Staff at the leisure centre are very helpful. However, a month's membership is almost £40 for access to a small, poorly equipped gym. This is over double what you might pay at The Gym or Puregym. Yo... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónBoston Road, NG34 7HH Sleaford, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The instructors were all very welcoming and friendly to my son. He went into the lesson being abit sad and apprehensive about going in the pool on his own, but came out the pool laughing and very exc... Ver más
La empresa ha respondido
I have recently became a member of Sleaford. The conditions of the facilities are clean and spacious. Trying to book onto the aqua classes is quite challenging. The system goes live at 22:00 ever... Ver más
La empresa ha respondido
Gym equipment is always clean, as are the changing rooms and pool. Staff are friendly and the booking system means the pool is never too busy.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Información de contacto
Boston Road, NG34 7HH, Sleaford, Reino Unido
4,3
Excelente
43 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Five stars
Member of staff at the reception desk was very kind, patient and helpful.
2 de abril de 2025
Respuesta de Better - Sleaford Leisure Centre
Hi Diane
Thank you for your review.
We are very pleased to see the concierge at the Sleaford Leisure Centre has been able to help and assist with your queries.
If you have any further questions, please do not hesitate to ask.
Kind Regards
Amir
Very easy app
Very easy app to use booking classes and swimming plus going on the wait list.
26 de marzo de 2025
Respuesta de Better - Sleaford Leisure Centre
Hi Paulette
Thank you for your review.
It is great to see you are finding it easy to use the App and make bookings with us and we hope you are enjoying all the fitness classes!
Kind Regards
Amir
Good facilities
Good facilities, clean, welcoming atmosphere and friendly, helpful staff
26 de marzo de 2025
Respuesta de Better - Sleaford Leisure Centre
Hello Susan,
We truly appreciate your fantastic feedback!
It’s wonderful to learn that you found the facilities, cleanliness, and welcoming atmosphere to your liking at the Sleford Leisure Centre. Our goal is to provide a comfortable environment for our guests, and it’s rewarding to know we achieved that for you. We’re also pleased to hear that you had a good experience with our staff – they value your kind words and are always eager to assist.
We can’t wait to welcome you back soon!
Kind regards,
Charmaine
Fab exercises and age appropriate
Fab exercises and age appropriate. Friendly staff and very sociable groups. Made me feel welcome from the beginning.
17 de marzo de 2025
Respuesta de Better - Sleaford Leisure Centre
Hi Tracy,
Thank you so much for your lovely review.
We're thrilled to hear that you enjoyed the exercises and felt welcomed by our staff and groups. It's great to know that the sessions are age-appropriate and that you felt comfortable from the start.
We look forward to seeing you again soon! 😊
Kind regards,
Charmaine
Great lesiure centre
My son has been coming to swimming lessons here for the past few years and absolutely loves it. He has progressed some much and the swim teachers are great. The centre is always clean and the staff friendly. Thank you.
7 de enero de 2025
Respuesta de Better - Sleaford Leisure Centre
Hi Ben,
Thanks for your review.
It is great to hear that your son is doing so well with his swimming lessons at Sleaford!
Warm Regards
Hazal
Really enjoyed my first legs/bums/tums…
Really enjoyed my first legs/bums/tums class.
12 de noviembre de 2024
Respuesta de Better - Sleaford Leisure Centre
Good Morning Sally,
I hope this message finds you well.
Thank you so much for taking the time to share your thoughts in your recent review. We are absolutely delighted to hear that you are enjoying the Fitness Classes at the Sleaford Leisure Centre. It’s wonderful to know that our programs are meeting your expectations and contributing positively to your fitness journey.
If you have any specific classes or instructors that you particularly enjoy, we would love to hear more about them! Your feedback is invaluable as we strive to enhance our offerings and provide the best experience possible for all our members.
Looking forward to seeing you at the centre soon!
Best regards,
Charmaine
Respuesta de Better - Sleaford Leisure Centre
Hi,
Thanks for your review.
We are so glad to hear you are enjoying the junior gym sessions at Sleaford!
Warm Regards
Hazal
Decent pool a little busy but clean !
It's a great little pool with a good booking system though you will need to book 5-6 days in advance. Staff friendly , the centre is clean and well cared for. Criticism? Flippin eck it's warm so you continue to sweat after your shower.
11 de septiembre de 2024
Respuesta de Better - Sleaford Leisure Centre
Good afternoon Simon,
Thank you for your thoughtful review.
We are thrilled to learn that you are thoroughly enjoying your membership at the Sleaford Leisure Centre. It's fantastic to hear that you find the swimming sessions at the centre so enjoyable, and we're especially pleased that the staff have consistently been friendly and helpful during your visits. It's a point of pride for us to know that you find the facilities clean and well-maintained. We hope you continue to enjoy the Sleaford Leisure Centre and the great activities they have available.
Kind regards,
Charmaine
It was the first time I have been to…
It’s was the first time I have been to the Swimming Pool for a few years and I found the staff very friendly and helpful. I enjoyed getting back into swimming and will be looking to go about 3-4 times a week.
10 de septiembre de 2024
Respuesta de Better - Sleaford Leisure Centre
Hi Debbie,
Thank you for your review.
We are so pleased that you have chosen Better to support you on your return to swimming - keep up the good work!
Warm Regards
Hazal
I have recently became a member of…
I have recently became a member of Sleaford. The conditions of the facilities are clean and spacious.
Trying to book onto the aqua classes is quite challenging. The system goes live at 22:00 every night and within 1 minute all 40 spaces are booked. However, they do offer a waiting list, which you do need to check if there are any cancellation and these do get snapped up very quickly.
The communication is very good via emails.
Overall the instructors are very good and I find (when I am able to book) 40 minutes is a good length of exercise time.
7 de agosto de 2024
Respuesta de Better - Sleaford Leisure Centre
Hi Tina,
Thank you for your review.
We are so happy to hear you are enjoying Sleaford Leisure Centre.
Warm Regards
Hazal
I was unable to load a document and…
I was unable to load a document and this was enabled by a member of staff
It was also confirm that everything was up and running correctly as a full member.
1 de julio de 2024
Respuesta de Better - Sleaford Leisure Centre
Hi Jo,
Thanks for your review.
We are so pleased to hear that your issues were resolved and you are enjoying your membership.
Warm Regards
Hazal
Daughter loved it
Daughter loved it she felt safe and smiled the whole time and afterwards.
3 de junio de 2024
Respuesta de Better - Sleaford Leisure Centre
Hi Sarah,
Thank you for your review.
We are so pleased to hear your daughter enjoyed her session and felt safe and was smiling afterwards!
Tell her to keep up the great work and hopefully, she will be a top-class swimmer in the future - who knows, we could be cheering for her in a future Olympics!
Warm Regards
Hazal
A pool I will be returning to!
The staff are friendly, hard working to keep all customers happy and the centre clean and tidy. Even during busy sessions at the weekend the staff always are approachable and have a smile! The pools are warm and a great temperature to have a swim in
27 de abril de 2024
Opinión espontánea
Respuesta de Better - Sleaford Leisure Centre
Hi
Thank you for taking the time to leave a review.
We're delighted that you're enjoying your time at our Sleaford Leisure Centre and have had the chance to speak with the Centre staff.
Your feedback has been passed on to the centre to view and we hope to see you soon!
Kind Regards
Amir
Couldn’t have been happier with my…
Couldn’t have been happier with my experience.
The staff were warm, welcoming and very accommodating for my disabled partner. An excellent centre that I will definitely be coming back to.
10 de marzo de 2024
Opinión espontánea
Respuesta de Better - Sleaford Leisure Centre
Hi Daniel,
Thank you for your review.
We are delighted to hear that you and your partner enjoyed Sleaford Leisure centre and hope to see you again soon!
Warm Regards
Hazal
Fantastic centre
Fantastic centre. Very helpful and friendly staff who made me feel welcome. Can’t wait to come back!
2 de marzo de 2024
Opinión espontánea
Respuesta de Better - Sleaford Leisure Centre
Hi James,
Thank you for your review.
We are delighted to hear that you enjoyed your visit to Sleaford Leisure centre and hope to welcome you back in the future!
Warm Regards
Hazal
Sleaford Leisure Centre.
Sleaford Leisure Centre.Generally clean & well maintained. Young staff are welcoming and helpful.
Showers not great. Very low pressure. Just dribbles out of the shower head,
Rubbish wifi (cloud).
16 de enero de 2024
Respuesta de Better - Sleaford Leisure Centre
Hi,
Thank you for your review.
We are happy to hear that you are enjoying Sleaford Leisure Centre overall, but disappointed to hear that the showers and wifi are not as they should be.
When you are next in centre, please report this to the concierge team so they can investigate.
Additionally, you can email the centre directly and their email address is: SleafordLC@GLL.ORG
Warm Regards
Hazal
Class very powerfull and good fun!
16 de noviembre de 2023
Respuesta de Better - Sleaford Leisure Centre
Hi Marilu,
Thank you for your review.
We are delighted to hear you are enjoying Sleaford Leisure Centre.
Warm Regards
Hazal
Thank you
The instructors were all very welcoming and friendly to my son. He went into the lesson being abit sad and apprehensive about going in the pool on his own, but came out the pool laughing and very excited. He took very well to his teacher Aaron which made him feel more at ease in himself and Aaron was very accommodating towards him .
He is very excited to attend his next lesson.
9 de noviembre de 2023
Respuesta de Better - Sleaford Leisure Centre
Good Afternoon Jasper,
Thank you for your review.
We are very happy to hear that your son enjoyed his first swimming lesson at the Sleaford Leisure centre. We are also very happy to hear that Aaron was reassuring with your son which then enabled him to relax and enjoy his lesson. We hope that your son continues to enjoy his lessons and passes all his upcoming levels.
Kind regards,
Charmaine
Respuesta de Better - Sleaford Leisure Centre
Good Afternoon Mrs Marshall,
Thank you for your review.
We are very happy to hear that the staff are friendly and welcoming at the Sleaford leisure centre. We welcome all ages and abilities to our centres so we are happy to hear that you feel welcome and included even if you decide not to wear Lycra. Thank you for taking the time to write the above review, we appreciate your feedback and we hope you continue to enjoy the Sleaford leisure centre.
Kind regards,
Charmaine
A positive and enjoyable pastime
Both my wife and I are on the wrong side of 70 and our experience to date of Better has been very positive with regard to the helpful friendly staff and the excellent facilities. In my case Gym and pool. In particular, my gym induction was thorough and very helpful. My wife is certainly benefiting from the various group classes she attends.
28 de septiembre de 2023
Respuesta de Better - Sleaford Leisure Centre
Hi John,
We are excited to hear that you and your wife are enjoying the facilities at Sleaford Leisure Centre - you are never to old or young to start and enjoy working out!
Warm Regards
Hazal
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.