Excellent company selling Excllent products. I will always purchase my vitamins from Bio Care. Customer care is second to none With help and advice only a phone call away. NO AI.
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Consulta las opiniones de los clientes
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
La empresa ha respondido
Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... Ver más
La empresa ha respondido
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... Ver más
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Información sobre la empresa
Sobre BioCare
Escrito por la empresa
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Información de contacto
1 Hedera Road, B98 9EY, Birmingham, Reino Unido
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4,9
Excelente
7 mil opiniones
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Great products and service.
6 de julio de 2026
Respuesta de BioCare
Dear Customer,
Thank you for your feedback.
We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.
Kind regards,
BioCare Customer Care Team
ALWAYS EXCELLENT RELIABLE products and…
ALWAYS EXCELLENT RELIABLE products and super fast delivery
15 de julio de 2026
Respuesta de BioCare
Dear customer,
Thank you so much for your fantastic review! We’re delighted to hear that you can always rely on our products and that you’re happy with our fast delivery. Your continued trust and support mean a great deal to us!
Kind regards
BioCare Customer Care Team
Respuesta de BioCare
Dear Bo,
Thank you for your review.
We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read that the delivery time is quick.
Kind regards,
BioCare Customer Care Team
Excellent customer adviser,very…
Excellent customer adviser,very friendly and knowledgeable,so helpful.
Next day delivery.
24 de julio de 2026
Respuesta de BioCare
Dear Rachel,
Thank you for your lovely feedback! We’re so pleased to hear that you found our customer adviser friendly, knowledgeable and helpful. We’re also delighted that your order arrived the next day. We really appreciate you taking the time to share your experience!
Kind regards
BioCare Customer Care Team
I have been buying BioCare supplements…
I have been buying BioCare supplements for many years and shall continue to buy them as they are superior to other brands.
24 de julio de 2026
Respuesta de BioCare
Dear Mary,
Thank you so much for your wonderful review and for choosing BioCare for so many years. We’re delighted to hear that you consider our supplements superior to other brands. Your continued trust and loyalty mean a great deal to us, and we look forward to supporting you for many more years to come!
Kind regards
BioCare Customer Care Team
Ease of communication to order the…
Ease of communication to order the product and without delay the product was delivered within 24hrs excellent service
22 de julio de 2026
Respuesta de BioCare
Dear Eifion
Thank your for your review.
We're so pleased to hear that ordering was easy and that your product was delivered within 24 hours. It's great to know you were happy with the service and we really appreciate you taking the time to share your experience.
Kind regards
BioCare Customer Care Team
Great product and brand
Great product and brand, it is really important for me to take supplements with high quality and I always reach out to BioCare!
7 de julio de 2026
Respuesta de BioCare
Dear Miss Aleksandra
Thank your for your review.
We're delighted to hear that you trust BioCare for your supplements and that our commitment to quality is so important to you.
We appreciate your continued support.
Kind regards
BioCare Customer Care Team
Prompt and efficient
22 de julio de 2026
Respuesta de BioCare
Dear David
Thank your for your review.
We're delighted to hear you found our service prompt and efficient. We really appreciate your support.
Kind regards
BioCare Customer Care Team
Fast delivery
Fast delivery, purchased Polyzyme, they are helping with my digestive issues
21 de julio de 2026
Respuesta de BioCare
Dear Ruth
Thank your for your review.
We're delighted to hear your order arrived quickly and that Polyzyme is helping with your digestive issues. We really appreciate you sharing your experience and hope you continue to see great results.
Kind regards
BioCare Customer Care Team
Excellent service and product
Excellent service and product as always. Very friendly staff and easy to contact them if needed
21 de julio de 2026
Respuesta de BioCare
Thank you for your review.
We're delighted to hear that you consistently receive excellent service and are happy with our products. Our team works hard to ensure every customer feels supported and can easily reach us when needed.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Quick and easy service
Quick and easy service. Highly recommend! Product is great!
21 de julio de 2026
Respuesta de BioCare
Dear Daniela,
Thank you for your wonderful review.
We're delighted to hear you found our service quick and easy, and that you're happy with the product. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards
BioCare Customer Care Team
I have been using triple magnesium for…
I have been using triple magnesium for 3 months beginning to feel the benefits. As always prompt dispatch and good communication. Very prompt delivery
20 de julio de 2026
Respuesta de BioCare
Dear Diane,
Thank you for taking the time to leave a review.
We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Kind regards,
BioCare Customer Care Team
Work for me…
This is very good have felt the difference in my bones since taking this. ordered late Monday and got it Tuesday excellent service
20 de julio de 2026
Respuesta de BioCare
Dear Tula,
Thank you for your review.
Because we care, we put customers at the heart of everything we do, and it’s great to hear you are happy with your purchase, and you received your order quickly.
Thank you for your custom, we really appreciate it.
Kind regards,
BioCare Customer Care Team
Biocare are an excellent company they…
Biocare are an excellent company they provide quality products, a superior service and an efficient delivery.
20 de julio de 2026
Respuesta de BioCare
Dear Kathryn,
Thank you for your wonderful review!
We're delighted to hear that you've had such a positive experience with BioCare. It's great to know that you value the quality of our products, the service we provide, and our efficient delivery.
We truly appreciate your support and thank you for taking the time to share your feedback.
Kind regards
BioCare Customer Care Team
Original delivery did not arrive on…
Original delivery did not arrive on time but an emergency delivery did thanks to the biocare staff
19 de julio de 2026
Respuesta de BioCare
Dear Brian,
Thank you for your review.
We're sorry to hear that your original delivery didn't arrive on time, but we're pleased that our customer service team was able to arrange a replacement delivery to get your order to you when you needed it.
We really appreciate your patience and your kind words about our team, and we'll be sure to share your feedback with them. Thank you for choosing BioCare!
Kind regards
BioCare Customer Care Team
Bad website experience good customer support
I will start and say that the customer support was great and helpful.
BUT the website and checkout process is horrible. I had to make the order 3 times as there was a bug in the system where it allowed me to order to Bulgaria without the pricing limit and then biocare had to cancel my order twice.
Also the website is outdated feels like a 90’s software. Wake up guys :) we have AI in 2026 , create a good website and checkout it’s something worth investing in.
I am a UX designer in profession so i’m not only a client but someone with a lot of experience with product and systems design.
Other than that as I said customer support was kind and patient
16 de julio de 2026
Respuesta de BioCare
Dear Tal,
Thank you for taking the time to share such detailed feedback.
We're pleased to hear that our customer support team was kind, patient, and able to help throughout the process.
We're sorry to hear about the issues you experienced with our website and checkout, particularly the inconvenience of having your orders cancelled. We understand how frustrating that must have been. We also appreciate you sharing your perspective as a UX designer. We are actively working on improving our online experience .
Kind regards
BioCare Customer Care Team
Thank you for your custom, we really appreciate it.
Was helpful with my order
17 de julio de 2026
Respuesta de BioCare
Dear Ora,
Thank you for your review!
We're delighted to hear that our customer service team was able to help with your order. Providing friendly and efficient support is important to us, so it's great to know you had a positive experience.
We appreciate your feedback and look forward to assisting you again in the future.
Kind regards
BioCare Customer Care Team
Used it before and think it's a great…
Used it before and think it's a great product. I often recommend it to clients.
17 de julio de 2026
Respuesta de BioCare
Dear Pippa,
Thank you for your review!
We're so pleased to hear that you've had a positive experience with our product and that you continue to recommend it to your clients.
Your confidence in BioCare means a great deal to us, and we truly appreciate your support. Thank you for taking the time to share your feedback!
Kind regards
BioCare Customer Care Team
Very reliable.Good quality products…
Very reliable.Good quality products based on ongoing research even though I would replace ingredients like magnesium stearate
17 de julio de 2026
Respuesta de BioCare
Dear Virginia,
Thank you for your review.
We do appreciate and understand that in an ideal world, any ingredient in a supplement which is not actively supporting our health would be left out of the formulation. However, there are occasions where the inclusion of small amounts are unavoidable in order to guarantee dosage and shelf life.
Rest assured that, as with any excipient found in our range, the quantity of magnesium stearate is minimised as low as the stability of the formulation will allow.
Magnesium Stearate is perfectly safe in humans, with no effect on bioavailability. Previous question marks raised over the safety of magnesium stearate is based largely on animal studies, and far greater amounts of it would be required to pose any threat to the health of a human.
We are constantly reviewing our formulas, keeping up with the most recent research and assessing if any safety concerns can be found from the ingredients we use. Fortunately, magnesium stearate, particularly in the minimal doses found in our products, can still be considered safe.
I hope this reassures you, but if you have any further questions or require any guidance, please do get in touch with our nutrition team at clinicalnutrition@biocare.co.uk, and we will happily help however we can.
Kind regards
BioCare Customer Care Team
Dealing with Helen on the call makes it…
Dealing with Helen on the call makes it easy for me to sort out what I need , I even recognise her voice now on the telephone. Thankyou BioCare
17 de julio de 2026
Respuesta de BioCare
Dear Derek,
Thank you so much for your kind words!
We're delighted to hear that Helen has made it so easy to get the support you need. We'll be sure to pass your lovely feedback on to her.
Thank you for taking the time to share your experience, and thank you for choosing BioCare.
Kind regards
BioCare Customer Care Team
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