Big Brother All Security Ltd Opiniones 

92
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Never watched a more dreary ,uninteresting group.You are obviously scraping the barrel!!! As for AJ ! Her outfits are atrocious, in particular last night’s, 18th April. I honestly thought she was wea... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Alarm installed but no handover. We have cancelled our contract and would not recommend this provider. In the words of Big Brother "Connecting the (Texecom) app is not part of the commissioning t... Ver más

Valorada con 5 estrellas sobre 5

Engineer whom we had not seen before gave us sufficient warning to book parking. The maintenance was carried out efficiently and in a friendly and helpful manner. Took slightly longer than usual becau... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Big Brother are very organised, efficient, tech savvy, and have great people. Dan in Sales was very helpful and answered specific questions rather than having a sales pitch. Ben - who installed our bu... Ver más

Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. también en la categoría
  3. Tienda de herramientas

Información proporcionada por diversas fuentes externas

Big Brother All Security Ltd is an NSI & Safecontractor Security Installation accredited company, with a proven track record in providing professional and knowledgeable advice, installation, maintenance and monitoring or security systems. Our team have many years’ of experience in Security Installation services so there isn’t anything we can’t help with. Here at Big Brother All Security Ltd we also provide maintenance and monitoring services for all of our security systems. We are also able to assist with systems that we have not supplied. We also offer Free Site Surveys and Consultations at your premises to provide you with further information and assurance on the security installation that you required.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

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(92)

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Valorada con 3 estrellas sobre 5

Never watched a more dreary…

Never watched a more dreary ,uninteresting group.You are obviously scraping the barrel!!!
As for AJ ! Her outfits are atrocious, in particular last night’s, 18th April. I honestly thought she was wearing a NAPPY. Who on earth chooses the outfits? They need SACKING.

18 de abril de 2025
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thanks for the review Judy however I think this is meant for the Big Brother Reality TV show, not us.
Hoping you can remove this review and re-direct it appropriately.

Valorada con 1 estrellas sobre 5

Half job

Alarm installed but no handover. We have cancelled our contract and would not recommend this provider.

In the words of Big Brother "Connecting the (Texecom) app is not part of the commissioning to ensure that the alarm is working"

Please also beware of their 12 month rolling maintenance contract. They will not remind you and they have a 12 month cancellation.

27 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been with Big Brother for a…

I have been with Big Brother for a number of years and I just cannot fault Big Brother. I just had my yearly health check two weeks ago and an Engineer called Alfred attended. I find him most professional, extremely tidy and most of all has great communication skills. Well done Alfred. See you next year!!

2 de febrero de 2024
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thanks so much Yvonne.
It's been great having you as part of the BBAS family

Valorada con 5 estrellas sobre 5

Great Health Check Service

Have installed the intruder system and on the silver maintenance service for 5 years. The company will remind you for making annual health check service for the alarm system when due and the service provides make me peace of mind.

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from their whole team…

Excellent service from their whole team from start to finish, the quote was done on time, the job was finished and the place was left clean and tidy. Thank you for the advice and guidance all the way through. Parag Joshi

11 de noviembre de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you very much Paraj for taking the time to write a lovely review.
We appreciate you and your custom

Valorada con 5 estrellas sobre 5

Alfredo of BIG BROTHER was so…

Alfredo of BIG BROTHER was so courteous, efficient, competent. I was exceptionally pleased with the service particularly because he was able to wait till I finished my work and arrive then at 3:15 pm!! Having a narrower time slot to visit makes all the difference! Jeanne

27 de octubre de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you so very much for your lovely review Jeanne

Valorada con 5 estrellas sobre 5

Great job. Many thanks.

The engineer came on time, was polite & courteous, showed me how to operate my control box (which I had forgotten over time!) and set up a pet friendly sensor in the lounge. He then completed a full system check, replacing batteries where needed. A great service, excellent all round. Thank you.

12 de octubre de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you very much for taking the time to leave us a review Roger. We appreciate you as our client

Valorada con 5 estrellas sobre 5

There was a delay for the day we had to…

There was a delay for the day we had to get the check done. It was pushed back and Lia organised for someone to come on Saturday for no extra charge to make up for that. Alfred was great and completed the yearly maintenance check, replaced all batteries and explained few things I asked. Totally recommend.

30 de septiembre de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you so much for the wonderful review Daniele.

We truly appreciate when our current clients take time out to leave reviews which helps our business and future clients.

Valorada con 5 estrellas sobre 5

I have used Big Brother for 8 years

I have used Big Brother for about 8 years and have always found them to be honest and professional. On this recent installation they went above and beyond to make sure that parts on back order were delivered across London by courier in minutes so everything could be installed on the same day.

14 de agosto de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you Natalie. We truly appreciate your kind review

Valorada con 5 estrellas sobre 5

The team were super professional

The team were super professional, quick, tidy and very helpful in sorting a number of additional requirements which came up on the job whilst onsite. Overall would highly recommend to Big Brother Security to anyone who is looking for a thorough, end to end service to secure their homes!

5 de julio de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thanks so much for the kind review Krishan.
We really appreciate you taking the time.

Valorada con 5 estrellas sobre 5

Jobs don't always go to plan

Jobs don't always go to plan, and when that happens, it is about how that is dealt with. All I can really say is that they offer proper old fashioned customer service in an efficient, and cost effective manner. Highly recommended.

28 de junio de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Really appreciate your feedback Andrew and glad to have you as one of our valued customers

Valorada con 5 estrellas sobre 5

Richard

Fast, efficient & friendly service
many thanks

18 de mayo de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you very much for your kind words Richard . If you need our services again in the future, please do not hesitate to get back in touch.

Valorada con 5 estrellas sobre 5

Highly recommend

We had an upgrade on our alarm and the engineers who attended were friendly, knowledgeable and respectful of our home.I would highly recommend Big Brother.
Many thanks.

21 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an issue accessing information on…

I had an issue accessing information on my cameras, an engineers visit proved fruitful being polite patient professional & knowledgeable. Highly recommended

15 de marzo de 2023
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you very much for the kind words. We aim to provide the best service for our clients, new and existing.

Valorada con 5 estrellas sobre 5

Friendly technician

Friendly technician, changed all internal batteries remotes and ran a check of the system.
Happy with the service.

18 de octubre de 2022
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you for your lovely review Mr Hughes. We appreciate you as our valued customer

Valorada con 5 estrellas sobre 5

Friendly engineer

Friendly engineer, punctual, no hassle, they pretty much organise everything for me and its reasonably priced. Very happy.

7 de marzo de 2022
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you for your positive review. We will ensure to pass on your kind words to our engineer.

Valorada con 5 estrellas sobre 5

Always

Always, good service from Big Brother we have had their alarm system for many years. Engineer came for the Annual check today ,and as usual was very professional and friendly. No hesitation to recommend.

13 de diciembre de 2021
Opinión espontánea
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Respuesta de Big Brother All Security Ltd

Thank you very much for your positive review.
I will ensure that we pass on your kind words to our engineer. We hope you have a prosperous New Year

Valorada con 5 estrellas sobre 5

Had this Alarm system for several years…

Had this Alarm system for several years and all of the Engineers always professional and thorough when they complete the annual check. Feel reassured and happy to recommend them.

30 de noviembre de 2021
Opinión espontánea
Logotipo de Big Brother All Security Ltd

Respuesta de Big Brother All Security Ltd

Thank you for your review.
We’re happy to be of service.

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