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betinia.com Opiniones 

77
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Har nu spillet derinde og der er absolut ingen problemer med at sætte penge ind, meeen at få dem ud er sku svært. De beder hele tiden om bank oplysninger, billeder af bankkonto, billeder af bankkor... Ver más

Valorada con 1 estrellas sobre 5

If i can give 0 stars I would. I usually dont write reviews but this casino is a pathetic waste of space and time. They put a 40x wager requirement on the promotions and a 35x on free spins. Like real... Ver más

Valorada con 2 estrellas sobre 5

Wpłacałem pieniążki przez mutchbetter. Został mi tam depozyt. Mutchbetter był jakiś czas zawieszony. Gdy ponowie wróciła możliwość. Chciałem wypłacić pieniądze z poprzedniego depozytu okazało się że m... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Ich habe mich bei Betinia angemeldet, wegen dem Sportwetten und Casino Angebot. Ich konnte auch erfolgreich auszahlen lassen. Was mich ärgert, dass mein Account einfach mitsamt meines Guthabens zu Cad... Ver más


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1,6

Muy malo

TrustScore: 1.5 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 76% de las opiniones negativas

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1,6

Todas las opiniones

(77)

15 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

FRAUD

FRAUD
Absolute WORST betting site.
Their customer support is NON-EXISTING. 30 days without response on a ticket.
They declare a clearly won bet, for lost. Even provided with video evidence.
Their system is set up, to automaticly bet "10", so first time betting, accidently betting "1075" instead og "75". Contacting "LIVE-support" for helt, and to cancel bet. Only to get an email "Live support will contact you shortly"... Never responded on the ticket....

NEVER USER THIS SCAM SITE, THAT FOR SOME REASON HAS OBTAINED A LICENSE.

ABSOLUTE FRAUD!

30 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Kłopoty z wyplata

Wpłacałem pieniążki przez mutchbetter. Został mi tam depozyt. Mutchbetter był jakiś czas zawieszony. Gdy ponowie wróciła możliwość. Chciałem wypłacić pieniądze z poprzedniego depozytu okazało się że muszę wpłacić depozyt. Więc wpłaciłem 60 zł okazało ,e że muszę go obrócić 1x. Teraz pytanie brzmi co ze starym depozytem? I jak z tego nowego bym wygrał 100 zł to będę mógł wypłacić 60 zł, bo przecież 40 zł nie wpłaciłem.

22 de septiembre de 2023
Opinión espontánea
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Respuesta de betinia.com

Witaj,

Dziękujemy za poświęcony czas i doceniamy fakt, że poprzez swoją recenzję zwracasz naszą uwagę na swoją niedogodność.

Jeśli potrzebujesz pomocy w przypadku niedogodności natury technicznej, lub po prostu chcesz otrzymać wyjaśnienia dotyczące naszej strony internetowej, udostępniamy Ci całodobową obsługę klienta. Skontaktuj się w celu wskazania jakichkolwiek problemów lub znalezionych anomalii. Uzyskasz dostosowaną do Twoich potrzeb i oczekiwań pomoc, a my postaramy się rozwiązać napotkane przez Ciebie niedogodności.

Serdecznie zapraszamy do kontaktu z naszym działem Obsługi Klienta za pośrednictwem usługi Live Chat (dostępna 24/7) lub poprzez e-mail. Podaj nam wszystkie szczegóły, które według Ciebie będą przydatne w związku z zaistniałą sytuacją. Może to być zrzut ekranu lub jakakolwiek inna informacja o zaistniałym problemie technicznym. Pomoże to nam udzielić Ci możliwie najbardziej kompletnego wsparcia.

Dziękujemy za współpracę i korzystając z okazji, serdecznie pozdrawiamy.
Zespół Betinia.com

Valorada con 1 estrellas sobre 5

Customer service is a bad joke they do…

Customer service is a bad joke they do not have any good answers just general information.
I tryed to make a withdrawal and they closed my account and sayed that i did not passed the verification even if i provided them all the documents they requested and the money dissapeared as well .

28 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

mafia scam

I just put a lot of money into the application, I won €2300, I wanted to withdraw and my account was closed, they are scammers and I will go to court just because they make fun of people, even if I spend €10k, I will do justice in court

13 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible Casino. Never use it!

They were fine with me depositing money and saying no verification was needed. After losing and losing and everything being fine, I finally won some money (which in regard to how much I’ve put in isn’t as much) and they then asked for verification. I uploaded all my documents and they even got VERIFIED! Even once this was done it kept saying I couldn’t withdraw as THEY were blocking the withdrawal! I talked to support which was horrible and they said my about is banned and that they with but back into the wallet my initial deposit by the money I won has been cancelled! How can they cancel MY MONEY! I won that money and it’s legally mine. I WANT MY MONEY!

9 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nie zaliczyli mi 14 kuponów to obrotu…

They will impose limits on all your bets. They will do everything to not allow you to withdraw money. This is a pure scam. They told me that verification is not necessary, but when I triend to withdraw money, then they said of course it is necessary I sent them all necessary documents so they stop reply on my messages. Scam!

18 de mayo de 2023
Opinión espontánea
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Respuesta de betinia.com

Szanowny Kliencie,

Dziękujemy za poświęcony czas i doceniamy fakt, że poprzez swoją recenzję zwracasz naszą uwagę na zaistniałą sytuację.

W związku z tym, aby uzyskać pomoc w tym zakresie lub po prostu otrzymać wyjaśnienia dotyczące naszej strony internetowej, Klienci mogą zawsze skontaktować się z naszymi operatorami 24 godziny na dobę, 7 dni w tygodniu, wskazując wszelkie niedogodności lub nieprawidłowości, które zostały znalezione, aby uzyskać spersonalizowaną pomoc, w celu wspólnego rozwiązania każdego rodzaju napotkanego problemu.

Serdecznie zapraszamy do kontaktu z naszym działem Obsługi Klienta za pośrednictwem usługi Live Chat lub poprzez e-mail support@betinia.com . Podaj nam wszystkie szczegóły, które według Ciebie będą przydatne w związku z zaistniałą sytuacją. Może to być zrzut ekranu lub jakakolwiek inna informacja o zaistniałym problemie technicznym. Pomoże to nam udzielić Ci możliwie najbardziej kompletnego wsparcia.

Dziękujemy za współpracę i cierpliwość.
Korzystamy z okazji, aby przekazać serdeczne pozdrowienia.
Zespół Betinia.com

Valorada con 5 estrellas sobre 5

Var meget spændt på denne side i…

Var meget spændt på denne side i forhold til ratingen og anmeldelserne men er nok et af de bedste casinoer jeg har prøvet. Så tak Betinia.

29 de marzo de 2023
Opinión espontánea
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Respuesta de betinia.com

Hej Helle,

1000 tak for den flotte anmeldelse. Den kommer i glas og ramme :-) Vi er rigtigt glade for, at du har haft en god oplevelse.

Vi håber at se dig snart igen hos Betinia.

Mange hilsner

/Dit Betinia team

Valorada con 1 estrellas sobre 5

Do not get involved with these…

Do not get involved with these scammers. They removed my withdrawal options, when I tried to withdraw. They wouldn't engage with me constructively on live chat or through email. Closed my account without my permission and still owe me a sizeable amount of money. Looks like I will have to lie to the loss of it.

10 de marzo de 2023
Opinión espontánea
Logotipo de betinia.com

Respuesta de betinia.com

Dear Customer,
We thank you for taking the time to leave a review - and appreciate the fact that through doing so, you brought your disappointment to our attention.
A big thank you for responding to our request for more information! It allowed us to find your account with ease. We see that you did manage to receive your funds, so all looks to be resolved!
Again, we appreciate the feedback as we strive to constantly improve.
Best regards,

Valorada con 1 estrellas sobre 5

Worst site I ever been in ,only let's…

Worst site I ever been in ,only let's you withdraw 500 a day if ur not a vip member which means u have to deposit loads, waste of time worst site yet

8 de febrero de 2023
Opinión espontánea
Logotipo de betinia.com

Respuesta de betinia.com

Dear Customer,
We thank you for taking the time to leave a review - and appreciate the fact that through doing so, you brought your disappointment to our attention. We find that with lower WD limits are AML processes are more manageable and payouts are faster, but I am really sorry to hear that this limit is a negative factor for you experience with us! Your feedback has been taken onboard.
I really hope that you reconsider using our brand in the future. In case you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via e-mail support@betinia.com providing all the details you believe may be useful in relation to the problem encountered.
Thanks again for your feedback and for taking the time.
Best regards.

Valorada con 1 estrellas sobre 5

SCAM

So i deposited 5000 kronor and i started slowly winning it up to 35000 kronor. Suddenly i couldnt bet anymore than 1 krona per match. I was limited. Then the hell started, i tried to withdraw this amount i won. I gave them all verification they wanted (even alot of papers from the bank and bank account) But everytime i sent in it they wanted something new. They just made up stupids things to keep my money locked. I made verifaction problem on 20 sites and never had problem. But it took me 4 monthes and alot of bank calls. But it took that i last threatened them with Swedish Inspection then they unlocked it so i could withdraw. Worst support ever, they limit winning accounts and it you will go mad if you have to do verification. Play on other casinos and save the trouble

4 de enero de 2023
Opinión espontánea
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Respuesta de betinia.com

Hi,

We thank you for your review of our casino even though it wasn't so positive. We appreciate all opinions as these helps us to make our casino and sportsbook even better.

You can always contact our support that is available 24/7 if you have any questions about a particular bet.

As for the verification process, we understand that it can seem tedious an unnecessary but we want to ensure you that we are following all laws and regulations to make sure that everything is done according to the Swedish gambling license, and to ensure the site is safe for you as a player.

If you have any questions about the verification process or in general, please do contact our Support, our agents are there for you 24/7.

Have a good day.

/Your Betinia team

Valorada con 1 estrellas sobre 5

This casino is just a scam

This casino is just a scam, i used their welcome bonus and won 1500kr. I tried to take it out and all looket fine until, i tried to lock in again and than my account was close and locked out. So they just took my Money, and no answer on their support.
Sadly SCAM CASINO.

15 de enero de 2023
Opinión espontánea
Logotipo de betinia.com

Respuesta de betinia.com

Hi Nejnej,

Thank you for addint your review here on Trustpilot despite it not being the rating we would like. We requested some further information from you wihich you have provided. Also thank you for that

We are sorry it took a little bit longer than normal to process your withdrawal - but all should be solved now with the help from our support team.

We hope to see you again despite your initial experience wasn't optimal.

If you have any questions you are always welcome to reach out to us via email or live chat on Betinia.

Have a great day

/Your Betinia team

Valorada con 1 estrellas sobre 5

I have opened betinia account

I have opened betinia account, I deposited few times and lost which makes me a good costumer.
And when I finally won a good amount I tried to withdraw some money then they asked me for account verification and a selfie to show it's really me, no big deal I did what they asked of me then next day I receive an email saying my account was closed lol, I'm still in the process of fighting this, it's so illegal to take people's money but refuse to pay them when they win, I have all the screen shots of my winnings I hope this gets resolved ASAP because with all these complaints this casino should be reported and banned from operating.

6 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be warned. Don't waste your time or money.

Hi Sean,

I hope this finds you well.

I am disappointed to see you want to leave us, but respect your decision and have closed the account, as requested.

Could you please tell me more about the reasons for your decision?

I see that you mentioned the withdrawal process - I am always happy to contact Payments and have them prioritise, upon your request.

That said, I cannot argue that it must have been frustrating to have had all prior requests canceled.

I would be just as frustrated and am truly sorry to see you had such a dissatisfying experience.

We are always looking for ways to improve our service and feedback is a great tool in helping us achieve this.

I look forward to hearing back from you, but if not - I wish you and your loved ones a wonderful year ahead!

Kind regards,
Jonathan
VIP Manager
Betinia.com

My response:

It's just that. Withdrawals weren't cancelled and just hung around for three or four days. It's a con. You guys do it so people will get fed up, cancel the withdrawal and lose their winnings which stupidly I did. Every single online bookmaker I have dealt with are the same and I hoped you guys would be an exception but you guys were even worse lol. I'm not wasting anymore hard earned money on companies like this because in my opinion, you are all little more than cheats. I'm going to post a copy of this email exchange in trustpilot to warn others of this which is essentially a scam.

This is a copy of my email with them after cancelling. They don't even check to see if withdrawals were cancelled. They weren't cancelled. They just hung in their system. I could have been waiting weeks and got nowhere. It appears these cowboys have no legislation. For anyone else here, if you manage to get a withdrawal processed, which is going to be difficult, take the money and run. These guys are not trustworthy and they'll get you in the end. I got paid a big bonus in work and was thinking I'll have another crack but I just thought no, they can't be trusted and if a company makes you feel like this, get away from them.

3 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Won a substantial amount of money with…

Won a substantial amount of money with them this week. Been waiting over 3 days and they still haven't processed the withdrawal or responded to my mails. On live chat, they keep saying generic responses but assured me all withdrawals are done within 3 business days which is a lie. Once I get the money, I will be self excluded and never using this site again. Use any other site bar this, don't be fooled be the relatively nice interface.

7 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this site

Avoid this site. I deposited 20€ the money never appeared on my account. Now i’ve been struggling for a month to get them to refund me and still hasn’t happened. With the amount of betting sites in the world, please just avoid this one.

26 de diciembre de 2021
Opinión espontánea

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