Bighouse Furniture Opiniones 

73
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Was sent the wrong panels. When I contacted the store they tried to tell me they were the correct panels with the wrong code on them. They were supposed to collect but still haven't and no one is resp... Ver más

Valorada con 5 estrellas sobre 5

I ordered a Chaise Longue @ £275 on line on Wednesday afternoon. The company offered me a 5% discount if I bought directly from them rather than through Amazon which is what I did. By Friday linchtime... Ver más

Valorada con 4 estrellas sobre 5

I recently brought a 58" TV and the glass cabinet was not big enough or strong enough to hold the TV on. I didn't want to hang the TV on the wall and brought a new TV holder as an alternative. The wei... Ver más

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ Excellent Service & Best Prices I had a fantastic experience with this furniture store. I placed my order one day and it was delivered the very next — incredibly fast and completely... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de mobiliario para salones
  4. Tienda de muebles para dormitorio
  5. Tienda de suministros de cocina

Escrito por la empresa

Big House Furniture London based furniture retail company specializing in the design, manufacture and installation of fitted furniture for your home. Big House Furniture research and brings new model, huge collection furniture for your home. We are the direct seller hence our prices are competitive. From the point of your product inquiry till delivery and your purchase satisfaction is our responsibility.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(73)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended!

I ordered a dining table and chairs, the service provided was faultless and couldn’t have been more pleased. It’s been tough with the lock down and the company has done amazingly well to make sure my order was delivered on time. Highly recommended!!!

24 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not sure about this company tbh.

Not sure about this company tbh.
Ordered a 2 day delivery from Amazon, day of delivery they cancelled. Phoned them and was greeted by a rude 'Hello' She didn't say who she was or who they were, so i had to ask if she was from BHF. At that point the conversation was like pulling teeth. If i re ordered i would be given a discount, of which i wasn't it and it turned out more expensive than through Amazon! I did get my bed quickly though, but i would not trust this company or use them again, seemed shifty to me tbh.

16 de junio de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordering a New Bed and the fun Delivery

Ordered a new bed for the property I was moving into on Saturday morning, I was not contacted by phone to arrange delivery as It said during the order process instead I had to ring them. I was greeted with "Hello" and nothing else no company name no actual person name nothing just "Hello". I gave my details and asked about arranging delivery to which the response was "Which company are you calling from"..... Ummm I ordered it off Amazon... this is customer service right .....? Once we got past that little hurdle and he finally had my order details I asked if the bed could be delivered Saturday or Monday as I was not moving into the property until Saturday morning and there would be nobody there till then. "Oh yes, that's no problem I will get it delivered Monday for you" perfect thank you. I awoke Friday morning fresh and ready for the day until I look at my phone and see a text from the delivery company saying "your package will be delivered today". I then spend the next four hours of my life trying to get in contact with someone at the delivery company to rearrange and discuss the delivery options to a property I am not yet occupying. Turns out the delivery company left the parcel outside the house with a note saying "left is a safe place by back door" right above note on the parcel that says "do not leave in safe place MUST BE SIGNED"
So I rang Bighouse Furniture to complain and the phone is picked up and I hear. "Hello". Now I will give them 2 stars because they got it out in a speedy time which I can imagine for someone who actually lives in the property they are delivering it to would be very happy.

13 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely appalled with the service I…

Absolutely appalled with the service I have received, I ordered and paid for my item on 01.05.19 with a delivery service in two days, I still haven't received my item and the email replies I am receiving are just rude and unhelpful!!!! Do not use this company they just take your money and then dont deliver the product and blame you for it.

30 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

If they had 0 stars, I have give it.

If they had 0 stars, I would give it 0 rating.

I received my shoe cabinet today, 5 days late because the seller took its time to arrange the package. Well it arrived today, damaged, the door broken in half.. how wonderful. This was the first time I have ever ordered from here and it will not happen again.

26 de enero de 2018
Opinión espontánea
Logotipo de Bighouse Furniture

Respuesta de Bighouse Furniture

Hi
I'm very surprised and shocked to read your review, where we never sold any shoe cabinet, could you please post your feedback at right place?

Thank you.

with best regards

Bighousefurniture

Valorada con 5 estrellas sobre 5

well worth the wait

This chair was out of stock, but we still wanted it, they explained it could be months before it arrived. they advised us every step of the way, from manufacture, to loading on container, estimated date of arrival in UK, date of arrival in UK, date into there storage depot, dispatch from storage depot and estimated delivery to our home, plus tracking advice PERFECT.
Thank you for looking after us so much.

28 de junio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

DINING CHAIRS

Good service, delivered quickly. Fault on one of chair bases which was replaced very quickly. Totally satisfied with purchase and would definitely use Bighouse Furniture again and recommend them.

17 de junio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Good product at a good price with an outstanding delivery service.

I ordered a Chaise Longue @ £275 on line on Wednesday afternoon. The company offered me a 5% discount if I bought directly from them rather than through Amazon which is what I did. By Friday linchtime the product had arrived and 30 minutes later I had assembled it and it was in use in our sunny front porch: outstanding service!

16 de mayo de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged.

I bought a wardrobe less than a month the back caved in the material used was a poor quality.

22 de abril de 2016
Opinión espontánea
Logotipo de Bighouse Furniture

Respuesta de Bighouse Furniture

Hi
We are sorry to know about the issue, wondering if you had complaint regarding and what was the outcome if you did, could you please tell us more as I am not being able to track your order with your name "Mercy Bonsu" right now.

We are always looking for customers satisfaction and working hard to meet customers expectations.

We appreciate your effort to leave a positive feedback here and would be much fruitful if you were able to contact Bighouse Furniture customer service to resolve your issue.

Thank you

with best regards.

Valorada con 4 estrellas sobre 5

Sensibly priced good furniture 😀

Bought a chaise longe due to a medical condition. I didn't want anything expensive as I didn't intend keeping it when I had recovered. It arrived in 24hrs!!!! It's been marvellous,wearing well and I'm definitely keeping it!

22 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Verg good furniture ordered a 5 door wadrobe the came and fitted it saved me the hassle good price aswel. I recommend big house furniture😊

21 de abril de 2016
Opinión espontánea

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