Excellent Service from Berry Cobham BMW I recently took my BMW to Berry Cobham for its MOT and brake fluid change and was looked after by Henry. The whole experience was quick, efficient an... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I've taken three of my BMWs to Berry for the past 8 years, and they continue to deliver the best service in the area. Henry Tanor knows me, my family, and the cars we drive, and his customer service s... Ver más
Typical sales patter - incredibly attentive from Simon sales manager with immediate email responses until sale is completed and then he completely blanks query emails. I really would not use this co... Ver más
La empresa ha respondido
Customer service Arthur Daley would be proud of. In between buying a used approved car and collecting it the paintwork was damaged by the dealer who attempted a paint repair that would make Stev... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Berry Cobham BMW, dedicated to providing exemplary customer service and competitive prices on New and Approved Used BMWs. The experienced staff at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too.
Información de contacto
Reino Unido
- www.berrycobhambmw.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
awful experience
I have a chip/crack on my windscreen and drive to them for help. The lady told me they don't replace windscreen I shall talk to my insurance company. Then I showed her the insurance I got from BMW when purchased the car, she said they may not cover it without looking at it. I then asked if they could have a quick look at the issue and told me how serious it is and if I can still drive a bit, she refused and said "what we see is what you see". I then told her I don't have the knowledge to tell if it's okay to drive and need some advice. She still rejected and she said they won't give advice, and even if someone look at it, they'll say to get it fixed asap. Okay, maybe she is right. But the attitude is arrogant and communication is awful.
We purchased a vehicle recently
We purchased a vehicle recently. The process was efficient. We had excellent support from Mr Bilal Saeed. He was responsive & clear and made the whole process smooth and pleasant.
Easy to deal with
Friendly, polite and knowledgeable salesman. Very open, easy to deal with, no nonsense.
Brilliant team
Brilliant team, excellent experience. 10/10 highly recommended
Fantastic customer service from start…
Fantastic customer service from start to finish. April was extremely attentive, helpful, and made the whole process smooth and stress-free. Truly great service — highly recommend!
Hamza and the Team
Hamza and the Team have made it a fantastic experience to buy an X7. What a brilliant service.
Thank You
⭐️⭐️⭐️⭐️⭐️ Review for Harry Fish (BMW Cobham)
“I was assisted by Harry Fish from the technical support team, and he was outstanding. I popped in for help reconnecting my phone to Apple CarPlay after it had been blocked, and I couldn’t work out how to fix it. Harry Fish was just about to go on his lunch break, but he still took the time to help me first. He sorted the issue quickly and was extremely polite and helpful throughout. Really appreciated his kindness and excellent service.”
He was knowledgeable, patient, and genuinely keen to help. Excellent service — thank you, Harry!”
Professional informative friendly
Professional informative friendly
Service Received !
Had my clutch replaced at BMW Cobham and had some parts purchased, the staff were fantastic, I had a great welcoming from the receptionists, to the sale assistance and from the after sale service.
Definitely recommend BMW cobham, you will not only feel satisfy with the job they do with your vehicle, but you will be pleased with their hospitality.
Thank you team Cobham !
Stress free used car purchase
Went to Berry's for a used 1 Series. Friendly and informative help from Hamza who provided details regarding finance, optional cover and plans but with no hard sell. Chosen car was extremely well prepared, operating functions explained and all questions answered. A trouble free collection and the entire process was stress free.
The responsiveness to questions asked…
The responsiveness to questions asked and the solutions and options provided by both Connor Fox and Martin Philps really helped get the deal over the line.
Used Car Purchase
Sales Executive has been very pleasant. Returned all calls and used email when we’ve missed each other to respond to queries arising.
Excellent experience
Excellent experience. Savanna was marvellous She kept me updated throughout the time my car was at the dealership
Very friendly dealers
Very friendly dealers, and fast service. Would use again
A very good team of people
A very good team of people, Kush was professional and straight to the point on the deal for the car I wanted.
Sale done and waiting now to go get it!
Thanks
Exactly the car I was looking for and…
Exactly the car I was looking for and at the right price as well. I found Hamza to be a warm, friendly and helpful guy who was easy to deal with and who wasn't pushy at all.
Sales Executive Hamza
Hamza was excellent throughout the process. Very knowledgeable on the model and efficient with the documentation.
Answered a couple of questions in a timely manner following the purchase.

Respuesta de Berry Cobham BMW

Respuesta de Berry Cobham BMW
Complete Satisfaction
My wife and I have been coming to the franchise in Cobham since 2005 to purchase new cars. We now found that the new owners Berry BMW are just as good as the previous owners. Our Sales lady was most helpful, kind and patient with our enquiry which led to the purchase of a new car. She took the trouble to explain everything very clearly. In particular she was very thorough in marrying up the options on our present car with the new vehicle. We found our experience most enjoyable and relaxing. We had only come for an MOT on our current car!! We will just mention that Service Team were most helpful as always. Chris.

Respuesta de Berry Cobham BMW
I am delighted with the quality of…
I am delighted with the quality of service and care I have received from Berry Cobham, I will specifically mention Mr Hamza Nuur & Dhan Gill were excellent and up to the mark.
Mr Hamza particularly looked after the sale from my first enquiry and kept me up to date throughout until I collected my car from Berry Cobham.

Respuesta de Berry Cobham BMW
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







