Billy Bilsland Cycles Opiniones 

170
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booked my emtb in for the "resurrection" service. The guys worked wonders replacing several key parts including chain, brake rotors, pads, cranks and cassette. Collected the bike on Saturday morning a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Many thanks to Neil, Liam & all the staff who work tirelessly to keep folk on their bikes during these difficult times. Service is of the highest standards & job well done. Whether you're looking to b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for a very specific Frog junior bike for my grandson's Christmas but was struggling to find one on the usual major cycle websites. My son who lives near the store in Glasgow's east end r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de reparación de bicicletas

Escrito por la empresa

We are a family owned, independent bike shop with a proud Glasgow heritage. Opened in the Saltmarket in 1980 by decorated Scottish Olympic cyclist Billy Bilsland, the shop is now owned and run by his son Neil, backed up by a team of 15 passionate cyclists across many disciplines. We are experts in all kinds of bicycles; road, mountain, gravel, e-bikes and kids bikes. Our busy workshop deals with all kinds of bicycle repairs and servicing and we have a dedicated bike fit studio. More than a bricks-and-mortar store, we now have a thriving website delivering bikes and accessories to every corner of the British Isles.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Found me the perfect bike. Staff so helpful replying to emails and explaining to my son how his new bike works gears etc.
excellent experience this will now be my go to bike shop

24 de diciembre de 2024
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Respuesta de Billy Bilsland Cycles

Thanks Pamela

Valorada con 5 estrellas sobre 5

Great staff

Great staff, great shop

24 de diciembre de 2024
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Respuesta de Billy Bilsland Cycles

Thanks Ross!

Valorada con 4 estrellas sobre 5

Almost perfect

Almost perfect. One minor hiccup with delivery but it was rectified pretty quickly. Overall recommended.

28 de agosto de 2024
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Respuesta de Billy Bilsland Cycles

Apologies for the blip Andy, and we appreciate the positive review.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, informative staff in the shop and website easy to use to add on a gift card

25 de julio de 2024
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Respuesta de Billy Bilsland Cycles

Thanks Joyce

Valorada con 5 estrellas sobre 5

So helpful and expert

The folk at this well established place couldn't have been more helpful and expert. It's no wonder they've remained such a fixture for sor so long. Thanks, I'll be back again.

3 de julio de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks Colin

Valorada con 5 estrellas sobre 5

Excellent experience - great shop

As a long time cyclist in the Glasgow area, I can't believe I had not used Billy Bilsland Cycles before now. I purchased a new bike from them yesterday and the whole experience was excellent. Within 10 mins of entering the shop I was advised and sized up for my bike of choice (Pinarello) before being offered a test ride at the park across the road. "Just take it for a spin for 15 mins", I was told. This level of trust sets the whole tone for the customer service experience and I knew I was in good hands. As it turns out, I didn't need 15 mins. It only took 5 mins to realise that me and this piece of carbon fibre, Italian loveliness were meant to be.
Although the bike was off the display and already in immaculate order, it was given a further PDI and prepared for me to pick up a couple of hours later. I was expertly guided through the process of how to look after my bike and invited to return it for its first check up in a few weeks time. I was also made aware of the various after sales benefits of being a BB customer.
The best way to sum up the experience? These guys relieved me of a significant amount of money (willingly, of course 😀) and I still left the shop with a huge smile on my face. Superb experience.

26 de junio de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks for the comprehensive review David! Hope you're enjoying the X3 :)

Valorada con 5 estrellas sobre 5

Bravo Billy Bilsland!

Brilliant service from these guys! Brought my bike in for a few things needing done, agreed I would pick up same time next day. Literally, 2 hours later I had a text from Ryan telling me bike was ready! Bike now goes like a dream, & wouldn't hesitate going back in future. Cheers guys!

12 de junio de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks John

Valorada con 5 estrellas sobre 5

Best bike shop by far!

It is always a pleasure to deal with Billy Bilsland Cycles. Neil and his staff are all friendly, knowledgable, give good advice and you can trust them not to oversell. They let me try the gravel bike I thought I wanted but then suggested that I try a different bike. Not only was it better suited to my needs but it was cheaper too and I'm delighted with it.
I get all my bikes serviced here and now wouldn't go anywhere else. I can recommend them for bike fitting too. My wife suffered chronic knee pain while cycling but after a bike fit from Barry she's cured!

11 de junio de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks Colin! And thats great to hear that Barry has worked his magic on your wife's knee. We love nothing more than helping people get pedalling.

Valorada con 5 estrellas sobre 5

How a bike shop should be.

I have lost count of the number of bikes I have bought both from LBS and online direct sales. These guys top the lot. I was wanting a custom build and there were numerous changes to the spec along the way but nothing was too much trouble or an issue. Every staff member I dealt with were very warm, friendly and professional. They know their stuff.
I am extremely impressed with my new Cervelo Soloist. Probably the happiest I have been with any bike purchase. . They really looked after me from the start to the finish of the journey and I will be recommending them to anyone looking for a new bike or any other bike related service.

6 de mayo de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks for the stellar review Ian and glad you're enjoying the Soloist - what a bike!

Valorada con 5 estrellas sobre 5

Excellent service when purchasing a new…

Excellent service when purchasing a new bike. Wife was able to try 3 bikes out with no pressure on her to make a decision. Further, she had a mini bike fit to ensure she was comfy

21 de abril de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks Craig

Valorada con 5 estrellas sobre 5

Giant TCR

I phoned . About my bike seat being too high and they told me to bring the bike in on Saturday 13 4 24 and the helpful staff told me that the seat was ok for my height and it was the handle bars that needs adjusting the bike is fine now and will be back in the future great service TNolan

13 de abril de 2024
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thanks Thomas

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