Company has stolen my money. I returned an item for a refund. The company received the item back on 2 July and issued a refund via PayPal. However, the refund bounced and PayPal have informed me that... Ver más
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Consulta las opiniones de los clientes
Awesome customer service on a return. Extremely friendly and courteous responding with personal emails. Love the 4 articles that I purchased. All of high quality. I will definately be a repeat custome... Ver más
Hab einen By Malene Birger cropped Trenchcoat bestellt. Hab mich sehr gefreut, dass ich dort genau meine Größe noch zu einem unschlagbaren Preis gefunden habe. Gab auch keine Probleme mit dem Versand... Ver más
Never heard of this company before, then while searching for a specific piece from last season, there was a suggestion to visit Bessette. I found the clothing piece I wanted at a deeper discount than... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Curated luxury fashion, for less.
Información de contacto
Reino Unido
- support@bessette.co.uk
- www.bessette.co.uk
4,4
Excelente
200 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 46% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My new go-to for designer
Great selection of designers at competitive prices. Item arrived quickly and in perfect order - thank you’
28 de julio de 2025
Respuesta de Bessette
Thank you for the lovely review. We are so happy to hear that you are enjoying your experience at Bessette!
Respuesta de Bessette
We are so happy you are loving your experience with Bessette! We hope to see you shopping with us again soon.
The Bessette Team x
Refused to accept a return
21 de julio de 2025
Respuesta de Bessette
Hello! Please can you kindly send an email to our support team at - support@bessette.co.uk, as the team does not have any communication from this email address or in relation to this order number.
The Bessette Team x
Respuesta de Bessette
We are so happy you are enjoying your experience with Bessette! We can't wait to have you shopping with us again.
The Bessette Team x
Issue with a demand for tax from DHL
Issue with a demand for tax from DHL - €50 extra - which I discovered was not due to- eventually the item was delivered but I had to wait 3 extra days before it was resolved by Bessette- don’t think I would buy again as I got 5 text messages from DHL demanding payment before they would deliver - this issue should never have happened 🤷♀️
22 de julio de 2025
Respuesta de Bessette
Hello Moira, We sincerely apologise for the issue with DHL upon delivery of your recent order with us. We can assure you this is not standard for our International shipments. We are happy you received your order, and we wish you a wonderful weekend.
The Bessette Team x
Respuesta de Bessette
Thank you for the lovely review and for supporting Bessette!
All great!
Love my purchases they were true to description and everything shipped and arrived in a timely manner.
14 de julio de 2025
Respuesta de Bessette
So glad you hear you are loving your new Bessette purchases! We can't wait to have you back shopping with us again <3
Great shopping experience
High quality clothes & great selection! The shipping was super fast. Will definitely be ordering more!
2 de julio de 2025
Respuesta de Bessette
We are so happy to hear you enjoyed your recent shopping experience with us! We hope you are enjoying your new Bessette pieces <3
Super cute and comfortable!
I've been looking for a pair of white leather sneakers that could go from dressy to casual, and these are the perfect pair! I wore them out for the first time today, and they're really comfortable with minimal breaking in time. Plus, I got two compliments in the first hour of wearing them which is always nice. :)
7 de julio de 2025
Respuesta de Bessette
So happy to hear you are loving your new trainers from Bessette! Looking forward to having you shop with us again.
The Bessette Team x
Reliable
Reliable, prompt and products arrive well packaged and in great condition!
7 de julio de 2025
Respuesta de Bessette
Wonderful to hear you are enjoying your shopping experience with Bessette! Looking forward to having you shop with us again.
The Bessette Team x
Love my first Bessette experience!
I love my new items from Bessette! Was so fun to peruse their website for high design fashion at a more affordable price! Was so excited when my Bessette box landed on my front porch. The items I got were packaged well and all were high quality. I also loved my Bessette totes...I got one for myself and my daughter. Love Bessette!
23 de junio de 2025
Respuesta de Bessette
Wonderful to hear such a lovely review! We hope you are enjoying your new items!
The Bessette Team x
Respuesta de Bessette
So happy to hear you are satisfied with your recent Bessette order. Looking forward to having you shop with us again.
The Bessette Team x
A steal!
I found my dream sandals for 400EUR less. Incredible! Super fast shipping, too. LOVE Bessette
30 de junio de 2025
amazing experience!!!!
23 de junio de 2025
Respuesta de Bessette
We are happy to hear you enjoyed your shopping experience with Bessette! We are looking forward to having you shop with us again.
The Bessette Team x
I still don’t have my order and need a…
I still don’t have my order and need a refund
17 de junio de 2025
Really speedy delivery
Really speedy delivery. Fantastic quality. I love my dress and it’s a real bargain
2 de junio de 2025
Respuesta de Bessette
We hope you are enjoying your new dress!
Great online shop with good prices
Great online shop with good prices. My bag arrived quickly and in great condition (packed well).
2 de junio de 2025
Respuesta de Bessette
We are so happy that you love your new Bessette purchase!
I ordered a new designer bag
I ordered a new designer bag, and it arrived with no authenticity card and no any tag. However, the seller was helpful in locating the missing card and delivered it quickly. Good communication too
6 de junio de 2025
Opinión espontánea
Respuesta de Bessette
Hi there, We are sorry to hear your recent experience with us was not up to par. As per our email communication, none of our items are used. Everything is brand new directly from brands our verified multi-brand partners. We hope to resolve this directly. As a small business, our customers experience is the most important. We are looking forward to your email response.
The Bessette Team x
The best brands at accessible prices
The most covetable brands at accessible prices. I’ve purchased a few items now and have been delighted with them all.
Super friendly customer services too who helped me with my size selection.
I always look forward to their new drop emails!
12 de mayo de 2025
Respuesta de Bessette
Thank you for the lovely review Dominique! We appreciate it and are so glad you love all of your Bessette purchases!
Great experience with the customer…
Great experience with the customer service team, and very happy with my purchase!
6 de mayo de 2025
Respuesta de Bessette
We are so happy to hear you are loving your new Bessette purchase! Thank you for the wonderful review.
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