Awesome customer service on a return. Extremely friendly and courteous responding with personal emails. Love the 4 articles that I purchased. All of high quality. I will definately be a repeat custome... Ver más
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Consulta las opiniones de los clientes
Hab einen By Malene Birger cropped Trenchcoat bestellt. Hab mich sehr gefreut, dass ich dort genau meine Größe noch zu einem unschlagbaren Preis gefunden habe. Gab auch keine Probleme mit dem Versand... Ver más
Never heard of this company before, then while searching for a specific piece from last season, there was a suggestion to visit Bessette. I found the clothing piece I wanted at a deeper discount than... Ver más
La empresa ha respondido
Ordered with Bessette twice, they're fine if you don't intend on returning any orders. My second order arrived in a box that was falling apart held together by a single piece of tape. I emailed the te... Ver más
Información sobre la empresa
Escrito por la empresa
Curated luxury fashion, for less.
Información de contacto
Reino Unido
- support@bessette.co.uk
- www.bessette.co.uk
4,4
Excelente
199 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 46% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service
Customer service is very quick to reply and very helpful. Shipping is also fast and efficient. A great place to shop!
23 de septiembre de 2025
They were very helpful and delivery was…
They were very helpful and delivery was quick
30 de septiembre de 2025
Excellent service
Thank you for good prices, nice selection of high end items and an extremely quick delivery. Please keep going with this level of service.
1 de octubre de 2025
Opinión espontánea
A great experience.
A great experience.
Efficient way to shop and order was received promptly.
11 de septiembre de 2025
Gorgeous product and very fast…
Gorgeous product and very fast international postage.
17 de septiembre de 2025
Respuesta de Bessette
Thank you for the wonderful review! Looking forward to having you shop with Bessette again x
I had such a great experience with…
I had such a great experience with Bessette! They have a beautiful selection and very competitive prices, but what impressed me the most was their impeccable service. My order arrived within just a few days, and when the bag I chose didn’t fit me, returning it was effortless. I sent it back and received my refund immediately. This kind of smooth, trustworthy service is rare, and it makes me genuinely look forward to shopping with them again. From the bottom of my heart, I can truly recommend Bessette a wonderful platform with excellent service.
8 de septiembre de 2025
Respuesta de Bessette
Thank you for the kind review. We hope you find the perfect piece soon! x
Respuesta de Bessette
Wonderful to hear you enjoyed your recent experience with us here at Bessette! Looking forward to having you shop with us again <3
I loved how easy it was to order and…
I loved how easy it was to order and the price!!! I will be shopping here again!
12 de septiembre de 2025
Respuesta de Bessette
We hope you are enjoying your lovely new Bessette piece <3
order damage, support channels difficult to reach and non-responsive.
order is damaged, can't get in touch with anyone from customer support.
8 de septiembre de 2025
Respuesta de Bessette
Hello, we are sorry to hear about your recent experience with your item. Our support team has been in touch regarding a resolution to this matter.
Beautiful skirt as described
Beautiful skirt as described
Shop sustainably and get great deal too
8 de septiembre de 2025
Respuesta de Bessette
We hope you are enjoying your new skirt! Thank you for supporting Bessette.
Great customer service
Great customer service. Fast delivery time. Exceptional pieces!
8 de septiembre de 2025
Respuesta de Bessette
So happy to hear you love your new Bessette purchases! Thank you for supporting us. <3
Great New Luxury Online Site!
The site has a great selection of items with available sizes and really priced well. Ordering online was easy and got my confirmation email right away. Shipping and delivery was also very timely. Will definitely be ordering from this site again!
8 de septiembre de 2025
Respuesta de Bessette
We are so happy to hear you enjoyed your shopping experience with us here at Bessette! Looking forward to having you back shopping with us again.
Best purchase I've ever made
Best purchase I've ever made. Those earrings are truly beautiful. Thank you
4 de septiembre de 2025
Respuesta de Bessette
We are so happy to hear that you love your new earrings :) Thank you for shopping with Bessette.
I love Bessette
I love Bessette! Their curated selection of fashion finds at great prices is wonderful! Their customer service is fantastic as well! I will definitely continue to shop this site!
2 de septiembre de 2025
Respuesta de Bessette
Thank you for the lovely review! So happy to hear you're enjoying your shopping experience with us at Bessette.
Honestly
Honestly, I’ve never experienced anything like this before. I ordered a brand-new bag from this site, and what I received was clearly used. Not just with small signs of wear — but with very obvious marks, as if the bag had been worn for years and then resold.
The strangest part is that Besset is not supposed to be a resale platform. I immediately sent them photos, and to their credit, they reacted quickly, asking me to return the item and promising a refund. I shipped it back right away.
4 de agosto de 2025
Respuesta de Bessette
Hi Maria, Thank you for your review and we apologize for your experience with us. Our site is not a resale platform and no stock has ever been used prior and is received from the brands directly. We apologize that this item was received in not 100% condition, and have since refunded the order back in full.
Fabulous in every possible way
1 de septiembre de 2025
Respuesta de Bessette
Thank you for the wonderful review Lauren!
Respuesta de Bessette
Thank you so much for the wonderful review <3 Looking forward to having you shop with Bessette again.
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