We went to the Uddingston branch and received excellent service from Lynn when we purchased our new bed. No pressure selling at all, just friendly and helpful advice. She explained the differences b... Ver más
La empresa ha respondido
Localización
Cambiar localización8 Rannoch Road, Birkenshaw, G71 5PR Uddingston, Glasgow, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Uddingston Benson shop, The customer service was excellent. Pleasant,polite helpful lady. The purchase was smooth. Delivery, was good. Bed now assembled ready to use.
La empresa ha respondido
Sandra, the store salesperson was so helpful. She assessed our requirements and then indicated the relevant mattresses that would meet our needs. We never felt rushed or harassed at any point. Deli... Ver más
La empresa ha respondido
Great experience from start to finish, Lynn the ladÿ that helped me in store with my bed and mattress was brilliant and so helpful. Notice for bed being delivered was perfect and delivery men were sup... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Uddingston650
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, Reino Unido
- 1698801979
4,7
Excelente
508 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Sandra the sales assistant was…
Sandra the sales assistant was extremely helpful, showed my husband and I all the mattresses that would suit our sleeping positions, we had planned to go around other bedding shops but we were very impressed that Sandra helped us find exactly what we needed, more so that I didn’t have to go round all different bedding shops, Bensons for beds have a terrific selection of beds and mattress, highly recommend Bensons for beds.
10 de abril de 2026
Respuesta de Bensons For Beds - Uddingston650
We're delighted to hear about the wonderful assistance you received! It's great you found exactly what you needed without having to visit other stores. We appreciate your high recommendation of our terrific selection of beds and mattresses.
Team Bensons
Lovely service from Sandra in the…
Lovely service from Sandra in the Birkenshaw store and quick and efficient delivery service.
11 de abril de 2026
Respuesta de Bensons For Beds - Uddingston650
Miss Carly Mills,
We appreciate you taking the time to leave us a review! We're so glad to hear you received lovely service and that your delivery was quick and efficient.
Team Bensons - Jessica
Great Company to Deal With.
Our sales person, Heather, at the store in Uddingston was absolutely terrific. Put us at our ease immediately and helped us to decide on things we hadn't even thought about. Discussed what we were wanting and made suggestions to improve the whole procedure.
The company kept us in the loop at every opportunity and the delivery went very smoothly. Guys contacted us half an hour before they came.
Delivery and assembly as well as disposal of old bed and mattress well worth every penny.
Really glad we chose Bensons For Beds. Would definitely recommend.
7 de abril de 2026
Respuesta de Bensons For Beds - Uddingston650
Anthony Cope,
We're delighted to hear about the terrific service you received from our sales person in Uddingston! It's great to know they put you at ease and offered helpful suggestions. We're also glad the communication and delivery went smoothly, and that you found the delivery, assembly, and disposal service worthwhile. Thank you for recommending us!
- Jessica
Team Bensons
No concerns everyone very helpful
5 de abril de 2026
Respuesta de Bensons For Beds - Uddingston650
We’re pleased to hear that everything went smoothly and that you found our team so helpful. Thank you for taking the time to share your feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
This company is great 👍 it's my second…
This company is great 👍 it's my second bed from here, and I'm absolutely delighted with the service I got, and how quick they delivered my beautiful new bed.
5 de abril de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you so much for your lovely feedback Liz! 😊 It means a lot that you chose us again — we’re delighted you’re happy with your new bed and our speedy service. Enjoy,
Megan | Customer Care Specialist✨
Great service from knowledgeable staff…
Great service from knowledgeable staff in store. No pressure to buy. Delivery was actually early, contacted by driver in advance. Delivery men very courteous and helpful. Took mattress up stairs and removed old one.
4 de enero de 2026
Respuesta de Bensons For Beds - Uddingston650
We appreciate your positive feedback! We're happy to hear that you received great service from our knowledgeable staff and that the delivery was smooth and helpful. Thank you for sharing your experience.
Mattress Purchase
Purchased Mattress for my elder mum. Service was excellent and they took great care of her
2 de abril de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you for sharing this 😊 We’re so pleased to hear the service was excellent and that the team took great care of your mum. Making sure our customers feel comfortable and well looked after—especially when it really matters—is very important to us. We truly appreciate your feedback,
Megan | Customer Care Specialist⭐
Every time we’ve been in staff took…
Every time we’ve been in staff took their time with us. Beds are fantastic - so comfortable. Our experience was first rate. Will recommend them to everyone.
27 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Brilliant to hear! Taking the time and getting the comfort right is exactly what we aim for 🙌
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist💜
Fantastic customer service from Sandra
Fantastic customer service from Sandra, helped us pick the perfect mattress, frame and pillows.
23 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you! Sandra will be so pleased to hear she helped you choose the perfect combination 😊 Enjoy the comfort,
Megan | Customer Care Specialist
Customer service is great people are…
Customer service is great people are always helpful there and the product is really good in looking
19 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Thanks for the lovely review Mr Rasool! So glad you always find our team helpful — and thrilled to hear you’re loving the look of your new product too!
We're always here if you need anything else,
Megan at Customer Care🌟
The delivery men were very helpful…
The delivery men were very helpful pleasant could not have been any better they phoned to let us know what time they would arrive 10 out 10
22 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you so much for your lovely feedback! 😊
We’re thrilled to hear the delivery team were helpful, pleasant, and couldn’t have been any better. It’s great to know they also called ahead to give you an accurate arrival time — true 10 out of 10 service! 🚚✨
We’re so glad your experience was this positive. Thanks again for choosing us,
Megan at Customer Care
Delivery changed which ment taking more…
Delivery changed which ment taking more time of work. The day before delivery got a phone call to say all items will not be delivered on time which ment taking more time of work.
Told the Benson for beds person on the phone that this was disappointing as this was the 3rd time and this ment taking more time of work for the rest of delivery I got a very rushed apology. No compensation for more time taken of work. I will not be using Bensons for beds again after spending a lot of money this is no way to treat customers
11 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Uddingston650
Thank you for your feedback Kirsty. I’m really sorry your delivery was changed multiple times, causing you to take additional time off work. We understand how frustrating this is, especially after a third change, and I apologise that the response you received felt rushed. We will feed this back internally to improve our communication and delivery processes moving forward,
Megan at Customer Care
Friendly and helpful staff
19 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you so much! ⭐
Great to hear our team were friendly and helpful — just how we hope every visit feels!
Sleep well,
Megan at Customer Care💜
£2000 TV bed doesn't work, terrible customer service
Ordered TV bed in September on 12 weeks delivery, it came in March. Ok fair enough, got 100 quid back because of the delay.
The TV up and down bit doesn't work right out the box, the whole reason for buying it. Bensons customer service are useless, tell you to follow the instructions then pass you to the manufacturer customer service. They told me to change the brand new batteries in the remote for more brand new batteries (never helped) and are now ghosting me. Call bensons back and get the same referal to the manufacturer!! 2 grand bed doesn't work and terrible customer service. Going to end up down the legal route here unfortunately.
Edit: the manufacturer has been in touch again and is sending out a new remote control.
They sent an amp, not a remote control, didn't make any difference, still doesn't work. More time wasted. Trying to get in touch with them, again.
11 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Uddingston650
We're sorry to hear about the issues with your TV bed and the delay. We appreciate you bringing this to our attention. We'll investigate the matter with the manufacturer. Before we can, please provide the requested order details via this review so we can contact you directly. We value your feedback,
Megan at Customer Care
mattress renewal
Really easy for staff when you are buying the most expensive item in the shop !!!
3 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you for your feedback. I’m sorry to hear it felt that way — we aim to offer the same level of support to every customer, no matter what they’re buying. I appreciate you letting us know,
Megan at Customer Care
First class experience
First class experience. Bought furnitue about 2years ago for bedroom. Decided to go back for furniture for 2nd bedroom. This was all bought from your Uddingston store. Staff all very helpful.
7 de febrero de 2026
Respuesta de Bensons For Beds - Uddingston650
Margaret Anderson,
We're glad you enjoyed your experience at our Uddingston store and found our staff helpful. Thank you for your continued patronage and for sharing your positive feedback with us.
Team Bensons
From I purchased my item in till it got…
From I purchased my item in till it got delivered, kept in touch all through, delivery guys we're great
1 de marzo de 2026
Respuesta de Bensons For Beds - Uddingston650
Debbie Moffat,
We appreciate your positive feedback! We're so happy to hear you were kept informed from purchase to delivery, and that our delivery team were great.
Team Bensons
First class service both in the store…
First class service both in the store and the delivery men would recommend Bensons to friends and family
19 de febrero de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you for the fantastic review Mr Anderson! We're so glad you had first‑class service from the store to the delivery team. We really appreciate the recommendation,
Megan at Customer Care
Great choice of various quality.
Great choice of various quality
Very nice professional staff, Maureen was very knowledgeable and couldn't be anymore helpful.
19 de febrero de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you so much for your lovely feedback Allan! We’re delighted you enjoyed the range of quality and found our team helpful. Maureen will be over the moon to hear your kind words,
Megan at Customer Care
Friendly staff
Friendly staff. delivered on date and time promised.
Guys did a great job building the bed. Took all rubbish away.
21 de febrero de 2026
Respuesta de Bensons For Beds - Uddingston650
Thank you so much for your lovely feedback Angela! We’re really pleased the team were friendly, on time, and got everything built just right — and even cleared away the rubbish. We truly appreciate your kind words,
Megan at Customer Care
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.