I've been a member for a couple of weeks and so far it's going well. I have a bespoke fitness programme to follow in the gym with review opportunities and get in the pool two or three times a week a... Ver más
Localización
Cambiar localizaciónCallington Road, PL12 6DJ Saltash, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Staff are friendly, gym is clean. My 2 gripes are the opening hours, especially at the weekend, and the minimal weight lifting equipment. Plenty of bikes, running machines etc, but hardly any weight l... Ver más
La empresa ha respondido
The upgraded leisure centre is lovely to visit and use now. Great showers plenty to choose from. Upgraded family and disability friendly changing rooms. Easy to use lockers. The refurbished Po... Ver más
La empresa ha respondido
I think the swimming pool could be managed better- life guards rarely give advice on swimming etiquette, just allow swimmers to sort themselves out which can lead to frustrations - ie very slow bre... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Información de contacto
Callington Road, PL12 6DJ, Saltash, Reino Unido
4,6
Excelente
54 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Better - Saltash Leisure Centre
Hi Kimberley
It's great to hear that you're enjoying your swimming lessons at our Saltash Leisure Centre and the Swimming Instructor is providing a wonderful service.
We look forward to continuing to provide you with an enjoyable experience!
Kind Regards
Amir
Staff are friendly
Staff are friendly, gym is clean. My 2 gripes are the opening hours, especially at the weekend, and the minimal weight lifting equipment. Plenty of bikes, running machines etc, but hardly any weight lifting equipment. Only 3 benches & 1 squat rack, no dedicated bench press...all pushed into one small end of the gym. The younger generation looking to pack on muscle will most likely go elsewhere
3 de julio de 2024
Respuesta de Better - Saltash Leisure Centre
Good Afternoon Rob,
Thank you for your review.
We are happy to hear that you are enjoying the facilities at the Saltash Leisure Centre and that the staff have been friendly each time you attend. We are sorry that the opening hours do not suit your needs at the weekends. We are also disappointed to hear that the Gym is not well equipped with the equipment you require for your workout. I will pass on your concerns to the centre manager so they can look into the concerns you have raised and review the equipment in the Gym.
Hope this helps.
Kind regards,
Charmaine
Staff very helpful
14 de mayo de 2024
Respuesta de Better - Saltash Leisure Centre
Hi Mr Levy,
Thank you for your review.
We are so pleased to hear you are enjoying Saltash Leisure Centre and that the staff have been so helpful.
Warm Regards
Hazal
The centre is very poor in it's…
The centre is very poor in it's condition.
Swim for all is very limited. I wanted to swim each evening after work but Mon is only day available. Had I known this I would not have joined.
I joined and have cancelled my membership as £40 is a lot yo swim once a week. Changing and lockers are broken, shower facilities are poor, pool is old and tired. I will be joining a different health centre due to state of place and availability of pool. Staff were only good thing about the place.
8 de abril de 2024
Respuesta de Better - Saltash Leisure Centre
Hi Alison,
Thank you for your review.
We are disappointed to hear of your experience at Saltash and have passed on your feedback to the centres management team so they can investigate and improve for the future.
We wish you the best of luck in your fitness journey going forward.
Warm Regards
Hazal
Update Response:
Hi Alison,
We have heard from the centre who have confirmed the following:
Swim for all and swim for fitness every Monday afternoon through into the evening.
Tuesday swim for fitness 7-9pm
Wednesday swim for fitness 4-8.30pm
Thursday 6.30-9pm.
Friday swim for all usually 3-6pm. Lots of swimming available on the weekend.
We hope that helps.
Warm Regards
Hazal
Respuesta de Better - Saltash Leisure Centre
Hi Kathleen,
Thank you for your review.
We are delighted to hear that you have found Saltash Leisure Centre to be excellent!
Warm Regards
Hazal
Over the last 25 years I’ve on and off…
Over the last 25 years I’ve on and off gone to the leisure centre to use the gym. The gym has a really friendly feel to it and everyone is welcomed. It’s a great mix of people and there is no judging.
Recently I’ve started the classes and today’s circuit class was one of the best I’ve been to. Chris set the class up perfectly and as hard as it was, I loved it.
I look forward to doing more classes with him.
Well done to all of the saltash team!! Awesome place.
8 de febrero de 2024
Opinión espontánea
Respuesta de Better - Saltash Leisure Centre
Hi
This is great to hear!
We are very pleased to see you're enjoying your time at the Saltash Leisure Centre and finding the fitness classes enjoyable with Chris.
We thank you for taking the time to leave a 5star review and will forward this on to the Saltash Centre.
Kind Regards
Amir
Always a warm welcome
Always a warm welcome, great to see the centre busy. Good choice of classes, pool lovely
15 de enero de 2024
Opinión espontánea
Respuesta de Better - Saltash Leisure Centre
Hi Lou,
Thank you for your review.
We are delighted to hear you are enjoying Saltash Leisure Centre.
Warm Regards
Hazal
Welcoming and fun lessons
The staff are very welcoming and helpful and made us feel so welcome. Staff went over and above to make child feel safe and for it to be a fun experience and I would highly recommend.
4 de enero de 2024
Respuesta de Better - Saltash Leisure Centre
Good Evening Sarah,
I hope this message finds you well. I just wanted to take a moment to thank you for your recent review of Saltash Leisure centre - it means a lot to us!
We are absolutely thrilled to hear that you had a great time during your visit and that our staff made you feel extra special! They are a fantastic bunch and always go above and beyond to make every guest feel welcome.
We can't wait to welcome you back again soon for another fun and enjoyable experience at Saltash Leisure centre.
Warm regards,
Charmaine
Lovely Leisure Centre
Easy to sign up, friendly staff and high quality equipment in the gym. It’d be better if there were more classes in the evenings and the opening hours were longer though.
10 de enero de 2024
Respuesta de Better - Saltash Leisure Centre
Good Morning Stacey,
Thank you for your review.
We are very happy to hear that you are enjoying the Saltash leisure centre and the great activities they have available. We will pass on your feedback in regards to more fitness classes for the attention of the centre manager so he can review if this would be possible.
Hope this helps.
Kind regards,
Charmaine
Fantastic facility and welcoming
Fantastic facility and welcoming, friendly staff. Pool is brilliant and the centre is well maintained. The team there obviously have pride and work hard to keep it in good condition.
Great leisure centre.
The manager Sharon is a hoot!
10 de enero de 2024
Respuesta de Better - Saltash Leisure Centre
Good Evening
Thank you for your review,
We are very happy to see you are enjoying our centre and pool alongside our friendly staff.
We hope you continue to enjoy your time with Better
Your feedback will passed on to Sharon!
Kind Regards
Amir
Great staff and facilities
Recently joined, easy to join, had gym induction, and felt comfortable starting on my own. Friendly helpful staff in reception and on hand with advice in the gym on my first visit.
19 de septiembre de 2023
Respuesta de Better - Saltash Leisure Centre
Thank you very much for submitting feedback on our service.
Warm regards
The temperature of the water was cold
The temperature of the water was cold, I am hot blooded but I even found it cold, especially for the kids
26 de julio de 2023
Opinión espontánea
Respuesta de Better - Saltash Leisure Centre
Good Morning Luke,
Thank you for your review.
I am very sorry to hear that the temperature of the pool was cold at the Saltash lesiure centre so you were unable to enjoy your swim session. I will pass this feedback onto the centre so the temperature can be looked into. Did you pay for the swim session? If so can you confirm your membership number so I can look into this?
Kind regards,
Charmaine
Professional Training lesson
Professional Training lesson, all equipment clean and functional. nice cafe
14 de junio de 2023
Respuesta de Better - Saltash Leisure Centre
Good Afternoon Herr,
Thank you for your review.
We are really delighted to hear that the facilities at the Saltash leisure centre are clean and functional when you attend your Personal Training session. We hope you can continue to enjoy the Saltash centre in the future. I will ensure to pass on your feedback for their attention.
Kind regards,
Charmaine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.