Bensons For Beds - Southampton151 Opiniones 

687
TrustScore: 5 sobre 5

4,8

Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY Southampton, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely staff at Bensons for Beds Hedgend. Even though I ultimately made the purchase online they were really helpful. The online process was seamless aswell. Just looking forward now to the furniture... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales person consentrated on range that would catwr for our needs showing full range of mattresses. Service from start to finnish. Kept informed of progress right up to delivery with driver & Assista... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good communication by E mail then text. no issues ,the lads (Tim,GaryWarren)were fun and chatty. respectful of our property when trying to get the bed up. left the bed in perfect condition we had p... Ver más

Valorada con 4 estrellas sobre 5

Jack was really helpful. I told him my budget and the fact that l needed prompt delivery and he managed to sort beds, mattresses removal of old bed and assembly of new ALL within my budget asap. Thank... Ver más


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Southampton151

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY, Southampton, Hampshire, Reino Unido

  • 1489787983

4,8

Excelente

TrustScore: 5 sobre 5

687 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(687)

25.751 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 star service

5 star service from the shop (hedge end) all the way to the delivery guys from the minute they left my front door. I didn’t end up buying in store but when I went to visit the young lady was very helpful helping me find the perfect mattress. Ordered it few days later online from the minute I ordered I’ve had updates constantly which is very reassuring. From delivery day yet again I could watch how far away the delivery guys were giving me a bang on eta, told the guy to leave it at the door because I don’t want shoes on the carpet… he could have left it and on to the next job but he got out his shoe covers and insisted on helping. both delivery men lovely!!
Couldn’t fault anything other then the price of a mattress these days haha!

23 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We appreciate your positive feedback regarding our shop and delivery service. We're happy to hear that you found our team member helpful and that you were kept informed about your order. It's great to know the delivery went smoothly.

Valorada con 5 estrellas sobre 5

Quality item with great service from in…

Quality item with great service from in store purchase, through to delivery.

22 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We appreciate you sharing your positive experience! We're so glad you were happy with our quality item and service from purchase to delivery.

Valorada con 5 estrellas sobre 5

The member of staff we dealt with was…

The member of staff we dealt with was fully professional and knowledgeable, we were given time to look around the store before being approached for advice.

26 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We appreciate your feedback! We're happy to hear that the staff member was professional and knowledgeable, and that you were given time to browse before receiving assistance.

Valorada con 5 estrellas sobre 5

Very good service all through from the…

Very good service all through from the shop to the delivery.
Happy with my purchase.

22 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We appreciate you sharing your positive experience! We are so glad to hear that you received very good service from the shop to the delivery and are happy with your purchase.

Valorada con 5 estrellas sobre 5

Overall exceptional service

Sales staff in the shop were helpfull and left you alone to make a decision but were also available to answer any questions. Great discounts applied. Delivery staff were helpful and placed the delivery in room of choice. Son is really heppy with his new bed and mattress

22 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We're happy to hear that our sales and delivery teams were helpful and that you found great discounts! It's great your son is happy with his new bed and mattress. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

The delivery team

The delivery team, Mandie and her colleague were brilliant. They provided exceptional service

19 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We're so happy to hear that our delivery team provided exceptional service. Thank you for taking the time to leave us this positive feedback!

Valorada con 5 estrellas sobre 5

Great customer service

We visited the Hedge End, Southampton store and was very happy with the customer service we received; Jack was very helpful and knowledgeable. We have purchased several items from Bensons For Beds over the years and would definitely recommend 👍🏼

18 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We're happy to hear that you were pleased with the customer service at our Hedge End store. It's great to know that our team member was helpful and knowledgeable. We appreciate your recommendation and continued patronage!

Valorada con 5 estrellas sobre 5

We are very happy with our bed and we…

We are very happy with our bed and we are happy with the service

19 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We're happy to hear that you are very pleased with your bed and the service you received. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Great service and excellent delivery…

Great service and excellent delivery staff

19 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We appreciate you sharing! We are so happy to hear that you found our service great and delivery excellent.

Valorada con 5 estrellas sobre 5

We had a very pleasant experience with…

We had a very pleasant experience with bensons for beds. I would like to say a massive thank you to Azura who showed us around we visited twice in hedge end store to make sure we found the perfect bed and she helped us both times, we didn’t feel pressured and we took up quite a bit of her time she was so lovely and pleasant to speak to she has exceptional customer service and we love our bed thank you so much azura!

27 de diciembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We're happy to hear you had a pleasant experience at our store. It's great to know that you felt supported and not pressured while finding your perfect bed. We appreciate you acknowledging the exceptional customer service you received.

Valorada con 5 estrellas sobre 5

Very professional and friendly delivery and assembly service

I paid for the delivery and assembly service for two Ottoman TV beds. The delivery men were superb. Very friendly and professional. The beds were put together very well, and the delivery men very kindly showed me how to operate them safely. They were extremely tidy, removing their shoes each time they came in the house, and removing all packaging. Very impressed. Thank you

13 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We're so glad the delivery team provided such a friendly and professional service, assembling the beds well and demonstrating their safe operation. We appreciate you highlighting their tidiness and care.

Valorada con 5 estrellas sobre 5

Great team and people make the place…

Great team and people make the place when we entered the warm welcome and explained about the mattress and difference which kind of myself got educated

10 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

Thank you so much for the lovely review Madhu! 😊
Our team will be thrilled to hear you enjoyed the warm welcome. We love helping customers understand the differences between mattresses — so we’re glad you left feeling a bit more “mattress‑educated”! 😄

If you ever need more help or have any questions, we’re always here for you,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great experience

I bought new mattresses for my twins. Jack took time to go through the options we had. He then took time with each of the twins to help them decide which was best for them. He made the process as simple and painless as possible. Fantastic service.

10 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

Thank you so much for the lovely review! 😊 We're delighted to hear Jack took such great care helping your twins find the right mattresses — making the process simple and stress‑free is exactly what we aim for. So glad the experience felt smooth for everyone. Take care,
Megan at Customer Care💛

Valorada con 5 estrellas sobre 5

Great service from a knowledgeable…

Great service from a knowledgeable salesman and a good deal on our purchase.

12 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We’re delighted to hear you received great service from a knowledgeable team member and secured a fantastic deal. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Very good customer service.

Very good service,very pleasant salesman, had to wait a while as only 2 people were serving and they were busy but very satisfied with the whole shop.

13 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We’re so glad you had a pleasant experience and found our service helpful – even during a busy time! 💜 Thank you for your positive review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

The two lads were friendly

The two lads were friendly, knowledgabl and professional. A real asset to the company

12 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We’re delighted to hear the delivery team was friendly, knowledgeable, and professional throughout. They’ll be thrilled to know they made such a positive impression! Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

After having my mattress for 4 years…

After having my mattress for 4 years Bensons replaced it as it became faulty no fuss just a full refund customer service at its best so will definitely be using them again fantastic service

12 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We’re so glad our team made the replacement process quick and hassle-free – customer service at its best! Enjoy your new mattress 💜 Thank you for your positive review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

We were looking for a new mattress for…

We were looking for a new mattress for our bed, as we had our other one for at least 15 years and it had started to dip in various areas.
We found the staff in Bensons for beds at Hedge End very helpful and friendly, not to mention patient,as we spent several hours, trying out different mattresses and took quite a while choosing the right one.
Having got home and realising that the mattress we ordered would be a lot higher than our original one, we panicked a bit thinking it would be too imposing in our bedroom.
We then went back to Bensons and were made to feel very at ease and that it wouldn’t be a problem at all, to change our order.
We would certainly recommend their service to family and friends.
Really looking forward to getting our new mattress now :)

5 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We’re so glad the Hedge End team made your experience helpful, friendly, and stress-free – even when changing your order! Enjoy your new mattress 💜 Thank you for your positive review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

Jack was super helpful and made the…

Jack was super helpful and answered all of my questions. He was very friendly and not pushy which I felt was great customer service.

7 de enero de 2026
Logotipo de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151

We appreciate you sharing your experience. We're happy to hear that our team member was helpful, friendly, and answered all of your questions. Thank you for your positive review – Lauryn at Customer Care 💜

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