I ordered my test from Biograd on Monday and I ordered the fast track service, paying and additional £4.99 . Well its Wednesday now and I'm flying Friday all the numbers on All the emails have ceased... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I ordered my test from Biograd on Monday and I ordered the fast track service, paying and additional £4.99 . Well its Wednesday now and I'm flying Friday all the numbers on All the emails have ceased... Ver más
La empresa ha respondido
Honestly, I was unsure about the whole postal PCR thing.I ordered kit a week before but it came within 48 hours as promised. I posted test kit around Tuesday 12 pm and I had results by 1430 Wednesd... Ver más
La empresa ha respondido
I’ve now taken two PCRs with Biograd through the post a week apart as I wanted to check if I was negative with a holiday coming up and a recent infection. Both have been negative, which baffles me as... Ver más
La empresa ha respondido
Me being stupid I messed up when completing some travel PCR tests and started panicking and when I say Chris from Bootle clinic saved me I mean it. Excellent customer service and also really good at c... Ver más
La empresa ha respondido
UKAS accredited medical laboratory for COVID-19 Testing.
St Hugh's House, Stanley Road, L20 3QQ, Bootle, Liverpool, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My Wife and I attended Warrington branch today 11.00 a.m. and 11.05 It’s quite a daunting task bearing in mind the unknown quantity attached to this subject.
I think you enter the premises with the positive result scenario in mind; cancelled Holiday and the fact you have covid to mention only a couple of nightmares to sort. Add to this the 3 day time restriction it’s not the best situation we’ve been in. Anyway, staff made everything straightforward and clear. Our emails came quite quickly really (early this evening) and more importantly both negative. Once again thank you to all involved.

Respuesta de BioGrad Diagnostics
Excellent service. The tests were received promptly, were the easiest to follow ( compared to the other companies I have used) and the price is excellent. (Most other companies hike the final price) The results came back quickly. I would definitely recommend this company.

Respuesta de BioGrad Diagnostics
So happy with service! Very pleased with the experience and service received. Will definitely use again. Was sceptical about a postal delivery but received quickly. Test posted back on Wednesday afternoon . Result received just over 24 hours later

Respuesta de BioGrad Diagnostics
This has happened twice
Each time the date and Time of when the sample was submitted was omitted from the Pre Travel Certificate.
This is a crucial bit of Information that Airlines need to confirm that the test was done within 72 hours .
Each time I had to email and no doubt each time I received an apology and a prompt correction. I wonder if this info can be put on as a Standard rather than us having to re request it.
When it happened the first time I thought it was a one off but as it happened the second time I felt it was important to raise this concern
Otherwise excellent staff at Liverpool Bootle .

Respuesta de BioGrad Diagnostics
Not worth it the one star. Zero is the most suitable. I paid 75£ for 5 day-2 pcrs which I received 5-10 days later. No service customer. No replies to my emails. You are a mess!

Respuesta de BioGrad Diagnostics
Very pleased with the experience and service received. Will definitely use again. Was sceptical about a postal delivery but received quickly. Test posted back on Thursday evening. Result received just over 24 hours later

Respuesta de BioGrad Diagnostics
I ordered the day 2 test for unvaccinated travelers on the 3rd of March. Having to travel unexpectedly, I was a little scared I wouldn’t receive my PLF reference code in time but was NOT disappointed. I received the code 10 minutes later. I did not pay extra for shipping and received the test itself today ( 5th march). I have not done the test itself yet, so don’t know how quickly I will have those results , but if it’s as timely as the code and package, BioGrad will be my new go to! Traveling is stressful due to restrictions at the moment, but the speed of this company makes it all a lot easier! Thank you!!

Respuesta de BioGrad Diagnostics
Test at 1630 on Thurs 3rd March at Biograd Warrington Golden Square. Result received Fri 4th March 12noon. As due to fly to Thailand 7.25am Saturday, had to cancel holiday which was a birthday celebration. Went for NHS PCR at 1.30pm Friday 4th March. Result received this morning, at the time we should be boarding the plane (Negative). We emailed Biograd on receiving their test result asking what were the chances of the test being inaccurate or mixed up, they said absolutely no chance. We had waited a long time for this holiday

Respuesta de BioGrad Diagnostics
Stressful but okay , first of all Warrington staff didn’t seem much helpful though I booked for self administration but should help with filling the card and write the reference number etc. the staff did help but a little more help will make all happy… test result takes time as it’s cheap only cost me £35 with certification. But I am stress free and can fly tomorrow.
If you book just book don’t be put off by negative feedback nothing in this world is straight forward. People put negative feedback with anger cause of having bad experience most good experienced customers don’t bother leaving feedback .

Respuesta de BioGrad Diagnostics
Very easy to use service. very pleasant and helpful staff.
Easy to find and park. Quick results. We got ours in under 6 hours!

Respuesta de BioGrad Diagnostics
Four of us had lft at Warrington Market Gate Branch.
Tests taken between 18.40 and 19.00
Results received at 19.36
Now I can check in for my flight

Respuesta de BioGrad Diagnostics
I found the staff at Bootle were fantastic so helpful, courteous, professional I would recommend my family and friends to go there.

Respuesta de BioGrad Diagnostics
Another faultless pre-Flight PCR.
Excellent, quick professional service,
My go to Pre-flight PCR test providers.

Respuesta de BioGrad Diagnostics
very good thanks

Respuesta de BioGrad Diagnostics
Had to use an old unused test for some last minute travel, was able to speak to someone rapidly who assured me it would be doable. Even better was being able to speak to another helpful member of staff at half midnight who confirmed it was being processed and got us our results in less than 6 hrs (photo submission of at home pre travel tests)

Respuesta de BioGrad Diagnostics
Strongly advise against using for PCR Home Test kit as it is not possible to send off results and have them returned for the 72 hours pre departure requirement for flights. We ordered tests a week before flying and the whole process was not completed until the day after our flight so we needed to source emergency PCRs an extremely stressful experience.

Respuesta de BioGrad Diagnostics

Respuesta de BioGrad Diagnostics

Respuesta de BioGrad Diagnostics
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.