The sales assistant was friendly and very helpful. She had a lot of knowledge that supported our decision on which mattress to buy. Much appreciated
La empresa ha respondido
Localización
Cambiar localizaciónUnit 9 Robin Retail Park, WN5 0UH Wigan, Greater Manchester, GB
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Consulta las opiniones de los clientes
Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Ver más
La empresa ha respondido
The store is full of beds and mattresses obviously but trying to find the one that’s for you isn’t easy. Enter a member of staff called Carol whose information and help were invaluable and she took th... Ver más
I was greeted with a real welcome, as I entered the store. The sales assistant who's name is Carol looked after me taking into account my disabilities. She explained everything I tried the tester bed... Ver más
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Wigan21
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, Reino Unido
- 1942218800
4,7
Excelente
273 opiniones
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Really good experience
Everything went well staff were very helpful from start to finish
30 de octubre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service
The sales assistant was friendly and very helpful. She had a lot of knowledge that supported our decision on which mattress to buy. Much appreciated
26 de octubre de 2026
Respuesta de Bensons For Beds - Wigan21
Thank you Sandie for your lovey review much apricated
Respuesta de Bensons For Beds - Wigan21
Thank you for your kind words! We are thrilled to hear that you experienced excellent service and found our team to be so welcoming. Providing a friendly and helpful experience is always our top priority, and your positive feedback means a lot to us. We look forward to welcoming you back soon!
Team Bensons
Extremely helpful salesman during the…
Extremely helpful salesman during the purchase phase. Good communication with regards to delivery and updates and the delivery men were polite and extremely quick at delivering the mattress. Super impressed from start to finish. Would definitely buy from them again.
16 de octubre de 2026
Respuesta de Bensons For Beds - Wigan21
Thank you for your wonderful review! We're thrilled to hear that our team provided excellent service from start to finish. Your satisfaction is our priority, and we look forward to serving you again in the future. Enjoy your new mattress!
Knowledgeable staff and great value…
Knowledgeable staff and great value discounts
1 de octubre de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Wigan21
Thank you for your kind words Pauline! We're thrilled to hear that you found our staff knowledgeable and appreciated our discounts. We strive to provide great value and excellent service. We look forward to seeing you again soon,
Megan | Customer Care Specialist
Great customer service 👏
Carol was very friendly patient with us. Her customer service was exceptional
3 de octubre de 2026
Respuesta de Bensons For Beds - Wigan21
Thank you for your kind words! We're thrilled to hear that Carol provided you with exceptional service. We strive to create a welcoming atmosphere, and it's great to know that our efforts are making a positive impact. We look forward to serving you again soon!
Absolutely over the moon with our new…
Absolutely over the moon with our new bed 🛌 😴
2 de octubre de 2026
Respuesta de Bensons For Beds - Wigan21
Thank you for your wonderful review! We're thrilled to hear that you're absolutely over the moon with your new bed. Your satisfaction means the world to us, and we hope you enjoy many restful nights ahead. If you need anything else, feel free to reach out!
Salesperson was excellent would…
Salesperson was excellent would recommend Benson beds
14 de septiembre de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Wigan21
Thank you for your kind words! We're thrilled to hear that our salesperson provided excellent service. Your recommendation means a lot to us. We look forward to welcoming you back to Benson Beds in the future!
Debbie was helpful but not pushy…
Debbie was helpful but not pushy answered all my questions and was really pleasant
14 de septiembre de 2026
Respuesta de Bensons For Beds - Wigan21
We're so pleased to hear that Debbie was helpful and pleasant, and that all your questions were answered without any pressure. Thank you for sharing your positive experience!
Team Bensons
Very friendly staff informed of …
Very friendly staff informed of excellent information throughout visit to store given time to choose product also informed of product garuntee and return policy if not satisfied and not forgetting 25% discount very satisfied well done excellent experience.
29 de agosto de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Wigan21
Thank you so much for your kind review! We strive to provide a top-notch experience for all of our customers and we're happy to hear that you were informed of our guarantee and return policy and were able to take advantage of our discount. We appreciate your business and hope to see you again soon!
Fantastic service by Carol at Robin Park Wigan
Fantastic service by Carol at Fobin Park Wigan
28 de agosto de 2026
Respuesta de Bensons For Beds - Wigan21
Thank you for your wonderful feedback! We're thrilled to hear that Carol provided you with fantastic service at Fobin Park Wigan. We appreciate your support and look forward to welcoming you back soon!
Splendid Wigan staff both professional…
Splendid Wigan staff both professional and courteous. Top marks.
22 de agosto de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Wigan21
Thank you so much for your wonderful review! Our team at Splendid Wigan takes pride in providing excellent service and we're thrilled that you had a positive experience. We appreciate your support and hope to see you again soon! #CustomerSatisfaction
Sales staff friendly
Sales staff friendly, informative, shop clean and tidy,good delivery window.
21 de agosto de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Wigan21
Thank you for your kind words! Our team takes pride in providing excellent customer service and maintaining a clean and organized shop. We're also happy to hear that our delivery window worked well for you. We appreciate your support!
Respuesta de Bensons For Beds - Wigan21
We are truly grateful for your kind words and positive feedback. We are so happy to hear that we were helpful.
Thank you for your review - Lauryn at Customer Care.
Respuesta de Bensons For Beds - Wigan21
Hey Donna,
Thank you for your feedback! 😊 We're delighted to hear that Ian was very friendly and helpful during your visit. We'll be sure to pass your kind comments on to him, and we're sure he'll be pleased to know he made such a positive impression. Hope to see you again in the future,
Megan | Customer Care Specialist
very helpful and informative staff
very helpful and informative staff. nothing was too much trouble. great range on show and to try.
delivery and installation seamless and took all rubbish away after.
7 de agosto de 2026
Respuesta de Bensons For Beds - Wigan21
Thank you for your wonderful feedback! We're delighted to hear that our staff were helpful and informative, and that nothing was too much trouble. It's fantastic that you found a great range to try and that your delivery and installation were seamless, with all rubbish taken away.
Team Bensons
Excellent service from Debbie in store to delivery
From going into store and Debbie the sales person dealing with us to the delivery everything was really good .
Debbie was really helpful in choosing the correct mattress, divan and headboard .
The delivery men was really friendly and respectful of my property.
30 de julio de 2026
Respuesta de Bensons For Beds - Wigan21
We're so pleased to hear that your experience, from your visit to the store to the delivery, was really good! It's wonderful that Debbie was helpful in choosing your mattress, divan, and headboard. We're also delighted that our delivery team was friendly and respectful.
Team Bensons
Everything went like clockwork
Everything went like clockwork, starting with Andy and Sean bringing the bed, they rang and said they would be with me in 35 mins and they were. We had seven large boxes for the bed! It was soon delivered , no problems, I then phoned Alan who was building the bed, he arrived within 40 mins and started straight away building the bed. It was built possibly 1 hr 30mins later. Unfortunately my husband broke his hip 6 weeks ago and the bed was a little high for him, so Alan had an idea he took the legs off and put little castors on instead. This made the difference and my husband can get in and out of the bed.
The bed is excellent it’s lovely to move the mattress up or down when we want. We have had 2 of the best nights sleep we have had in a long time. It did not take any getting used to. We love it.
Thank you to Sean, Andy and Alan but especially Lorraine who sold us the bed, she said we would love it and we do
13 de julio de 2026
Respuesta de Bensons For Beds - Wigan21
We are so pleased to hear about your excellent experience with our team, from the delivery to the assembly of your new bed. It's wonderful that the adjustments made by our team member have made such a positive difference for your husband. We are especially happy that you are enjoying the comfort and functionality of your new bed and getting such great sleep.
Mattress search
I asked a member of staff to advise me about various mattresses and she was extremely knowledgeable and gave me lots of advice
14 de julio de 2026
Respuesta de Bensons For Beds - Wigan21
We're so pleased to hear that our team member was extremely knowledgeable and provided you with lots of helpful advice about our mattresses. It's wonderful to know you had such a positive experience!
Great.Carol took us to the test bed and…
Great.Carol took us to the test bed and explained how it works.Carol was so helpful and very knowledgeable.The Mattress we bought is great.
12 de julio de 2026
Respuesta de Bensons For Beds - Wigan21
We're so pleased you had a great experience and that our team member was so helpful and knowledgeable in explaining how everything works. It's wonderful to hear you're enjoying your new mattress!
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