Berry's Jewellers Opiniones 

393
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

it was an absolute pleasure shopping in the Windsor shop. we spoke with Nick one week and Chris the next. Professional, very knowledgable, friendly and nothing was too much trouble. we purchased an am... Ver más

Valorada con 5 estrellas sobre 5

I had a wonderful experience shopping here! The service was excellent from start to finish, and the whole experience felt welcoming and special. A special thank you to Sanaz, who was absolutely bril... Ver más

Valorada con 5 estrellas sobre 5

Collecting a Patek Phillipe watch strap. Courtney who dealt with us was very knowledgeable and was able to order a Cartier small watch strap for me (something that we had been unable to achieve in t... Ver más

Valorada con 5 estrellas sobre 5

We had such a lovely shopping experience here with our daughter when buying a Cartier watch for her 21st birthday. Andrew was extremely helpful and professional with every detail whilst also making it... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

A family-owned jewellers since 1897 with stores throughout the UK. Shop for luxury watch brands including Patek Philippe, OMEGA, Cartier, Breitling, Vacheron Constantin, Tudor, Bvlgari as well as a stunning range of fine diamond jewellery.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

393 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(393)

99 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service as always!

Fantastic service as always! Even though it’s busy at Christmas, the staff (Lee in particular) are always extremely knowledgeable and helpful. Always a wonderful experience at Berry’s, thanks Lee!

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great Experience

I dealt with Rod at Omega Leeds and I thought the whole experience was superb! Rod listened to what I was looking for and offered advice a suggested various options and offered informed advice throughout the entire buying process. I own several premium branded watches and this experience was by far the best. Rod is a great ambassador of Omega and Berrys. I will be back!

7 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding staff

Outstanding staff who were friendly, knowledgeable and not pushy at all. One of the best in store experiences I have ever had.

6 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic and friendly…

Absolutely fantastic and friendly Service from Gemma in the Newcastle Branch. Showed the watches we were interested in and explained the product details in full.

This is our 3rd time making purchases from Berry's and be will be returning in the future. 100% recommend Berry's to anyone looking to use them

27 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality service

I popped into the store in Newcastle to see if we could have my daughter’s Cartier watch adjusted. She didn’t buy it from Berry’s but bought it from another jewellery store. We did go back to see if they could adjust it but as they don’t sell Cartier anymore we’re told they didn’t have the tools to do so!

So we looked online and found that if you have a Cartier any retailer can help, but we didn’t except the incredible level of service we received from Lee the assistant manger at the Newcastle store. We explained we hadn’t bought it from there but that wasn’t a problem to Lee. He explained that the watch hadn’t been fitted correctly by the jeweller that we had bought it from and that he would sort it out for us there and then. He explained that one side of the bracelet was far too long than the other and he even cleaned it and this is where the service really started. We asked where we could purchase a Cartier cleaning cloth from and he said we should’ve received one from the store we bought the watch fromhere then went out the back of the shop came back to us with a Cartier bag and a Cartier cleaning kit free of charge as he felt we had missed out on the level of service you should receive when purchasing such a watch I wouldn’t hesitate to recommend this to anyone who wants to buy anything from any lane of jewellery they are absolutely outstanding thank you Lee we will be back

16 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed

Disappointed to say the least. Called in Leeds Omega store for partners birthday present, took ages to get in shop which was empty. Elderly man and younger woman were disinterested, disturbed them from their mobile phones. No offer to try anything on, just a cursory 'hello, can we help?'.
Poor selection of watches and service. Purchased from Manchester store who were exemplary in comparison and couldn't do enough to help us choose a watch.

7 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted and impressed.

Outstanding service and a great deal buying an Omega watch for a special occasion. Max in the York store was very professional and knowledgeable and i would definitely travel to buy from this family owned firm again.

2 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer experience

Lovely approachable staff who made our buying experience so enjoyable. No pressure to make a purchase but they were attentive throughout.
Runa looked after us and did so very well!
Highly recommend them if you want that special purchase and want a special experience.

2 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The experience was a very enjoyable…

The experience was a very enjoyable time, the staff who attended to us in the morning were wonderful, returning in the afternoon to complete my purchase, Troy was willing to spend time letting me consider my purchase, offering assistance when need, the other staff were attentive also. The staff in the morning and afternoon were extremely knowledgeable. the store ambiance was relaxing and felt extremely high end.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a lovely store with informed staff

What a lovely Tudor store, with plenty of great stock for you to look at and even try on, Emma was very informed on the Tudor lineup, a real nice experience with no issues with asking lots of questions and no pressure to purchase on the day
5 ⭐️

20 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful staff

A thoroughly professional team of staff. A great shopping experience. I wish that all retail services would take leaf out of the Berry,s Omega store’s book!

5 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience at York Berrys

The staff at York Berry’s were fantastic, very friendly with the professional touch you want when purchasing jewellery. They were very knowledgeable and happy to negotiate their best offer on price! Thankyou for making it a lovely experience buying my new Longine watch.

5 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service again

Purchased another watch from Stephen. Great service again and always a pleasure to deal with. Delivery was quick and efficient and I am delighted with my new watch. No hesitation in recommending Stephen and Berry’s.

4 de octubre de 2024
Opinión espontánea

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