Stockport Branch , Helpful, polite explained options clearly . No pressure selling. Happy service plenty of choice 👍🏻😊 look forward to see if mattress meets my expectations 🧐
La empresa ha respondido
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Stockport Branch , Helpful, polite explained options clearly . No pressure selling. Happy service plenty of choice 👍🏻😊 look forward to see if mattress meets my expectations 🧐
La empresa ha respondido
Brilliant service from Bensons for beds Stockport. Bought mattress in Sale - great value! Knowledgeable, friendly staff. Good choice of delivery dates. Really good communication emails following purch... Ver más
La empresa ha respondido
Excellent service from start to finish. Mo was very professional in the showroom. Updates were great. Delivery and installation was perfect. Thank you so much.
La empresa ha respondido
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
sold a bed without all the information and when the issue was raised (sold a powered ottoman bed that neesds a certain weight) I am accuesed of lying and the store told me about the wieght which tey did not as they were closing.
The engineers that installed teh bed said it was a common issue as people aren't told as did the technician that came to look at it, but itis me that is making htis up. shambles of a lying company that I will never use again.

Respuesta de Bensons For Beds - Stockport683
Excellent service! I didn’t expect any discounts as the sofa beds I wanted to buy are cheaper already. But the staff showed me the offer that l I will have was too surprised me! He was made my day and only 10 days waiting to delivery 2 sofa beds. Super good and happy.

Respuesta de Bensons For Beds - Stockport683
This is the 2nd purchase I have made thanks to the knowledge of Andrzej. Would recommend. Great choice of beds and mattresses.

Respuesta de Bensons For Beds - Stockport683

Respuesta de Bensons For Beds - Stockport683
The service was satisfactory but the prices are relatively expensive compared, for example, with Amazon, which has many mattresses for sale for under £100, one or two even including free delivery and few for sale at over £200. Admittedly Bensons offer a five year guarantee as kindly mentioned in the sale but its small print includes so many restrictions for wear and tear and whatever that to me it seems of little value.

Respuesta de Bensons For Beds - Stockport683
The sales assistant was very very helpful and give me all the information I needed in buying the bed.. nice polite man

Respuesta de Bensons For Beds - Stockport683
The manager and assistant were extremely helpful with no pressure sales. Able to answer our questions which made us decide on our purchase

Respuesta de Bensons For Beds - Stockport683
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actually get to what they need rather than spouting endless features and benefits that mostly are unnecessary. Surprising that we stayed as long in store as we did. Only redeeming feature is that their products are actually alright!

Respuesta de Bensons For Beds - Stockport683
Lynn who dealt we use was so polite and helpful , she really took an interest in what we wanted and needed, she found an alternative to the bed we thought we wanted and supplied us with a bed much more practical in storage, size and comfort

Respuesta de Bensons For Beds - Stockport683
Lynn who served us was very knowledgeable and advised us exactly what we needed,
Great customer service too

Respuesta de Bensons For Beds - Stockport683
Salesman was excellent in helping with the purchase of a mattress. A credit to the company. Will definitely buy again from the Stockport branch. Thanks

Respuesta de Bensons For Beds - Stockport683

Respuesta de Bensons For Beds - Stockport683
Review is largely based on the shopping experience, which I found was excellent. I also visited other bed stores but found Bensons to be much clearer and easier to follow. All the products I eventually bought were on display.
I was welcomed and guided by Andrej who was really helpful without pushing for a sale, he answered all my questions promptly, sending multiple quotes via email when I wanted a different mattress/headboard type.
In other bed stores I found the staff almost disinterested, preferring to get on with in store tasks instead.

Respuesta de Bensons For Beds - Stockport683
Gareth was great and made the bed buying decision easy and stress free. He was very informative about the options and left us to wander around the store trying different beds and pillows.
Very professional and friendly and I can't rate them high enough.

Respuesta de Bensons For Beds - Stockport683
I’ve had a very positive experience with Eric in the Stockport store. Initially bought the igel 2050i firm and decided to change as not quite as comfortable as I need albeit the hubby was very happy. Due to the 45 day tryout I have been able to change and gone for igel 3500i firm but has plush top which gives me the softness I require for comfort. The whole experience has been fantastic, great customer support.

Respuesta de Bensons For Beds - Stockport683
The sales advisor in store was extremely helpful and friendly. He gave useful advice and a range of options for the bed that we had chosen. He was very approachable but also gave us space whilst we were browsing.

Respuesta de Bensons For Beds - Stockport683
Gio was very helpful.The store is well laid out.He was able to guide me to the right bed for me.Altogether an excellent service.

Respuesta de Bensons For Beds - Stockport683
Helpful and not pushy. Left us to have a look around and then gave us excellent customer service. Gareth I think he was called was lovely. Always buy my bedroom furniture from Benson's as I trust them.

Respuesta de Bensons For Beds - Stockport683
Eric who served us both times we went in store was really friendly, approachable and helpful. He did not pressure us to buy anything but instead helped us choose the right bed frame as well as tell us about blue light discount.

Respuesta de Bensons For Beds - Stockport683
Bed came on time. Great communication from Benson for Beds on time slot and driver was very helpful with placing bed upstairs. Delighted with the bed.

Respuesta de Bensons For Beds - Stockport683
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.