For Beds - Reading Forbury496
Sales assistant was very knowledgeable and helpful in guiding us through pros and cons of each option.

Respuesta de Bensons For Beds - Reading Forbury496
On a previous recent visit I had worked out the options available for a new single bed for my 6 year old daughter. So it was a case of picking the best one with family. Sale assistant (Richie) provided very useful guidance on which bed/mattress option was the best. Felt we had time to relax and look ourselves without the constant presence of a Sales person asking if we needed help, but at the same time when we were ready the sale person was available. Very happy so far and fingers crossed we have the best option now.

Respuesta de Bensons For Beds - Reading Forbury496
A very patient attendant (Mr Akram), who knows his job well.

Respuesta de Bensons For Beds - Reading Forbury496
The guy help us very nicely. He helped us to choose a right mattress.
Very helpful

Respuesta de Bensons For Beds - Reading Forbury496
We purchased 2 mattresses for two bed frames and chose recycling services to remove the old mattresses. The delivery arrived a little later than the time window mentioned, but that is not a deal breaker and the products we purchased are brilliant with zero complaints. So, that is 5 out of 5. However, the rolled up compressed mattresses were left in unpacked state and the delivery persons left in real hurry. It’s not easy to unpack an 28 kg mattress and lay on the bed frame. Plus disposing the huge amount of packaging material is another effort. Interestingly, I bought the same Benson mattress in Manchester a month ago, where the delivery person not only unpacked the new mattress, but also took away the packaging materials. That was greatly convenient and I expected the same service here. I believe the services differ region wise. That is why I am rating the overall experience as 4, should have been 4.5, but don’t have that option.
Everything is perfect so far, good service!
I’ve been looking for a Dunlopillo Super Comfort and Bensons for Beds in Reading came up trumps. Helpful staff, no pillow in the shop easily solved. Ordered pillow through them and a week later delivered to my door by Royal Mail.
I’ve been looking for this pillow for a while as a well known store no longer sells them. So pleased to purchased one again. Might be more costly but well worth it. Thank you.
Very helpful assistant in the Reading branch.
Delivery service was perfect. I knew what time it was being delivered. The 2 men were very friendly and careful of my property.
Store Team staff were very helpful and knowledgeable about the beds and mattresses. Provided good advice and information. Showroom display was very good and had a large selection to choose from.
The sale bit was fine Shayne was helpful and pleasant, I asked to pick up the mattress, when picking it up the polythene was ripped in several places

Respuesta de Bensons For Beds - Reading Forbury496
Good customer service - they gave us the freedom to explore but were always just nearby to help solve any doubts and give us quotes. Arif in particular was amazing!
Salesman was good, patient and helpful. Would recommend Bensons for beds in Forbury Reading.
Staff very friendly helpful and very professional
The staff were approachable, friendly and helpful and lent us a tape measure
Friendly experienced staff and excellent range of products
I was looking for a 2'6 small single mattress, the staff were totally useless, they thought they might do one but weren't sure.. walked out in disgust, sales staff should know their stock. Went to Reading Bedding... professionals. had a range of mattresses all 2'6 and even got a different cover for me... thank goodness for local companies
I received great service from Arif and the team at the Reading store. Arif was very knowledgeable and helped us choose our new bed, headboard and mattress. He was very patient and understanding, allowing us enough time to make our decision. I would certainly buy from this store in the future and particularly with Arif’s service and support.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.