Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we me... Ver más
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them... Ver más
La empresa ha respondido
Good service. Lots of choice. Servers gave detailed information. They were polite,attentive and respectful. I am disabled; they were very considerate and recognised my needs. Although I bought a very... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Worcester722
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Reino Unido
- 1905759726
4,9
Excelente
576 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
To purchase new mattress after original one was defective
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we met were all very polite, helpful and knowledgeable in dealing with this and using the credit against the transaction. Would certainly recommend the store to others.
2 de julio de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Neil was brilliant
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to talk about it knowledgeably and offer comparisons so we were certain we were making the correct choice.
16 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable, helpful, and friendly. It's wonderful they gave you time to look and offered excellent advice, ensuring you made the correct choice. Thank you for your kind feedback!
Team Bensons
Cherie who helped me and all the team…
Cherie who helped me and all the team were helpful, kind and friendly.
Lovely place to shop.
27 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
We're so pleased our team provided a helpful, kind, and friendly experience. Thank you for your feedback!
Team Bensons
Had assistance with purchasing what I…
Had assistance with purchasing what I wanted. Alternatives shown. Delivery communication brilliant. Driver pleasant & helpful.
22 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We are so glad to hear you had such a positive experience with our team, from purchase to delivery. Your kind words mean a lot to us.
Team Bensons
Igel Nanotech 3500i
Ordered a Firm IGel mattress but found it too hard. I called after 3 weeks, and they exchanged for a medium under their warranty, no quibbles, no drama!!
14 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We appreciate you sharing your experience. We are glad we could ensure your comfort with a suitable mattress exchange.
Team Bensons
Gary was helpful and polite
Gary was helpful and polite. He introduced himself to me shortly after entering the shop. I didn’t feel rushed in any way. Gary was very knowledgeable.
6 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We are so glad to hear that our team provided such a positive and helpful experience. We truly appreciate your kind words.
Team Bensons
Neil quite clearly has a passion and…
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them. Thanks Neil! Jackson and Katherine
10 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We're so glad you had such a positive experience with us! We appreciate your kind words and look forward to assisting you again.
Team Bensons
They were very helpful in the shop and…
They were very helpful in the shop and showed me different mattresses and the type of bed that I wanted. Went through the finance agreement so that I understood everything and provided me with the relevant paperwork.
13 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased our team was helpful in showing you different options and explaining the finance agreement thoroughly. Thank you for your positive feedback!
Team Bensons
Respuesta de Bensons For Beds - Worcester722
We're so pleased you found our service quick, friendly, efficient, and well-priced. Thank you!
Team Bensons
Great service
Gary spent a lot of time talking us through various options! He was very knowledgeable and didn't rush us.
6 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable and took the time to discuss your options without rushing you. Thank you for your feedback!
Team Bensons
Buying a bed made easy
Staff were extremely helpful and knowledgeable. Helped us make decisions easily. Always had a good experience here and always happy with purchases.
1 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Worcester722
We're delighted our team was helpful and knowledgeable, making your decisions easy. We appreciate your continued satisfaction with purchases.
Team Bensons
THANK YOU TO ALL CONCERNED
THANK YOU TO ALL CONCERNED, FROM SALES TO DELIVERY. VERY KIND & PROFESSIONAL.
31 de mayo de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased our team provided kind and professional service from sales to delivery. Thank you!
Team Bensons
professional & knowledgable
The sales person was very knowledgable, professional and patient. Able to answer all of my questions and coming up with other suggstions.
2 de junio de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased you had such a positive experience! We appreciate your kind words about our team member's knowledge and patience.
Team Bensons
Neil was extremely informative
Neil was extremely informative, gave us all the information to help us choose the right bed to suit our needs. Very impressed.
30 de mayo de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased our team provided all the information needed to help you choose the perfect bed. Thank you for your kind feedback!
Team Bensons
The sales manager “uncle si” Simon was…
The sales manager “uncle si” Simon was fantastic, gave us his full attention and guided us towards the right bed for us, very happy
20 de mayo de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased our sales team provided excellent guidance, helping you find the perfect bed. We appreciate your positive feedback!
Team Bensons
Excellent
Excellent communication throughout and brilliant delivery. Items were as expected. Very happy.
22 de mayo de 2026
Respuesta de Bensons For Beds - Worcester722
We're so glad you were happy with our communication and brilliant delivery. We appreciate your positive feedback!
Team Bensons
New orthopaedic mattress
Most helpful, friendly and knowledgeable staff and it was good to be kept informed of the progress of our order and precise delivery day and time
24 de mayo de 2026
Respuesta de Bensons For Beds - Worcester722
We're so pleased you found our team helpful, friendly, and knowledgeable, and appreciated being kept informed about your order's progress!
Team Bensons
My visit to the Worcester Store was a…
My visit to the Worcester Store was a pleasure thanks to Simon the Manager who we very helpful and informative
23 de mayo de 2026
Respuesta de Bensons For Beds - Worcester722
We're so glad to hear you had such a pleasant experience at our Worcester store. We appreciate your kind words!
Team Bensons
Respuesta de Bensons For Beds - Worcester722
We're so pleased everything went smoothly! Thank you for your feedback.
Team Bensons
Respuesta de Bensons For Beds - Worcester722
We're delighted we could help you choose the right product!
Team Bensons
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.