My shared hosting server went down during a critical testing period. It was a pcount issue that exceeded the shared hosting limit of 25. After only two AI chat steps, Mukund from the customer support... Ver más
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Consulta las opiniones de los clientes
BigRock provides excellent prices for the products. Our account manager Huzefa, has helpes alot in getting the products and always informs us in time if there are any renewal. Working with him helps... Ver más
I love the service of big rock support team always when ever i face any problem they help me asap and their support system is so good in term of knowledge they solve the problem immidiately. Thanks S... Ver más
customer service is good but their systems are slow, i asked for refund they said it would take 10-12 days, in 2026? 10-12 days? that sounds like a lot, their systems and everything feels very 2000s a... Ver más
Información sobre la empresa
Escrito por la empresa
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Información de contacto
Old Nagardas Road, 400047, Mumbai, Estados Unidos
- www.bigrock.in
4,5
Excelente
534 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
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Respuesta de BigRock
Hi Dhawal,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I had a great experience with Siddesh…
I had a great experience with Siddesh from the BigRock support team. He was very patient, knowledgeable, and resolved my issue efficiently. He explained everything clearly and made sure the problem was completely fixed before ending the conversation.
His professionalism, prompt response, and dedication to helping customers are truly appreciated. Thank you, Siddesh, for your excellent support. Keep up the great work!
6 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Rupali ,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Issue solved immediately by Ashwita
6 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Prince,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Good service
6 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Sri Krishna,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I’ve had a good experience with…
I’ve had a good experience with BigRock. Their services are reliable, the platform is easy to use, and the support team is helpful and responsive. A good choice for domain registration and web hosting. CustomerID 34744954 Vignesh
6 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Ashish,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Excellent Service provided with…
Excellent Service provided with positivity
6 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Akshay,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Respuesta de BigRock
Hi Chanakya,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Quick Fix During a Critical Testing Period
My shared hosting server went down during a critical testing period. It was a pcount issue that exceeded the shared hosting limit of 25. After only two AI chat steps, Mukund from the customer support team took over, quickly identified the problem, and got my test sites back online. Great support and a very fast resolution. I'm absolutely delighted with the service.
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Rahul,
Thank you so much for taking the time to share your wonderful feedback.
We're delighted to hear about your positive experience with Mukund. It's great to know that during such a critical testing period, he was able to quickly identify the issue, explain the cause, and restore your test sites promptly.
We understand how important it is to have your hosting services available when you need them most, and we're pleased that Mukund's prompt assistance and efficient resolution gave you a positive experience.
Should you need further assistance or have any questions in the future, please don't hesitate to contact us. We are always here to help.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Mr Mukund N
Mr. Mukund N is highly knowledgeable and experienced. Solve the issue within a minute..
thanks
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Mohit Gupta,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Shama thank you for ur support.
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Chirag,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Ashwitha did a wonderful job by…
Ashwitha did a wonderful job by providing all necessary steps
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Sushirh,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Respuesta de BigRock
Hi Naveen,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
friendly staff
khatib is very knowledgeable person helped us to solve our problem so quickly.
thank you
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Respuesta de BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Respuesta de BigRock
Hi Flysis,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Shama madam get good customer service.
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I am extremely happy with Nagabhushan…
I am extremely happy with Nagabhushan for all his assistance in activating my google account.
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Amit,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Aishwarya S is Superb
Aishwarya S is great , had lots of patience and knowledgeable , I wish her all the best
4 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Ravi,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I would like to sincerely thank Ms Harshita.
I would like to sincerely thank Ms. Harshita for her excellent support in identifying and removing phishing-related files from our cPanel. She handled the issue professionally, responded promptly, and ensured that the malicious files were detected and deleted efficiently. Her expertise and clear communication made the resolution process smooth and reassuring.
Overall, I am very satisfied with Ms. Harshita's support and appreciate her professionalism and technical expertise. Thank you for the excellent service.
5 de agosto de 2026
Opinión espontánea
Respuesta de BigRock
Hi Bhagavathy,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Respuesta de BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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