Excellent company selling Excllent products. I will always purchase my vitamins from Bio Care. Customer care is second to none With help and advice only a phone call away. NO AI.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
La empresa ha respondido
Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... Ver más
La empresa ha respondido
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre BioCare
Escrito por la empresa
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Información de contacto
1 Hedera Road, B98 9EY, Birmingham, Reino Unido
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4,9
Excelente
7 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent company selling Excllent…
Excellent company selling Excllent products.
I will always purchase my vitamins from Bio Care.
Customer care is second to none
With help and advice only a phone call away.
NO AI.
28 de agosto de 2026
Returning Biocare Customer
I have found Biocare supplements to be high quality and well absorbed for my targeted health concerns.
30 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Used it before and made me feel better
Used it before and made me feel better. Then I was fine for quite a while until I thought I needed it again. It helped me sleep well, relax, no hot flushes even BO, and more stable mood. You can really feel that it’s doing good to your mind and body. Highly recommended!
26 de agosto de 2026
Respuesta de BioCare
Dear Janina
We’re really pleased to hear that you’ve had such a positive experience and that the product has been helpful for you. We truly appreciate your continued support and taking the time to leave such a detailed review.
Kind regards
BioCare Customer Care Team
Perfect :))
27 de agosto de 2026
Respuesta de BioCare
Dear Petya
We’re delighted to hear everything was perfect. We really appreciate your support.
Kind regards
BioCare Customer Care Team
It's a great product.
It's a great product.
Easy to swallow.
I was looking for vegan supplement and this ticks the box.
Came on time
27 de agosto de 2026
Respuesta de BioCare
Dear May,
Thank you for your wonderful feedback!
We’re so pleased that you’re happy with your purchase and that it has been a good fit for your needs. We really appreciate you choosing us and taking the time to share your experience.
Kind regards
BioCare Customer Care Team
Excellent service…
Excellent quality products that are always seamlessly and quickly delivered, without a hitch.
Thank you.
23 de julio de 2026
Respuesta de BioCare
Thank you for your wonderful 5-star review!
We’re thrilled to know you're happy with our products and had such a positive experience with us. Your continued support means a great deal to our team, and is greatly appreciated.
Thank you for your loyal custom.
Kind regards
BioCare Customer Care Team
Inaccurate and Overcharged postage
Small item order was delayed by 2 days due to extremely oversized parcel box being used instead of a padded envelope.
26 de agosto de 2026
Respuesta de BioCare
Dear Mandy
Thank you for your feedback. We’re sorry that your order took longer than expected to arrive.
We aim to deliver orders within 24 hours; however, this is not a guaranteed delivery service, and occasional delays can occur. On this occasion, your order was delivered within 48 hours and left in the designated safe place.
We’d also like to clarify that with all first orders, we include a consumer product catalogue as part of our standard customer service. The item was packaged in a larger parcel box rather than a padded envelope, but this did not contribute to the delivery delay.
We apologise for any inconvenience caused.
Kind regards
BioCare Customer Care Team
Extremely efficient company!
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
25 de agosto de 2026
Respuesta de BioCare
Dear Tricia
Thank you for your review.
We’re delighted to hear that you find Bio-Care efficient and that you’re happy with our supplements and prompt service. We always aim to make ordering as convenient as possible for our customers, so it’s wonderful to know we’re meeting your expectations.
Kind regards
BioCare Customer Care Team
Excellent products and people taking…
Excellent products and people taking the order and good packaging and delivery service
24 de agosto de 2026
Respuesta de BioCare
Dear Pamela
Thank you for your review.
We’re delighted to hear that you’re happy with our products, service, packaging and delivery.
We appreciate your continued support.
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear Munna
Thank you for your review.
We’re delighted to hear you’re happy with the product. We really appreciate your support.
Kind regards
BioCare Customer Care Team
My most recent order wasn’t delivered…
My most recent order wasn’t delivered but when I rang and reported it, a very helpful person re-ordered it for me and it was delivered successfully the following day.
24 de agosto de 2026
Respuesta de BioCare
Dear Mrs Terry,
Thank you for taking the time to leave such a lovely review. We’re sorry that your original order wasn’t delivered, but we’re pleased that our team was able to help resolve this quickly and arrange a replacement for you.
It’s great to hear that your replacement was delivered successfully the following day. We really appreciate your understanding and kind words about our service.
Kind regards,
BioCare Customer Care Team
Great products that are quickly…
Great products that are quickly dispatched and carefully packaged.
22 de agosto de 2026
Respuesta de BioCare
Dear Will
Thank you for your review.
We’re delighted to hear that you’re happy with our products, quick dispatch and careful packaging.
Thank you for your continued support.
Kind regards
BioCare Customer Care Team
Biocare products are superior in…
Biocare products are superior in everyway. I have used them for years.
6 de agosto de 2026
Respuesta de BioCare
Dear Catherine,
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve been using BioCare products for many years and continue to value their quality.
Your trust and loyalty are greatly appreciated, and we’re pleased to have you as a long-standing customer.
Kind regards
BioCare Customer Care Team
Very happy customer
Friendly helpful person taking the order on the phone. Order arrived promptly & was correct. Very happy customer
20 de agosto de 2026
Respuesta de BioCare
Dear Jayne,
Thank you for your lovely review!
We’re so pleased to hear that you received friendly and helpful service when placing your order, and that everything arrived promptly and correctly. I
It’s great to know you’re a very happy customer. Thank you for choosing us!
Kind regards
BioCare Customer Care Team
Excellent customer service
Excellent customer service. Fast efficient delivery. Expert advice. Trusted supplements without the unwanted additives. Highly recommended.
19 de agosto de 2026
Respuesta de BioCare
Dear Gilly,
Thank you so much for your fantastic review!
We’re happy to hear that you were pleased with our customer service, fast delivery and expert advice. It’s wonderful to know you value the quality of our supplements and our commitment to providing products without unwanted additives.
We really appreciate your recommendation and continued support!
Kind regards
BioCare Customer Care Team
I got different products then I…
I got different products then I ordered. I received Magnesium taurate while I ordered magnesium citrate+malate. Unfortunately I took it to another country and only then realised the mistake. That's why I didn't approach you about it.
20 de agosto de 2026
Respuesta de BioCare
Dear Sarit
Thank you for your review.
We’re sorry to hear about the confusion regarding your order. We have checked the details and can confirm that the product ordered was Magnesium Taurate, which is the product that was received. We understand that you were expecting Magnesium Citrate + Malate, however, the item supplied matches the product listed on the order.
You can return any unopened items to us within 30 days of your return to the UK.
Kind regards
BioCare Customer Care Team
Very good service and support on…
Very good service and support on product. Have used bio oil for years.
20 de agosto de 2026
Respuesta de BioCare
Dear Thomas,
Thank you for your lovely review!
We’re delighted to hear that you received very good service and support with your product. It’s wonderful to know you’ve been using the product for so many years — we truly appreciate your continued support and loyalty!
Kind regards
BioCare Customer Care Team
Helpful, with quick delivery
Helpful staff via the customer service line.
Quick delivery.
Would recommend.
19 de agosto de 2026
Respuesta de BioCare
Dear Laura,
Thank you so much for your kind review!
We’re delighted to hear that you found our customer service team helpful and that your order was delivered quickly.
We really appreciate your recommendation and thank you for your custom.
Kind regards
BioCare Customer Care Team
Great speedy delivery & straightforward…
Great speedy delivery & straightforward service thank you
19 de agosto de 2026
Respuesta de BioCare
Dear Sheila,
Thank you for your lovely review!
We’re delighted to hear you were happy with the speedy delivery and straightforward service. We really appreciate your support and look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.