I highly recommend Big Sandy in Lancaster Ohio. They have a great selection of furniture and appliances to choose from and exceptional service. Cory was super helpful and patient with us picking out... Ver más
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Consulta las opiniones de los clientes
The buying process was flawless as we worked with a very knowledgeable employee, Cory, who explained things very well. We did encounter a delivery problem, but the store manager was quick to resolve... Ver más
I made an online purchase and cancelled it the following morning. It has been greater than 2 weeks and they still haven't refunded my money. I have been to the store twice and called corporate offic... Ver más
I was extremely impressed and pleased that I knew exactly where the delivery truck was throughout the morning. With my appointed delivery number I knew approximately when my delivery would take place... Ver más
Información sobre la empresa
- Tienda de muebles
- Colchonería
- Tienda de electrodomésticos
- Tienda de mobiliario para salones
- Tienda de refrigeradores
Escrito por la empresa
Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value. Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget. For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades. What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life. At Big Sandy Superstore, better living is always within reach.
Información de contacto
3,7
Medio
628 opiniones
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I still have not received my mattress…
I still have not received my mattress and ordered it on the 12th ...
12 de agosto de 2026
They said they would keep me updated on…
They said they would keep me updated on my special order purchase and I have not heard from them since I ordered my furniture and I feel that this review is not a fare review because I haven't received my furniture yet, when I receive my furniture I would like to give my honest review.
5 de agosto de 2026
I received the chair with a small hole…
I received the chair with a small hole in seat then was given the run around and delivery drivers need to do better not drop furniture from truck or smell like a pot factory or like the just lit one up before walking in
4 de agosto de 2026
All of the staff were very helpful and…
All of the staff were very helpful and friendly. Delivery team was great and you do a great job on communication for delivery.
2 de agosto de 2026
Delivery guys were quick ,efficient
Delivery guys were quick ,efficient, polite and very knowledgeable. Impressive!
2 de agosto de 2026
Really enjoyed our salesman
Really enjoyed our salesman, Stephen, he listened when we said we knew what we wanted and didn't push! Our washer came in before we were expecting it. Only downfall was I texted to check on the order and found out it was in and waiting for us to pick up. I was not notified like I was told I would be. Nothing to serious, just a minor annoyance.
9 de agosto de 2026
Delivery was as expected
Delivery was as expected. On time and friendly and efficient installers.
2 de agosto de 2026
No communication
No communication
Been 2 weeks still don’t know where order is. No tracking number
31 de julio de 2026
I had trouble paying for my purchase…
I had trouble paying for my purchase online and after it was finally processed they didn't order my products. I had to call to get it straightened out. Not satisfied at all.
7 de agosto de 2026
The young men that delivered the…
The young men that delivered the refrigerator were great. They had to take the doors off and then put it back together. They were very nice and funny
The only pain was the Bot that sent us a link so we could watch where the delivery people were - it wasn’t working. If you got rid of the Bot and had a real person it would have been the best
30 de julio de 2026
Products good, value priced, warranties, delivery and installation not so much
I thought the purchasing process was fine, except that I purchased the warranties and premium installation packages only to find out that to change the dryer door opening Big Sandy said it would be ANOTHER service call and a $99.99 fee! They said I should have asked about the door direction at the time I ordered the appliances. Do better Big Sandy.
30 de julio de 2026
Walked in knowing what I wanted
Walked in knowing what I wanted. Greg helped me decide exactly and got me setup and ready to go in no time. Fast, friendly and helpful.
6 de agosto de 2026
Good selection & Quick pick up
Big Sandy had a good selection to choose from in thier showroom. It only took a couple of days to get the item in stock to a local store that I could make a pick up.
25 de julio de 2026
Ordering was easy and reliable
Ordering was easy and reliable, quick delivery options, delivery went smooth, guys were polite respectful of property
25 de julio de 2026
They left our new furniture dirty and…
They left our new furniture dirty and discussing and not happy and might not ever shop there again
29 de julio de 2026
The sales representative Wayne was very…
The sales representative Wayne was very pleasant and helped me what I wanted in my new washer. No complaints. Very happy with my purchase.
22 de julio de 2026
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