Blacks - Yeovil Opiniones 

777
•
TrustScore: 5 sobre 5

4,9

22 Middle Street, BA20 1LY Yeovil, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This store is always the highlight when I venture to Yeovil. The staff are so genuinely welcoming and always deliver beyond my expectations. This time, Ben helped me choose the most effective... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had such a lovely experience today! The service was fantastic, especially from Filip, who was so friendly, helpful and welcoming. He went above and beyond to help us and was really knowledgeable and h... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

A long delivery time, the item was returned and like the delivery I am still waiting for my refund, should be quicker.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. también en la categoría
  3. Tienda de artículos de campamento
  4. Tienda de artículos para correr
  5. Tienda de bolsos y equipaje
  6. Tienda de ropa deportiva
  7. Zapatería

Sobre Blacks - Yeovil

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

777 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(777)

3923 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Blacks Yeovil - Excellent

Have used Blacks in Yeovil many times. The team are always helpful offering good advice. Tom helped me purchase a Berghaus jacket today. He offered impartial advice on the options available. Very good service.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful

I always use Blacks in Yeovil for outdoor clothing. The staff are very friendly and go out of there way to be helpful. Hazel was particularly very helpful today when I was shopping for a fleece and light waterproof jacket.

25 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

I went in to buy…

I went in to buy some re waterproof for my jacket and shorts. Hazel was very welcoming and friendly. Highly recommend Blacks for your out door requirements.

25 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

We were served by Hazel today. She was very friendly and helpful. She suggested we bought one of the half price items and so we bought a new torch. We are very pleased with it. X

23 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Quick polite and friendly as always

Quick polite and friendly as always. Had a lovely chat with Hazel.

20 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Big thanks to Hazel

Big thanks to Hazel, thank you for your advice, great experience

20 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

I went in to buy a light weight…

I went in to buy a light weight packable Jacket. Hazel was very welcoming and helpful when I needed assistance

20 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Very friendly and attentive staff

Very friendly and attentive staff. I've used the store before and always a pleasure. 🙂👍

19 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

I visited the Yeovil store to buy a…

I visited the Yeovil store to buy a pair of new walking shoes. I was able to try (in my size) all the shoes I was interested in, the prices were very competitive and the service from Will (I think that’s right but apologies if I have the name wrong) was first class, with no hard sell, all the time I needed to try them on and all the advice I needed in terms of features and prices etc. On top of that there was National Trust membership discount to apply at the till! Nothing not to like, thank you all at Blacks Yeovil.

16 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Thanks to Louise

Louise was knowledgeable and very helpful. Her advice guided me to the best choice of walking boots for me from a wide range on display. Good price as well!

10 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely polite member of staff

We were served by Hazel at Yeovil. Lovely lady, very polite and helpful assisting me buying a waterproof coat for my son.

2 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

New boots acquisition success.

I came into town with my daughter and needed some new boots. Came into store and was dealt with by Will and he provided a great experience and was very kind and courteous.

We'll be back. Thank you Will

7 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from Duncan and Kyle in…

Great service from Duncan and Kyle in Yeovil
Buying rucksacks for a future trip. - spent a considerable time helping determine the correct size, features and benefits .

5 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Hazel was so helpful and kind.thank you

Hazel was so helpful and kind on the cashier,and the employee today am shift ,i apologise i forgot his name was also very helpful when i asked for an umbrella he even open for me to see it , and he was smiling all the time.
I definitely recommend, thank you.

5 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, patience and laughter

3 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from the team

Excellent service from the team in Yeovil. They kindly honoured my online offers and discounts in store and even went to the effort of holding back some items until we could collect the following day - invaluable as we were heading off camping and the online delivery wouldn’t have made it in time! Superb service.

30 de agosto de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

THE WONDERFUL HAZEL

Hazel was amazing. My family spent 3 hours in Street outlet stores looking for coats for wife and son. Nothing was purchased in Street as the service and stock were shocking.

10 minutes in Blacks in Yeovil with the wonderful Hazel we were sorted in less than 10 minutes, with both wife and son happy with their new costs.

2 de septiembre de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Ben and Hazel were really good and…

Ben and Hazel were really good and helped me get the size coat I needed; matching the fleece liner.

30 de agosto de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Louise was very helpful when I came to…

Louise was very helpful when I came to try on some boots for work. She was very patient whilst I tried on a couple of sizes and had a walk around to ensure I purchased the correct boot. Louise was very friendly and happy to help.

27 de agosto de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Valorada con 5 estrellas sobre 5

Really helpful friendly staff

Really helpful friendly staff. They were both attentive and helped me find some shorts to wear to work as my pair had broken. Bought a pair of shorts and I'm really happy with them

16 de agosto de 2024
Opinión espontánea
Logotipo de Blacks - Yeovil

Respuesta de Blacks - Yeovil

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

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