Azad had fabulous customer service skills in the Hedge End Branch nr Southampton. He was not over pushy with me. Extremely thorough on the whole process. Also I visited several "bed shops", includi... Ver más
La empresa ha respondido
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY Southampton, Hampshire, GB
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Azad had fabulous customer service skills in the Hedge End Branch nr Southampton. He was not over pushy with me. Extremely thorough on the whole process. Also I visited several "bed shops", includi... Ver más
La empresa ha respondido
Great customer service in the Hedge End store and the guys that delivered the mattress were fantastic. The reason for dropping a star is due to us changing our mind on the mattress firmness the follow... Ver más
La empresa ha respondido
We went into the Hedge End, Southampton branch after visiting a couple of competitors stores and explained what we wanted and our budget to Jonathan, who managed to find and sell us exactly what we... Ver más
La empresa ha respondido
Visited the Hedge End store at a quiet time. Made to feel very welcome. Plenty of choice and Azura soon narrowed down a range that suited our requirements. Spent the next hour or so trying out the ma... Ver más
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Escrito por la empresa
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY, Southampton, Hampshire, Reino Unido
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Informative about the products without being overwhelmed. We felt we had a relaxed shopping experience without being pushed into making a purchase, we were given plenty of space and time to make our own decisions and reassuring to know that we’ve got a 40 day return if the bed is not comfortable.

Respuesta de Bensons For Beds - Southampton151
Brilliant service start to finish, delivered on time …. ‘A very happy customer’ thank you to Paul & Luke the delivery lads and Azzura & Jack in store, overall a great experience with Bensons for Beds

Respuesta de Bensons For Beds - Southampton151
5 star service from the shop (hedge end) all the way to the delivery guys from the minute they left my front door. I didn’t end up buying in store but when I went to visit the young lady was very helpful helping me find the perfect mattress. Ordered it few days later online from the minute I ordered I’ve had updates constantly which is very reassuring. From delivery day yet again I could watch how far away the delivery guys were giving me a bang on eta, told the guy to leave it at the door because I don’t want shoes on the carpet… he could have left it and on to the next job but he got out his shoe covers and insisted on helping. both delivery men lovely!!
Couldn’t fault anything other then the price of a mattress these days haha!

Respuesta de Bensons For Beds - Southampton151
Quality item with great service from in store purchase, through to delivery.

Respuesta de Bensons For Beds - Southampton151
The member of staff we dealt with was fully professional and knowledgeable, we were given time to look around the store before being approached for advice.

Respuesta de Bensons For Beds - Southampton151
Very good service all through from the shop to the delivery.
Happy with my purchase.

Respuesta de Bensons For Beds - Southampton151
Sales staff in the shop were helpfull and left you alone to make a decision but were also available to answer any questions. Great discounts applied. Delivery staff were helpful and placed the delivery in room of choice. Son is really heppy with his new bed and mattress

Respuesta de Bensons For Beds - Southampton151
The delivery team, Mandie and her colleague were brilliant. They provided exceptional service

Respuesta de Bensons For Beds - Southampton151
We visited the Hedge End, Southampton store and was very happy with the customer service we received; Jack was very helpful and knowledgeable. We have purchased several items from Bensons For Beds over the years and would definitely recommend 👍🏼

Respuesta de Bensons For Beds - Southampton151
We are very happy with our bed and we are happy with the service

Respuesta de Bensons For Beds - Southampton151
Great service and excellent delivery staff

Respuesta de Bensons For Beds - Southampton151
We had a very pleasant experience with bensons for beds. I would like to say a massive thank you to Azura who showed us around we visited twice in hedge end store to make sure we found the perfect bed and she helped us both times, we didn’t feel pressured and we took up quite a bit of her time she was so lovely and pleasant to speak to she has exceptional customer service and we love our bed thank you so much azura!

Respuesta de Bensons For Beds - Southampton151
I paid for the delivery and assembly service for two Ottoman TV beds. The delivery men were superb. Very friendly and professional. The beds were put together very well, and the delivery men very kindly showed me how to operate them safely. They were extremely tidy, removing their shoes each time they came in the house, and removing all packaging. Very impressed. Thank you

Respuesta de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151
Great team and people make the place when we entered the warm welcome and explained about the mattress and difference which kind of myself got educated

Respuesta de Bensons For Beds - Southampton151
I bought new mattresses for my twins. Jack took time to go through the options we had. He then took time with each of the twins to help them decide which was best for them. He made the process as simple and painless as possible. Fantastic service.

Respuesta de Bensons For Beds - Southampton151
Great service from a knowledgeable salesman and a good deal on our purchase.

Respuesta de Bensons For Beds - Southampton151
Very good service,very pleasant salesman, had to wait a while as only 2 people were serving and they were busy but very satisfied with the whole shop.

Respuesta de Bensons For Beds - Southampton151
The two lads were friendly, knowledgabl and professional. A real asset to the company

Respuesta de Bensons For Beds - Southampton151
After having my mattress for 4 years Bensons replaced it as it became faulty no fuss just a full refund customer service at its best so will definitely be using them again fantastic service

Respuesta de Bensons For Beds - Southampton151
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