Big Green Egg UK Opiniones 

The Big Green Egg as a product is exceptional, it's a game changer for outdoor cooking. I use it at least 3-4 times a week throughout the year for meat, fish, veg, dessert, bread - pretty much everything.
The service I get from BGE, both in terms of recipes online, help when I needed maintenance and the purchases I make is 10/10 always.
Fantastic product coupled with fantastic service.

The initial service was weak, with poor knowledge and input on the product resulting in an unnecessary border which then needed to be returned. The follow-up service and information (including being called on a bank-holiday) was excellent and the return process and refund was smooth and without controversy.

Great to use, so many different ways to cook and mostly they come out great ( those that don’t is because of operator error😂)

The customer service is exceptional

So far, my husband as cooked a shoulder of lamb on our mini green egg ( slow cooked!) the meat fell off the bone, tender and moist! Delicious!
We are new to the egg and are eager to try lots more recipes, so it leaves us praying for better weather!

First time customer, having ordered a big green egg XL with integrated stand. On trying to put the stand together, one of the wheels would not screw in, because the thread was broken. Extremely frustrating for a product that is meant to be of premium quality. Need better quality control.

Excellent delivery service.
Thank you.

Excellent service

easy to order and delivered onetime - excellent

It's how customer service should be!
Was a pleasure dealing with the team at BGE, had a query about shipping dates that was dealt with swiftly. Also I had a warranty issue and they made sure a replacement part was shipped at the same time as my order. Absolutely flawless, well done!

Great product. Arrived when it was supposed to. Can’t fault them really.

If only every interaction with a company could be like this. Sal and Alex visited me today to service my Egg. They kept me updated on arrival time from the outset and were extremely professional, competent and very helpful. They went out of their way to assist me with obtaining a warranty repair for my Egg also which they organised with the company there and then. The other Alfresco Concepts staff have been equally as good and I would not hesitate to recommend them as your Egg supplier and maintenance team.

I brought a brisket slicer for my husbands birthday costing £40. Delivery was £10 but free for spending over £50, so I added some hot sauce to my order. Delivery was quick and items were packaged well.

Great product. Great service. White glove team obviously love their job and explained everything to me with contagious enthusiasm.

I’ve just bought a Large Green Egg and I’ve purchased a few accessories from the guys at BGE. From order to delivery it’s been great. My first three cooks have gone really well and I can’t wait for some better weather to try lots more recipes.
My son-in-law a a BGE and we’ve cooked our Christmas turkey on for the last four years - it’s been fantastic!!
Not that I have my own I’m looking to do so much more and I know that the guys at BGE will help me on the way. Thanks for all your help and your great service it really does make a big difference!

The BGE is a very different and interesting way of cooking lots of different foods. Flavours are excellent. Need to follow the start up instructions, but once you are familiar very straightforward.
Ordering from BGE for accessories quick and easy.

From ordering to delivery the service was excellent. Quick and satisfactory answers to my queries and a timely and friendly delivery service with the driver going "the extra few yards" to make my life much easier.