Gordon provided a thorough hearing assessment in a friendly and professional way. Options were clearly explained and followups after purchase arranged. Prompt appointment arranged when help requested... Ver más
Localización
Cambiar localizaciónBoots, 28 Petty Cury, CB2 3ND Cambridge, England, GB
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Consulta las opiniones de los clientes
Good welcome. This was my second appointment, so the detailed tasing, explanation and advice, with as suggested my wife present. The audiologist was excellent and helped me to make my decision and let... Ver más
The whole experience was so much better than I had anticipated. Getting old and infirm is not easy but the treatment I received was so unhurried, gentle and I really felt I was tested well and felt ve... Ver más
The annual visit was OK. Relatively brief, and now my hearing aids are a little all over the place. BUT my big gripe is that I have emailed Boots Hearing twice to ask about having moulds fitted to my... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 28 Petty Cury, CB2 3ND, Cambridge, England, Reino Unido
4,3
Excelente
61 opiniones
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Professional, reliable service
Gordon provided a thorough hearing assessment in a friendly and professional way. Options were clearly explained and followups after purchase arranged. Prompt appointment arranged when help requested later.
1 de mayo de 2026
Good hearing test service but hearing aids incredibly expensive
Good hearing test service but hearing aids ridiculously expensive compared to competitors. For example Infinio hearing aids about £1000 cheaper for the exact same model at another high street store. Stay clear unless you want to pay well over the odds!
23 de marzo de 2026
Opinión espontánea
Very friendly and professional staff
20 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Boots Hearingcare - Cambridge
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The whole experience was so much better…
The whole experience was so much better than I had anticipated. Getting old and infirm is not easy but the treatment I received was so unhurried, gentle and I really felt I was tested well and felt very happy with the whole procedure.
13 de marzo de 2026
The annual visit was OK
The annual visit was OK. Relatively brief, and now my hearing aids are a little all over the place. BUT my big gripe is that I have emailed Boots Hearing twice to ask about having moulds fitted to my existing hearing aids, and there hasn't been a response. What do I have to do to get them to contact me, apart from going in to make an appointment at the boots in town and then coming back and waiting for an appointment? Come on, boots. Respond to emails ! ! ! ! ! !
4 de junio de 2025
Opinión espontánea
Good clear and in depth examination and…
Good clear and in depth examination and a half hour trial to walk about and get a feel for them. A good choice of aids as well.
10 de mayo de 2025
Excellent service
The audiologist gave me a lot of confidence and very good advice.
5 de abril de 2025
Helpful and reassuring
I had a lot of advice and help with my gearing aids something I was dreading but the staff made it an easier experience
26 de marzo de 2025
Hearing test
Very helpful and friendly team on the desk. Consultation was excellent in all ways.
22 de febrero de 2025
The audiologist was very thorough and…
The audiologist was very thorough and spent time explaining everything
12 de febrero de 2025
Hearing aids
I had a recent appointment to look into getting hearing aids. The audiologist was friendly and informative. She talked me through my options. In all a good experience. I would recommend them.
21 de diciembre de 2024
I was satisfied with the explanations…
I was satisfied with the explanations and felt I had come to the right decision.
19 de noviembre de 2024
Straightforward fitting
Straightforward fitting, and everything was very clearly explained.
14 de noviembre de 2024
Thorough and comfortable testing
I was made to feel comfortable and at ease with clear instructions during the tests. They appeared to be very
thorough.
30 de octubre de 2024
Friendly professional service and advice
26 de octubre de 2024
Very helpful and quick
Very helpful and quick. I feel confident to relearn my hearing
19 de octubre de 2024
2nd hearing (adjustments) appoinment
And error on my part meant that I arrived 10 minutes later than my appointment
The consultant was very amenable and I wasn't rushed during the examinations tests the results provided were very helpful and constructive
5 de octubre de 2024
A professional and knowledgeable experience
Gordon was very friendly and knowledgeable. He made my Mum feel completely comfortable and advised us on which hearing aids to choose.
A professional experience. Would definitely recommend
6 de septiembre de 2024
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