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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

very very helpfull very quick in sorting my problem out. would recomend the company to anyone and will be using their service again in the near future many thanks for your assistance

Valorada con 5 estrellas sobre 5

Called to order items over the phone,the Technical Department - Chris & Sales Department - Tracy were both extremely helpful in helping a novice get the right items (Chris) and then deal with payment... Ver más

Valorada con 1 estrellas sobre 5

Stock showing as available next day. Email sent after order processed with tiny print stating stock not available. Happy to take money instantly, have to wait days to get money back. In this da... Ver más

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Valorada con 5 estrellas sobre 5

They are like the Amazon of the plumbing supplies world, but unlike Amazon, BES has quality control. I've bought loads from here, and I've never had anything that wasn't well-made and fit for purpose.... Ver más

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4,4

Excelente

TrustScore: 4.5 sobre 5

727 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 90% de las opiniones negativas

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4,4

Todas las opiniones

(727)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

BES Review

My experience through the BES Sales Portal wasn't extremely positive, and in the end gave up and reverted to the ol' fashion "Phone the Order through". Tracy took my call and reinstalled my faith in BES...... she processed the order for delivery tomorrow so smoothly, and helped me every stage of the way. That's why AI will never replace the likes of Tracy. Thank you

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutley blinding service!

Always great service but this time, while dealing with delivery issues (the fault of DPD) the service I experienced from Beth Crickmore in the sales team was exceptional. Despite ongoing issues she was relentless in pursuing a positive outcome, continuously friendly, apologetic, informative and helpful, an absolute pleasure to deal with. She’s a real credit to BES, if only more people in the world could have this positive and productive energy!

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No Complaints Here

Tracy is always very helpful going above and beyond to ensure all queries are dealt with promptly and efficiently. This is why we are returning customers

13 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

helpful

helpful, polite and courteous as i messed up my order and were quick to help rectify so all shipped same time. Thank you.

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just sorted an account out with Beth…

Just sorted an account out with Beth Crickmore on the phone because the website was stressing me out and she was 1st class. Even managed to sort my order and get it sent out that night for me. Great service, great products.

8 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Not once, but twice!

Tracy & Sean was a great help to me, not on one, but two occasions. I ordered late one night and made a mistake with my delivery address (It had been a long day) but Sean was to help and corrected my mistake for me hassle free, second time I realised I forgot some key items on my order (did I say it was a long day? haha) however, I rang back instantly and got through to Tracy, she was very understanding and happy to help again, very good service from Tracy & Sean, exactly what you want... after a long day... :D

11 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beth Crickmore

Experienced a few delays over the xmas break and some issues with delivery drivers but Beth sorted these issues straight away whilst on the phone to me. Polite and proficient :)

3 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Been dealing with BES for many years…

Been dealing with BES for many years now, I always find the customer service is amazing, very knowledgeable staff, very helpful.

A particular member of the Team Beth has been absolutely amazing keep up your great work girl well done

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I phoned BES with my order and spoke…

I phoned BES with my order and spoke with Tracy. In a world where it’s rare to find good efficient people, BES have come up trumps employing people like Tracy who in turn make their companies a pleasure to deal with. Very pleased customer thank you.

12 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would just like to thankyou for my…

I would just like to thankyou for my recent experience with BES this evening over the phone.Tracy was fantastic help,she went above and beyond any reasonable expectation,in her attempts to assist me.
As i freely commented to her,based on my personal experiences with BES,i can not praise the company enough for their efficiency,reliability and service,right up to and including the point of delivery.
A very refreshing change in an ever increasingly complicated world.
Thankyou.

9 de diciembre de 2024
Opinión espontánea

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