Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... Ver más
La empresa ha respondido
1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
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Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... Ver más
La empresa ha respondido
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... Ver más
La empresa ha respondido
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... Ver más
La empresa ha respondido
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... Ver más
Escrito por la empresa
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, Reino Unido
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The lads in the shop were FANTASTIC and very helpful.
Ordered in Workington branch with the sales staff aware that I needed the mattress before February 10. I kept receiving messages that order is due to be delivered on time until one day (last Friday), it says delivery will be further delayed. Called in to ask how long it will be delayed for and the distribution team said it will be further delayed for 20 more days. I called online to cancel order but they said to call the store instead since it was not an online order. Called the store 11 days after the order was placed to cancel the order. I asked if I needed to physically go into the store to cancel the order and what requirements I need to bring. The agent I spoke to said I do not need to physically go to the store because the manager or asst manager can just cancel it. I told him I will be working for days and may not catch him and said he will take a note of this as his manager will be back the next day. Three days after have not heard from them so I called again the store to ask about the cancellation. The lady this time said I have to ring back tomorrow because the manager is away. She also said unfortunately they need to keep 20% of the order. My order with Bensons is still pending cancellation.
We have bought from Bensons before and know we are always going to get the best advice fro. The great staff
Ryan ordered the wrong bed it was mismatched colours
Helpful, knowledgeable of their products, made the whole process easy and they were just generally really nice staff
I had a good idea of mattress I wanted and the shop didn’t disappoint, ordered and supply arrangements made easy fully recommend Bensons
They were very helpful and didn’t push me into a sale
Extremely helpful staff very friendly .
Nothing was too much trouble.
Ryan. The young lad that showed us around. Very polite curtious and extremely knowledgeable.
Staff were friendly and polite. They were more than willing to give you advice. The staff spent time and were more than willing to help me decide on what to buy.
Helpful sales staff, who understood my needs, with no pressure selling.
Polite delivery team, which put the mattress exactly where required.
Very helpful staff.the young girl in the shop was very friendly and outgoing, She communicated all the time with us while we were there. Joyful and friendly at all times. A great addition to your staff.
Both manager and salesman excellent! Very helpfull
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