Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Ver más
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Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Ver más
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It's not cheap and it's a long drive from us but this place is bloomin brilliant. Even in a sold out day in August, the trails never felt too busy, and I really love the huge variety of trails to choo... Ver más
Me and my best friend went for a ride at BikePark Wales today, and we had an amazing time! Five stars 💯 for the trailer uplift service — it made getting to all the trails we wanted to ride q... Ver más
Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Ver más
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The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Reino Unido
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Great place and really friendly staff. We took the uplift service and it was brilliant

Respuesta de BikePark Wales
Nice guys and girls. Tracks are well maintained and a lot of choice

Respuesta de BikePark Wales
The experience was amazing . We had hired bikes and all equipment . The staff were super helpful friendly and welcoming . My sons own bike had a puncture and the guys fixed it in ten minutes despite being busy with lots of things . The uplift service was excellent. The trails were fantastic and well maintained . We will definitely come back

Respuesta de BikePark Wales
Exciting trails in excellent condition! Our first trip to BPW yesterday in a group of 5. It was hands down the best EMTB experience we have had yet. One of us hired an EMTB and was met with great staff who set the suspension up perfectly. The bike was a new Trek Rail 9.8 with Maven brakes and Zeb fork! Couldn't believe it! We hit the Kermit first which was excellent and then progressed through 5 or 6 blue trails. Unbelievable fun. We did the pedal pass and really enjoyed the EMTB steep climb (well most of us did anyways). We cannot wait to come back.

Respuesta de BikePark Wales
Perfect day, dry dusty trails to keep us focused. Not a cloud in the sky and our group of seven were able to stay together. Due to the excellent uplift, we barely waited at all if we didn't all get the same bus.
Plenty of great food and friendly staff in the cafe. Super areas in and out of the glorious sunshine for relaxing. All in all a super day out. What's not to like? A++

Respuesta de BikePark Wales
We had a morning coaching with Griff, one coach to 2 of us. He tailored the coaching so both of us really got maximum benefit from the session. Really knowledgeable and nice chap so it was good fun as well as helping us really develop.
Then we spent the afternoon putting his coaching tips into practice, having a blast on the really nicely maintained trails (despite the dry dusty conditions!). All in all a great day.

Respuesta de BikePark Wales
Amazing. Well organised uplift. Trails fantastic. I like that they limit numbers so we were only waiting 5 or 10 mins max for lift in peak holiday time. So many trails that they never felt crowded. Cafe food was excellent. Highly recommend

Respuesta de BikePark Wales
Superb day out, the trails are fantastic, thrrws absolutely loads of them and the uplift service is excellent.
Everything else on site is top notch other than the burgers. Loads of lumps of gristle. At £15 a pop they could be using much better meat than that.
One of our group needed a bit of first aid after an off and again the staff were fantastic.
Must easily be the biggest trail centre in the UK there's something for absolutely everyone. Just watch the trail gradings because some of the reds are pretty tough compared to reds at other centres - gap jumps etc. Feels.more like how they grade the trails in the Alps so dont get too confident and overcook it.

Respuesta de BikePark Wales
Amazing facilities, great food in the cafe and best of all a huge range of trails suitable for all skill levels.

Respuesta de BikePark Wales
Absolutely mint 🤘 both of us smashed 10 runs and weather was perfect. Cues ran very fast and all staff very helpful and kind. Shops, food, rest areas were all 10/10

Respuesta de BikePark Wales
Fantastic time as always 👌would be great if you had plots for over night stays in a camper van that would perfect 🤩 👊👊

Respuesta de BikePark Wales
We arrived at the park just after 9 and signed on to head to the runs. Unfortunately, before we could start, my son’s derailleur broke through the wheel and snapped a spoke.
I took the wheel to the bike shop there just after 10 (which was empty) They offered to replace the spoke, but they didn’t have the derailleur I needed. So I drove into Cardiff and managed to get one.
I managed to find one and get the derailleur fitted. I then returned to the shop to collect the wheel just after 1, but they hadn’t even started working on it. I was told I’d have to wait another 45 minutes as they were busy.
This really poor service meant I wasted £60 on a lift pass.
Unless you’re a regular or have one of there bikes I think the service you get from that shop will be poor.
Thanks very much, Bike Park Wales. It made our 200-mile drive and first visit really worthwhile.
REPLYING to Bike park Wales response from 9/8/27 @ 4pm
What your shop staff have told you is absolute lies. I told them I would go out and get a part while they fitted the spoke, I wouldn’t have done an hour and a half trip to get the parts if I thought they weren’t going to do the job. Plus the bike shop I went to would have done the spoke for a fraction of the price while I waited had I known When came back at gone one o clock and questioned the guy at the counter his response was they hadn’t had a chance as they’d been flat out (not what you’ve said at all), at that point I pointed out the shop was empty when I dropped the wheel in.
Maybe check your records and see when they really did get busy.
Good to know your shop staff lie as well as prioritise regulars and hire bike.
I will now be placing an official complaint based on your service and reply.

Respuesta de BikePark Wales
An absolute incredible park, every type of trail for all levels of rider, considering the weather and amount of traffic on the trails they are in great shape.
Although a small fortune was spent on food and drink, the food was excellent and I’d say well worth the money, staff were great too.
My only small gripe would be the hydration situation, you can get tiny cans of pops which don’t hydrate, tons of types that gives you wings, again doesn’t hydrate, they do have tiny cans of spring and sparkling water, on a 25-27 degree day I’d liked to have been able to buy litres of water to hydrate, not a small fortune for a tiny can, seems like lost revenue to.

Respuesta de BikePark Wales
Rode both on a Monday and Thursday this visit (school holidays) and was disappointed that we had to keep waiting for an uplift bus to arrive. Not previously experienced this, always been buses available. Clearly weren’t enough being used and meant only able to get about 6 runs in compared to usual 10.
Need to build bigger berms on the trails, especially the blue trails.
The staff are great, friendly, helpful. Food is good. My son was chuffed to be able to complete and tick off Vanta.

Respuesta de BikePark Wales
Not our first visit, certainly not our last. Had a brilliant couple of days at BPW cant really fault any of it.

Respuesta de BikePark Wales
Great bike park. Been many times but still really enjoy it. Uplift staff are super helpful in getting the bikes onto the uplift. One of our party had an off and needed medical treatment and the medic there was fantastic. Highly recommend it. Trails are great and so are the staff.

Respuesta de BikePark Wales
Just perfect , well organised, staff really warm , friendly and helpful . Will definitely come again . Weather was super hot also .

Respuesta de BikePark Wales
First visit here with my son and what an amazing place this is. Check in was quick and easy and also hired full face helmets and body armour for me (as I'm 56 and nowhere near as competent as my son), this was all good quality fox gear. Food was good, all staff very friendly and helpful. As it was our first time, and my bike confidence wasn't great, we did kermit first, as recommended, before progressing to do most of the blues. Uplift was very efficient. All the runs are amazing and my confidence increased as the day went on. We were both knackered by the end of the day but have already booked to return next week to finish the blues and maybe have a go at some reds. Great day 👍

Respuesta de BikePark Wales
We hired bikes from BPW, the guys who set us up & we dropped back to was great, the E-bike I was given was also easy to ride & boost worked well!
We rode up to the top the first time, there were a few challenging parts for a not so confident rider, so we got the shuttle the next time which made all the difference! I only stuck to the Kermit trail as a beginner & it was wonderful, there were freshly graded tracks part way through which were bliss to ride & the scenery riding through the trees was spectacular, definitely worth it & made a great day for some Aussie visitors!

Respuesta de BikePark Wales
Great amount of trails for different levels and styles, flow or technical. Nice athmosphere, friendly service, good food. A beginners skills area without uplift would be a surplus.
Best bikepark we've done so far!

Respuesta de BikePark Wales
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