Bensons For Beds - Staples Corner537 Opiniones 

289
TrustScore: 4.5 sobre 5

4,6

Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was easy to order my bed, it was delivered promptly with regular communications. The team dismantled and removed the existing bed with no fuss, and assembled the new bed professionally. The bed gav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchasing in store was very easy, The staff were extremely knowledgeable & helpful in all matters. The delivery team were also very accommodating and certainly didn’t mind taking my new bed & mattr... Ver más

Valorada con 5 estrellas sobre 5

In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on b... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Staples Corner537

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Reino Unido

  • 2084386743

4,6

Excelente

TrustScore: 4.5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(289)

26.021 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good product

Good product, helpful sales person v good delivery men.

23 de marzo de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thank you for the great feedback! 😊 So glad to hear you’re happy with the product, had helpful support in‑store, and that the delivery team were excellent. Much appreciated,
Megan | Customer Care Specialist💜

Valorada con 5 estrellas sobre 5

Repeat purchase

Professional helpful and patient. Bed and mattress delivered on time and the old one taken away. This was the second bed I bought from them, great service, thanks

16 de marzo de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thanks so much for your lovely review! We’re delighted you came back to us again and that everything—from our patient team to the on‑time delivery—was spot on. Enjoy your new bed,
Megan at Customer Care🌟

Valorada con 5 estrellas sobre 5

Great experience from start to finish

10 de marzo de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thank you so much for your lovely review! I’m really pleased to hear you had a great experience from start to finish — that’s exactly what we aim for.
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Amit was extremely helpful

Amit was extremely helpful and offered a range of divan options with different headboards, which made it easy to choose. The fabric selection was excellent, and I was able to find the most suitable mattress for my needs. Amit patiently explained everything and guided me through the process, helping me make the right choice.

21 de febrero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Customer,

We're so glad to hear that you found the perfect divan and mattress! It's great to know that our team member offered helpful options and guidance, and that you were pleased with the fabric selection. Thank you for sharing your positive experience.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service very knowledgable…

Excellent service very knowledgable sales rep and fantastic delivery drivers

19 de febrero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thank you for your lovely feedback Donna! We’re delighted to hear you received excellent service from our knowledgeable sales representative, and that the delivery drivers were fantastic too. We really appreciate you taking the time to share your experience,
Megan at Customer Care

Valorada con 4 estrellas sobre 5

Great service

Had a really great experience with Bensons for Beds. The staff were so helpful, didn’t rush me at all, and there was no pressure to buy. Communication was spot on, and the delivery date was exactly as promised. The delivery guys couldn’t have done more—really friendly and careful. All round, just a really good experience.

24 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience — from the helpful, pressure‑free service in-store to the clear communication and spot‑on delivery. It’s fantastic to know the delivery team made things even smoother with their friendly and careful approach. We really appreciate you taking the time to share such positive feedback,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very good in store experience.

Helpful, knowledgeable information in store from an experienced assistant. Mattress was delivered on the date specified when I ordered.

21 de febrero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thank you for your feedback Mr Dowling! We’re delighted to hear you received helpful and knowledgeable guidance in‑store from an experienced team member. It’s also great to know your mattress arrived on the exact date promised. We really appreciate you taking the time to share your experience,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great mattress and excellent service

We bought a firm Staples mattress from Bensons for Beds.

After trialing a £1,200 hybrid mattress from Simba for 2 months, we had to return it because we didn't feel relaxed in the morning. We decided to go to the shop to sample the mattresses on offer instead of buying another mattress online.

The store manager took time to introduce different mattresses from different brands to us. He was very knowledgeable, answering all our questions. He gave us plenty of time to sample the mattresses we shortlisted in the store. After we decided on our choice of mattress, the sale transaction was done efficiently and a delivery date was given to us.

Bensons for Beds kept us informed throughout on delivery progress and the mattress was delivered to our bedroom with care on the day.

Overall, I am very happy with the experience of buying our mattress from Bensons for Beds. They give you a five star service compared with buying online.

16 de enero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful and knowledgeable in guiding you to find the perfect mattress. We appreciate your feedback regarding our delivery service and are glad the process was smooth.

Valorada con 5 estrellas sobre 5

Repeat customer - 20+ years

Visited the store as I was looking for a new supportive king size mattress to replace my existing one which I've had for many years and now requires replacement. Visited Bensons as I'm a previous customer - bought 4 beds from the former South Ruislip store (which is now a Lidl carpark) over a period of 20+ years. I returned to Bensons as I've always been happy with the selection, quality, price and customer service and the store I used was local to me. This time I visited the Staples Corner store as I was in the area at the time visiting other stores and a slight twinge of backache reminded me I need to replace my mattress. The saleman Sanjay was polite, friendly and helpful - not pushy. I explained my requirements and budget and he directed me to a nunber of mattresses to try out - think I tried 6 in total - which enabled me to select the mattress that felt the most comfortable and supportive and was in my anticipated budget. The products available in the store were I felt, competitively priced and of good quality. The recycling service offered for my existing mattress is a very useful service as it will dispose of my existing mattress on the day my new one is delivered. In all very happy - 5 star all round - and no hesitation in recommending

30 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that you had a positive experience at our Staples Corner store. We appreciate your feedback regarding the selection, quality, and service you received. It's great to know that you found what you were looking for and that our recycling service will be helpful. Thank you for your recommendation,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Top Notch Service

Great service from the start to delivery and assembly. Amit at the Staples Corner branch showed us the mattress suitable for our bodies and also compared a few mattresses. He allowed time for us to make the best decision. The delivery team's communication, delivery and assembly was on point.

23 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that you received great service, from the beginning to the delivery and assembly. It's wonderful that our team's communication was on point and that you were allowed time to make the best decision.

Valorada con 5 estrellas sobre 5

Top tier service from start to finish

I’ve had a fantastic experience with Bensons for Beds from the moment I walked into the store up to and including the delivery of the products.

All my questions were answered in store and the time was taken to ensure I had the items which would maximise my sleep quality without ever making me feel rushed.

The entire experience has been smooth, professional and I would highly recommend Bensons for Beds to any of my friends or family who need sleep related items in the future

21 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear about the fantastic experience you had with us, from the moment you entered our store through the delivery of your items. It's great to know that our team took the time to answer your questions and ensure you had the right items to maximize your sleep quality. Thank you for recommending us!

Valorada con 1 estrellas sobre 5

Dunlopillo Super Comfort…

I ordered 2 Dunlopillo Super comfort pillows from Bensons for the first time and it must be my last too. The quality of these expensive pillows are seconds. The manager told me that they are from a new manufacturer. I did ask for a refund since one of them is very poorly made, but in fact both pillows are not prime quality products. I have been using these Dunlopillo for over twenty odd years these are my third replacements over the years. The manager said they cannot refund and they never refund. He would only replace another one. I opened this replacement with him in the shop and found the same problem! The structured holes for the airflow are not cut clean they are rather smeared obscured holes all over. The sad thing is that I have to accept the poor quality of these products because they don't refund. I will never shop with them anymore.

19 de enero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

Thank you for sharing your experience, and I’m very sorry to hear about the issues you’ve had with the quality of your pillows and the service you received in store. This is not the level of support we want for our customers.

We will take your feedback onboard internally. Thank you for bringing this to our attention.

If there’s anything further you need, we’re here to help,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Well priced product and good service…

Well priced product and good service all round

12 de enero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're delighted you found our product well-priced and the service good. Our team appreciates your positive feedback!

Valorada con 5 estrellas sobre 5

I went in looking to purchase a…

I went in looking to purchase a sofabed.
Brent Cross

Fatima who was at her desk, promptly stood up and came over to assist.
I was impressed with her straight forward sales approach - no sales talk, just nice clear answers to my questions.
I called in the following day and placed my order over the phone.
Thank you for a great service.

16 de enero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that you had a great service experience while purchasing a sofabed. We appreciate you mentioning the clear assistance provided. Thank you for your positive feedback and for placing your order with us!

Valorada con 5 estrellas sobre 5

Great experience of buying beds

Great experience of buying beds amit was most helpful and guided us to select the right bed for us. Amit is extremely knowledgable and explained us about sleep pro and the comfort of the mattress.

2 de enero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We appreciate you sharing your positive experience! We're so glad to hear that our team member was helpful in guiding you to select the right bed and explaining the comfort of the mattress.
Best Wishes,
We hope to welcome you back soon!
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Prefect place for Beds & Bedding

Great and Friendly Service, no hard sale. Sales person Raj was very helpful.

1 de enero de 2026
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We’re so glad Raj gave you friendly, helpful service without any pressure – that’s what we love to hear! Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

RAJ at staples corner was an absolute gentleman

Just been and purchased 2 beds and 2 mattresses also frames etc and raj at staples corner was nothing short of amazing… honestly if you want someone who has the best advice and amazing customer service and experience and the best deals then go to RAJ

31 de diciembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience at Staples Corner. We appreciate your kind words regarding the service you received. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Excellent experience with great quality product

We ordered a single ottoman bed along with a flip mattress for our 12yr son from the Staples Corner Benson store. Special thanks to Mr Sanjay, who patiently explained all the available bed and mattress options and accommodated our changes without any hesitation. The service and delivery was excellent and on time, and the products are of great quality. Overall, a very smooth and pleasant buying experience. Highly recommended.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that you had a smooth and pleasant buying experience at our store. It's great to know that our team member patiently explained the options and accommodated your changes. We appreciate your feedback regarding our excellent service, on-time delivery, and product quality.

Thank you, Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Sanjay at Benson for Beds was…

Sanjay at Benson for Beds was fantastic! He patiently showed me options for a bed for my mum, explained the pros and cons clearly, and gave helpful advice on what to buy. Very courteous and professional – highly recommend him!

29 de noviembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We appreciate your fantastic feedback! We're so glad to hear that our team member provided patient and helpful advice while you were choosing a bed. Thank you for your recommendation.
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Seamless process order to deliver

The information and communication from order to deliver was excellent; kept very well informed of exactly when items were to be delivered right up to the day which made arranging availability very easy and convenient

1 de diciembre de 2025
Logotipo de Bensons For Beds - Staples Corner537

Respuesta de Bensons For Beds - Staples Corner537

We're happy to hear that our communication about your order and delivery was helpful. It's great to know that the updates made it easy and convenient for you to arrange your availability. Thanks for your feedback!

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