Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Ver más
Localización
Cambiar localizaciónUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Consulta las opiniones de los clientes
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... Ver más
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... Ver más
La empresa ha respondido
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Worcester722
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Reino Unido
- 1905759726
4,8
Excelente
612 opiniones
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The minute we walked into the store in…
The minute we walked into the store in Worcester an advisor came over and asked if we needed any help. He listened to what we wanted and then pointed out several options. Took the time to explain the differences and talked us through next steps
7 de octubre de 2025
Respuesta de Bensons For Beds - Worcester722
Thank you for sharing your experience! We're so pleased to hear that our Worcester store team made you feel welcome and took the time to understand your needs.
We appreciate your kind words and hope you love your purchase!
Best regards,
Megan – Customer Care
This is the second bed purchase from…
This is the second bed purchase from the Worcester store, we returned due to the exceptional service of Neil. His customer service, banter and making us feel no pressure to buy with the addition of fantastic knowledge guaranteed our return.
Everyone should have a Neil in their company!
Thank you 😊
11 de octubre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
Wow, what a fantastic shoutout for Neil! We’re so glad his knowledge, friendly banter, and no-pressure approach made your experience exceptional — and kept you coming back. We agree, every company needs a Neil! Thanks so much for sharing. Megan at Customer Care😊
Friendly service
4 de octubre de 2025
Respuesta de Bensons For Beds - Worcester722
Thanks for your feedback! We’re glad you enjoyed our friendly service.
Best Wishes,
Megan
Bensons for Beds Customer Care
Great experience
Went back and forth to the Worcester store several times to try various mattresses and decide on headboard colours. All staff helpful in particular Cherie who suggested the zip and link option as we were unsure if the super kingsize mattress we chose would fit. Didn’t realise this was even available until she mentioned it. Highly recommend their great customer service.
4 de octubre de 2025
Respuesta de Bensons For Beds - Worcester722
Thank you for your lovely feedback! We’re thrilled Cherie and the team helped you find the perfect mattress and headboard, and that you appreciated the zip and link option. We really appreciate your recommendation!
Kind regards,
Megan
The Bensons for Beds Care Team
Purchase precess through to delivery
Purchase precess through to delivery, building & placing my bed was great with all staff members.
1 de octubre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
We're happy that your purchase, delivery, construction, and placement experience was great with our staff. We appreciate your positive feedback!
Thank you,
Lauryn at Customer Care
Good communication and lovely bed
Good communication for delivery. Bed is great
25 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
Thank you so much! We’re thrilled you loved the bed—and we totally agree, great communication makes everything better. Sweet dreams guaranteed! Megan at Customer Care✨
Wide range of mattresses to look at in…
Wide range of mattresses to look at in store. Helpful staff.
24 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
Thanks so much! It’s great to hear you liked our range of mattresses and that our team was able to assist you. Hope to see you again soon! Take care,
Megan at Customer Care💜
Staff very helpful but expensive…
Staff very helpful but expensive delivery charge No options to just have delivered to door for cheaper delivery charge. Other furniture companies offer this option.
26 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
We appreciate your feedback and are happy our staff was helpful. We appreciate your feedback and we'll review our delivery options, as we want to provide affordable choices for everyone.
Thank you,
Lauryn at Customer Care
Double bed purchase
From start to finish , buying the bed was fabulous & lady in shop went through all the details … delivery was excellent, the guys were very courteous & respectful of my property… excellent service all round !
22 de septiembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
We're happy to hear that buying the bed and the delivery service were fabulous experiences! It's great to know that the staff were courteous and respectful. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Good product
we found the people in the shop were really friendly and helpful, delivered when stated it would be, delivery guys were polite friendly and professional
18 de septiembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
We appreciate your feedback! We're happy to hear that you found our team friendly and helpful, and that the delivery was on time with a polite and professional team.
Thank you,
Lauryn at Customer Care.
Respuesta de Bensons For Beds - Worcester722
We are happy to hear that you feel this way. Thank you for your positive feedback; we appreciate it greatly.
Thank you,
Lauryn at Customer Care.
Excellent service in our local Benson's…
Excellent service in our local Benson's store to find the bed we wanted. Advice on payment options . Delivery very smooth. Had bed put together for us on delivery. All packaging removed. A great bed at a good price.
22 de febrero de 2025
Respuesta de Bensons For Beds - Worcester722
We're happy to hear that you received excellent service in our store and found the perfect bed! We're glad the payment advice and delivery went smoothly, with assembly and packaging removal. Thank you for the positive feedback!
Best Wishes,
Megan at Customer Care
Made feel at ease very helpful showed…
Made feel at ease very helpful showed all different mattresses
7 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
We're glad you felt at ease and found our help valuable while exploring the mattress selection. Thank you for your positive feedback, Megan at Customer Care
Great service
Great service. The sales assistant took great care to ensure that all I need for Matt before recommending several beds for us to try. As this was a bed for my children, she treated them really well without being patronising. Really great service and would recommend.
1 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
We appreciate you sharing your positive experience. It's great to hear that our sales assistant provided attentive service and treated your children respectfully while helping you find the perfect bed. We value your recommendation, Megan at Customer Care
A Personal and Professional Service
We were given time and personal attention by Gary (Worcester store) with just the right amount of information and help in choosing a new bed. Gary was, by his own admission, relatively new to the company but he was nevertheless very knowledgeable and assured. He allowed us time on our own to choose but was available to offer advice when needed.
30 de agosto de 2025
Respuesta de Bensons For Beds - Worcester722
We're happy to hear that you received personal attention and helpful information while choosing your new bed. We appreciate you acknowledging the team member's knowledge and support. Thank you for your positive feedback, Megan at Customer Care
Neil was really great with providing us…
Neil was really great with providing us with information regarding the mattress and pillows, we tried quite a few out, very happy with the customer service we received! Very friendly and great sense of humour! Thanks again for making us have a lovely day. One very happy customer :)
28 de agosto de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
We're happy to hear that you had a great experience and that the information about our mattresses and pillows was helpful. We appreciate your positive feedback on the friendly and humorous customer service you received. We appreciate you, Megan at Customer Care
Friendly staff
Friendly staff. Wasn't too pushy. Allowed us to look round without being pestered. Very knowledgeable. Made me feel at ease.
4 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
We're happy to hear that you felt comfortable during your visit. It's great to know our team's knowledge and approach made you feel at ease. Thank you for your feedback,
Megan at Customer Care
Very professional and helpful
4 de septiembre de 2025
Respuesta de Bensons For Beds - Worcester722
We appreciate you taking the time to share your positive experience with our team.
Take care,
Megan at Customer Care
Good communication about the delivery…
Good communication about the delivery slot.
29 de agosto de 2025
Respuesta de Bensons For Beds - Worcester722
We're happy to hear that we provided good communication regarding your delivery. Thank you for your positive feedback, Megan at Customer Care
Respuesta de Bensons For Beds - Worcester722
We appreciate you sharing your experience! It is great to hear our staff was polite and helpful. We value your feedback Ian, Megan at Customer Care
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