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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Ver más

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Valorada con 5 estrellas sobre 5

Me and my best friend went for a ride at BikePark Wales today, and we had an amazing time! Five stars 💯 for the trailer uplift service — it made getting to all the trails we wanted to ride q... Ver más

Valorada con 3 estrellas sobre 5

Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Ver más

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Información sobre la empresa

  1. Centro de deportes de aventura
  2. Servicio de alquiler de bicicletas
  3. Tienda de reparación de bicicletas
  4. Tienda de bicicletas
  5. Café
  6. Atracción turística

Escrito por la empresa

The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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1487 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

loved the place,but i think the only…

loved the place,but i think the only downside is the lack of toliets

27 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi Marty 👊
Thanks for the review, we're really pleased you loved the place 🙌

We appreciate the feedback on the toilets. It's on our future developments list.

Hope to see you back on the hill soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

There’s lots of hype and it’s deserved

There’s lots of hype and it’s deserved. Easy friendly check in, uplift guys were brilliant and the techs in the workshop. We will be coming back

27 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

John-Paul, that's brilliant to hear 🙌
BPW definitely gets talked about a lot, so it's always nice when visitors feel it lives up to the reputation 👊😎

Great to hear the uplift team, workshop crew and check-in team all helped make for a great day.

We'll see you back soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Excellent as ever

Excellent as ever - this time staying at Travel Lodge 5 mins away - bowling complex and Nando’s what else does an exhausted teenager son need ! BPW service was great - everyone so helpful especially the uplift team . Best day out in Wales

27 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Eamon, sounds like you've nailed the perfect BPW family weekend 😅🙌

A great day riding followed by bowling, Nando's and an exhausted teenager sounds like a successful trip all round 👊

Thanks for the shout-out to the uplift crew and team. "Best day out in Wales" is a huge compliment!
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

First time visiting

First time visiting, had a blast, staff helped with bike everytime on uplift, friendly and helpful. Had really great day.

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Sue, we're stoked you had a blast on your first visit 🙌
The uplift crews are always happy to help with loading bikes, especially when riders are new to the process 👊

Thanks for the lovely review and hopefully we'll see you back for another great day soon.
The BPW Team 🤘

Valorada con 3 estrellas sobre 5

Great evening trails - sort the scran out

Trails were great fun and maintained well.
The canteen was a letdown again. The last time i did an evening ride, last year, we finished up on the uplift only to come down and find the canteen had stopped serving food.
This time (friday 24th July) advertised as a 'wings and beer night' - uplift finishes at 8pm. At 7:55pm there are no wings left, only pizza which was just OK. You cant adevertise a wings night and be sold out before the uplift even finishes.

24 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi Tom, thanks for the feedback 👊
We're really pleased you enjoyed the trails and trail conditions.
We're sorry to hear the catering didn't quite hit the mark on Friday evening.

You're absolutely right that it's disappointing to arrive at the end of a Wings & Beer session and find the wings have sold out. While we'd much rather sell out than have food go to waste, we appreciate that doesn't make it any less frustrating when you've been looking forward to them.

We'll pass the feedback on to the café team as they continue refining the evening sessions 👍
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Great park

Great park, we always have a great day.

26 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Thanks 🙌
We're delighted to hear BPW continues to deliver a great day every time you visit 👊😎

Hopefully we'll see you back for many more!
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

As always a great time

As always a great time, great trails, loved some of the new lines.

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Cheers Andrew 🙌
It's always great to hear returning riders enjoying the new additions to the trail network 👊

Glad the new lines hit the mark and we'll keep working on finding ways to give you reasons to come back 😎
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

It’s very well organised to get you on…

It’s very well organised to get you on the hill quickly, trails are incredible

26 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Thanks Ross 🙌
Getting riders on the hill quickly so they can spend more time riding is exactly what we're aiming for 👊

Great to hear the trails delivered too. See you back up here soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Great bike park

Great bike park , staff all very friendly, uplift very efficient,trails are fantastic 🤙

26 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Cheers 🙌
Friendly team, efficient uplift and fantastic trails... that's exactly what we like to hear 👊😎

Thanks for the support and we'll see you again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Brilliant trails

Brilliant trails, great helpful staff when my son had a crash and the cafe was super too!

26 de julio de 2026
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Respuesta de BikePark Wales

Melissa, thanks for the review 🙌
We're sorry to hear your son had a crash, but we're really pleased the team were able to help when you needed them 👊

It's great to hear the trails and café both hit the mark too. We hope your son recovered quickly and we'll see you all back soon.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

I gave 4/5 stars leaving the 1 off due…

I gave 4/5 stars leaving the 1 off due to the price of uplift tickets raising again. When I first started coming it was £35 for the day and it’s now £60 for a Saturday £58 Sunday. For this money I’d expect all trails to be running and to be fully maintained but they’re not. Now I was very pleased to see some freshened up parts of my favourite trails today but there is still a very large portions which needs love. Overheads or not please spend the money on the trails more.

26 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi Shane, thanks for the honest feedback 👊

We completely understand that price increases are never popular. Since those early days, we've significantly expanded the trail network, increased the uplift fleet, invested heavily in facilities, staffing, maintenance and trail development, and we're continuing to build and improve year-round.

We're pleased you noticed some of the recent trail work, and rest assured our trail crew are constantly prioritising maintenance and improvements across the network 👍

Thanks for your continued support, it genuinely helps us keep investing back into the riding experience.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

All very seamless great day

All very seamless check-in easy, bike hire and pickup process super slick, bike park very busy but not noticeable in the uplift times very slick there also managed enough uplifts for me.

Staff I meet all great and helpful in all sections.

No parking issues.

The reason for missing star was the Handle bar grips were very hard/worn on the hired bike, maybe nit picking here but my hands were in bits at the end of the day, I should had have asked them to be changed so perhaps my fault.

Thank you for a great Day

24 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi Tony 🙌
Thanks for the great review. We're delighted to hear everything ran smoothly from check-in through to bike hire and uplift 👊

Sorry to hear the grips weren't ideal for you. If you ever find something isn't quite right on a hire bike, please let the team know, we're always happy to help where we can 👍

Hope the hands have recovered and we'll see you back soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Had a great time

Had a great time, the staff were great and very helpful

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Thanks Alex 🙌
We're really pleased you had a great time and that the team looked after you throughout the day 👊

Hopefully we'll be welcoming you back for more laps in the near future.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

Love the trails, sing the tails!

everyone loves to bleat about the lifts, but after the first 2-3 runs in the morning the riders spread out over the hill and the queues reduce.

Q. Could riders have other drink options at end of day? Something “not beer” and not fizzy that helps physical recovery like: milkshakes? (even just if they are in the fridge) help me makes the most of a second day on the hill. If you can get the fridge restocked earlier in the day that would help. Cheers guys!

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Adam, love this 😅🙌
You're absolutely right that once the first few runs are done, riders spread out across the mountain and things usually settle down nicely 👊

Great suggestion on recovery drinks too. We'll pass it on to the café team, after a big day riding, something other than beer or fizzy drinks definitely has its appeal 👍

Thanks for the feedback and we'll see you soon,
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Great day out with the lads

Great day out with the lads trails for every level. Great food, great up lift and great beer. Overall a great day out wish it was nearer me.

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Jonathan, sounds like a cracking day out with the lads 🙌

Great trails, good food, cold beer and plenty of uplift laps is a pretty hard combination to beat 👊😎

If only we could move the mountain a little closer to everyone! 😅

Thanks for the review and see you again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

An absolutely jaw dropping experience…

An absolutely jaw dropping experience me and my son went and boy was it amazing! So many trails and so many different lines you can take.

I recommend trails like A470 and AC/DC which you can go to straight after the uplift - highly recommend, worth the price

Bike park wales, you’ve done an amazing job well done and I will continue to come as often as possible

24 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Fyfe, what a review 🙌
A470 and AC/DC are absolute classics for a reason 👊😎

We're thrilled that both you and your son had such an incredible experience and found so much variety across the trail network.

Thanks for the kind words and we look forward to seeing you back on the mountain again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Brilliant. Again.

On my eleventy billionth visit I was possibly thinking it can’t possibly be as good as last time but no. As usual it has got better. New trails are good, old ones given a bit of TLC and all the staff still friendly and helpful. The sun shone, and most of the vans even had air conditioning (!) Golden times in the valleys…

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Philip, "eleventy billionth visit" might be our favourite visit count yet 😂🙌

It's brilliant to hear that even after so many trips you're still finding improvements, fresh trails and reasons to keep coming back 👊

And yes, the air-conditioned vans have certainly been earning their keep recently 😅☀️

See you again soon.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

Top place to ride a variety of trails.

Top place to ride a variety of trail.
Uplift service top notch too.
Food and beverages tasty and appreciated.

Keep up the great work and building and making new trails.

Also maintaining the them as well.

Another group of happy riders.

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

John, thanks for the fantastic review 🙌
It's great to hear the uplift, food, trails and facilities all delivered for your group 👊

The trail crew work incredibly hard both maintaining existing favourites and building new experiences, so they'll love reading this.

We're delighted another group of happy riders left with smiles on their faces.
The BPW Team 🤘

Valorada con 5 estrellas sobre 5

The team are all friendly and helpful

The team are all friendly and helpful. The tracks are varied and challenging for all. We found that the cafe and shop were very reasonably priced and the whole experience is pitched just right. We will be back!

25 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Alexander, thanks for the awesome review 🙌
It's great to hear you found the whole experience hit the mark, from the trails and team through to the café and shop 👊

We work hard to create an experience that's welcoming, enjoyable and good value for riders of all abilities, so it's brilliant to hear that came across.

Looking forward to seeing you back on the hill soon.
The BPW Team 🤘

Valorada con 4 estrellas sobre 5

Trails great

Trails great. Cafe great.

Appears to be no planning of when the vans go up and down. Either all the trucks waiting to be filled and zero sense of urgency to fill them or none. I appreciate the rate riders will descend is random and difficult to plan for but I’ve been more than 10 times to BPW and this is always the case. The drivers arrive at the collection point. Have a chat. Fill their water bottle. Slow down another driver who’s ready to leave with a chat. Then when they are good and ready starts the thinking about loading up the next lot of bikes. I really don’t understand. It’s just repeat of the thing they did before.

It cannot be to control the flow of bikes on the trails because more often than not you arrive at the top with 4 other vans. Shambles.

Great setup runined by poor organisation.

24 de julio de 2026
Opinión espontánea
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Respuesta de BikePark Wales

Hi Rik, thanks for taking the time to leave detailed feedback.
We're pleased you enjoyed the trails and café, but we're sorry to hear the uplift operation left you feeling frustrated.

Believe it or not, the flow of our uplift fleet is very carefully planned and managed throughout the day. While we appreciate that it may not always look that way from the queue, there is a lot going on behind the scenes to balance rider demand, vehicle movements, loading procedures and safety.

You mentioned drivers stopping for a drink or chatting with colleagues. Our drivers spend all day on the hill, often in challenging weather conditions, and especially during the recent heatwave they're absolutely entitled to grab water and look after themselves. The conditions have been tough for everyone working outdoors, and rider and staff welfare has to remain a priority 👍

During particularly warm and dry periods, we also intentionally space vehicle departures. The uplift roads generate a significant amount of dust, and allowing some separation between vehicles helps improve driver visibility and reduces the amount of dust being breathed in by both drivers and riders. It's an important safety measure for everyone on the mountain.

Whilst we appreciate the wait may not always feel ideal from a rider's perspective, it's certainly not a case of poor organisation or a "shambles", it's about operating a busy uplift service safely while looking after both customers and staff.

Thanks again for the feedback and we're glad you still enjoyed the trails and café.
The BPW Team.

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