Bensons For Beds - Speke Opiniones 

189
TrustScore: 5 sobre 5

4,9

Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Speke

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(189)

26.170 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very good experience with the staff

Tracey is so friendly and helpful throughout the purchase experience in the store.

23 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We're happy to hear that your purchase experience was so positive! We appreciate you mentioning the helpful and friendly service you received.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Ordered isn’t here yet but staff the…

Ordered isn’t here yet but staff the store was super helpful. Great balance of helping while giving me space to make a decision

23 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We appreciate your positive feedback! We're happy to hear that our staff provided excellent support and a comfortable decision-making environment. Thanks for sharing, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Bensons had a good choice of beds in…

Bensons had a good choice of beds in various prices, Andre the gentleman who served me was extremely helpful without being pushy and didn’t mind that I took my time in choosing and asking lots of questions.

24 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We're happy to hear that you found a good selection of beds and that our team member was helpful and patient while you made your choice. We appreciate your feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great in store experience

Dan was great in store and gave me all information based on what I liked, but also gave me the space to have a look around myself. I am very happy with bed I chose and looking forward to it being delivered!

13 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We appreciate you sharing your in-store experience. We're happy to hear that you felt well-informed and comfortable while choosing your new bed. We hope you enjoy it once it's delivered!
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

New mattress

We visited Bensons for the first time and was seen by Tracey who was very helpful and polite. She showed us different options and took her time to explain to us, we felt really welcomed in the shop. We then went ahead and bought a new mattress. Thank you Tracey for all advice given to us. Definitely will be visiting again.

18 de enero de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Speke

We're happy to hear that you felt welcomed during your first visit and that our colleague was helpful. We appreciate you choosing us for your new mattress and for sharing your positive experience. We look forward to seeing you again.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good shopping experience.

The customer service staff (Dan G) was knowledgeable, friendly and efficient.

12 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We appreciate your feedback! We are so glad to hear that our staff was knowledgeable, friendly, and efficient for you. Thank you for sharing, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Mattress

Dan very helpful

11 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Easy top class service

As soon as we walked in the store Dan took care of our needs and requirements. Was very knowledgeable and top class customer service. Highly recommend

12 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you received top-class customer service and your needs were met.
Thank you, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Tracey was fantastic

Tracey was fantastic. Very knowledgeable and friendly. She explained all the options for us and didn't give us a hard sell.

11 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We're happy to hear that you found our team member to be knowledgeable and friendly! We appreciate you mentioning the helpful explanations without pressure. Thanks for your feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Given some solid advice when buying a…

Given some solid advice when buying a mattress

14 de enero de 2025
Logotipo de Bensons For Beds - Speke

Respuesta de Bensons For Beds - Speke

We're happy to hear that our advice was helpful during your mattress purchase. Thank you for your positive feedback; it means a lot to us.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great service 🙂

Very friendly customer service. Didn’t feel pushed. Lovely little conversation speaking to Tracey and ordered a great bed just what we needed no pushy sales pitches just nice friendly chat and knowledge and understanding of what we needed. So we are very happy overall ☺️

10 de enero de 2025
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Respuesta de Bensons For Beds - Speke

We're happy to hear you received friendly customer service and felt comfortable during your visit. It's great to know you found a perfect bed with helpful and knowledgeable assistance. Thank you for your positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Andreja was very helpful and…

Andreja was very helpful and informative.

2 de enero de 2025
Logotipo de Bensons For Beds - Speke

Respuesta de Bensons For Beds - Speke

We're happy to hear that you found our team member helpful and informative! We appreciate your feedback. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great service from Tracey at Speke…

Great service from Tracey at Speke retail oark

30 de diciembre de 2024
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Respuesta de Bensons For Beds - Speke

We are happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback with us. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Stress free experience

Stress free experience. The customer advisor who helped us was so nice. She wasn't forceful and let us have enough space and gave us the option of going to her for help. When we picked our mattress the process was very easy and she was very nice. We went into Dream before Benson and they were very pushy and immediately showed us the most expensive mattress and wouldn't let us shop alone. The Benson's store was clean and set out nice, prices clear and we took out the extra protection.

30 de diciembre de 2024
Valorada con 5 estrellas sobre 5

SuperbThe staff I dealt with Dan G Tracey and…

The staff I dealt with Dan G Tracey and Kelly are great ambassadors for the company. Dan was amazing answering my questions and giving me information without being pushy. He left me to look around but was available if I needed more help. I was in the store for ages and everyone was patient. I bought a bed and everyone did their best to accommodate my delivery day. I would recommend this store to anyone and if I ever need another bed this will be my go to place. My delivery drivers Hessy and Gav were great too. Friendly guys put my bed together in no time and talk all packaging away. All in all a great experience from walking in the store to saying thank you to the delivery guys. Oh and yes my new bed is also amazing. I love it. Thank you bensons and staff.

28 de octubre de 2024

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