Bensons For Beds - Reading Forbury496 Opiniones 

461
TrustScore: 4.5 sobre 5

4,7

Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Ver más

Valorada con 4 estrellas sobre 5

Ishry was very helpful and supportive in our search for a new mattress. He listened to our requirements and helped find us the right mattress. Also very understanding of our budget requirements. I'd... Ver más

Valorada con 5 estrellas sobre 5

We went in with the aim to browse as we hadn't found what we were looking for up to this point. Farooq was fantastic and helped us find what we had been looking for and was very good at price matchin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought via the internet. Customer service agent was polite knowledgeable and helpful. Delivery team were great.Steve and Carl get the job done quickly despite it being a very warm day. Cleared up an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Reading Forbury496

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Reino Unido

  • 1189560813

4,7

Excelente

TrustScore: 4.5 sobre 5

461 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(461)

25.888 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Many thanks for professional help in…

Many thanks for professional help in choosing a bed and mattress. The bed and mattress are made of the highest quality materials. I recommend it, thanks.

29 de diciembre de 2024
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Respuesta de Bensons For Beds - Reading Forbury496

We appreciate your feedback! We're happy to hear that you received professional help in selecting your high-quality bed and mattress. Thank you for your recommendation, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Quick and efficient staff

24 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you pointing out our staff's efficiency. It is wonderful to know that you received prompt service from our team!
Take care,
Megan at Customer Care

Valorada con 1 estrellas sobre 5

Staff can be more helpful

Staff can be more helpful

22 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate your feedback and will work on improving our support. Thank you for your review, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good range of mattresses

Good range of mattresses, very helpful and friendly staff.

21 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that you found a good selection of mattresses and that our staff was helpful and friendly! Thank you for your review, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good experience

Good experience. The manager was very helpful and I am happy with the purchase!!

15 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that you had a good experience and that our manager was helpful. Thank you for your purchase and positive feedback! Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Ishry was great!

This review is very late but Ishry helped me choose a mattress that works best for me! Managed to organise delivery of my mattress which I have recently easily changed due to issues with the house sale taking longer than expected. Can’t wait to try out the new mattress!

1 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that we could help you find the perfect mattress! We appreciate your patience regarding the delivery changes and are glad we could assist. We hope you enjoy your new mattress, Megan at Customer Care

Valorada con 4 estrellas sobre 5

Sandown double mattress

We were checking the physical attributes of the Sandown double mattress which we had seen on Benson’s website. The salesman at the Reading showrooms was very knowledgeable and helpful on technical & price details.

7 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that the salesman at the Reading showrooms was knowledgeable and helpful when you were checking the Sandown double mattress. We appreciate you taking the time to share your experience with us.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very helpful and friendly member of…

Very helpful and friendly member of staff, Ishry, guided us through the various options available and made it easier for us to finalise our order.

29 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you sharing your experience! We're so glad to hear that our staff was helpful and friendly. We appreciate you, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Sales assistant was very helpful

Sales assistant was very knowledgeable and helpful in guiding us through pros and cons of each option.

5 de enero de 2025
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy to hear that the sales assistant's knowledge and guidance were so helpful to you. Thank you for sharing your positive experience with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great Service

On a previous recent visit I had worked out the options available for a new single bed for my 6 year old daughter. So it was a case of picking the best one with family. Sale assistant (Richie) provided very useful guidance on which bed/mattress option was the best. Felt we had time to relax and look ourselves without the constant presence of a Sales person asking if we needed help, but at the same time when we were ready the sale person was available. Very happy so far and fingers crossed we have the best option now.

3 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're happy you found helpful guidance in choosing a bed for your daughter. It's great to hear that the sales assistant provided assistance when needed, while still allowing you time to explore options. We appreciate your feedback and hope you are happy with your choice, Megan at Customer Care

Valorada con 4 estrellas sobre 5

A very patient attendant (Mr Akram)

A very patient attendant (Mr Akram), who knows his job well.

31 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you sharing your experience with us! We're happy to know the attendant was patient and knowledgeable. Thank you, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Boxing day sales price

29 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We appreciate you noting the Boxing Day sales price. Thank you for your feedback; we value your time and insights.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Help us to choose right mattress

The guy help us very nicely. He helped us to choose a right mattress.
Very helpful

30 de diciembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

We're glad you found our team member helpful in selecting the right mattress. We appreciate you sharing your positive experience with us!
Take care, Megan at Customer Care

Valorada con 4 estrellas sobre 5

We purchased 2 mattresses from Benson

We purchased 2 mattresses for two bed frames and chose recycling services to remove the old mattresses. The delivery arrived a little later than the time window mentioned, but that is not a deal breaker and the products we purchased are brilliant with zero complaints. So, that is 5 out of 5. However, the rolled up compressed mattresses were left in unpacked state and the delivery persons left in real hurry. It’s not easy to unpack an 28 kg mattress and lay on the bed frame. Plus disposing the huge amount of packaging material is another effort. Interestingly, I bought the same Benson mattress in Manchester a month ago, where the delivery person not only unpacked the new mattress, but also took away the packaging materials. That was greatly convenient and I expected the same service here. I believe the services differ region wise. That is why I am rating the overall experience as 4, should have been 4.5, but don’t have that option.

12 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dunlopillo is the best.

I’ve been looking for a Dunlopillo Super Comfort and Bensons for Beds in Reading came up trumps. Helpful staff, no pillow in the shop easily solved. Ordered pillow through them and a week later delivered to my door by Royal Mail.
I’ve been looking for this pillow for a while as a well known store no longer sells them. So pleased to purchased one again. Might be more costly but well worth it. Thank you.

5 de diciembre de 2024
Valorada con 3 estrellas sobre 5

The sale bit was fine Shayne was…

The sale bit was fine Shayne was helpful and pleasant, I asked to pick up the mattress, when picking it up the polythene was ripped in several places

28 de noviembre de 2024
Logotipo de Bensons For Beds - Reading Forbury496

Respuesta de Bensons For Beds - Reading Forbury496

Thank you for sharing your feedback. We’re sorry to hear the mattress packaging was damaged when you collected it. Your comments have been passed to the relevant team, and we’ve taken steps to improve our handling and quality checks to prevent this happening again.
Thank you,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service - they gave us the freedom to explore but were always just nearby to help solve any doubts and give us quotes. Arif in particular was amazing!

24 de noviembre de 2024

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