Good welcome. This was my second appointment, so the detailed tasing, explanation and advice, with as suggested my wife present. The audiologist was excellent and helped me to make my decision and let... Ver más
Localización
Cambiar localizaciónBoots, 28 Petty Cury, CB2 3ND Cambridge, England, GB
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Consulta las opiniones de los clientes
The whole experience was so much better than I had anticipated. Getting old and infirm is not easy but the treatment I received was so unhurried, gentle and I really felt I was tested well and felt ve... Ver más
The annual visit was OK. Relatively brief, and now my hearing aids are a little all over the place. BUT my big gripe is that I have emailed Boots Hearing twice to ask about having moulds fitted to my... Ver más
Rose was fantastic in explaining everything clearly. Her approach to my needs and best solution was addressed without rushing into forcing me to make decisions hastily. My appreciation for her calm... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots, 28 Petty Cury, CB2 3ND, Cambridge, England, Reino Unido
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2nd hearing (adjustments) appoinment
And error on my part meant that I arrived 10 minutes later than my appointment
The consultant was very amenable and I wasn't rushed during the examinations tests the results provided were very helpful and constructive
A professional and knowledgeable experience
Gordon was very friendly and knowledgeable. He made my Mum feel completely comfortable and advised us on which hearing aids to choose.
A professional experience. Would definitely recommend
Trust Boots and aids superb
I trust boots hearing care as they have looked after my husbands hearing fir the past 16 years. Gordon very patient and explains everything.
information re hearing aids
All appointments on time and very helpful with all information re hearing aids
Knowledgeable and professional service.
The audiologist made it simple
The audiologist made it simple and quick in his description of my heaering and what hearing aid would be suitable.
After a failure of my first appointment…
After a failure of my first appointment the rest went extremely well giving me the sense of being treated like a valued and reasonably intelligent customer. I would recommend you to others.
Es posible que utilice la IA para responderVer más
Poor Organisation
The experience with the 2 audiologists was fine but I only had 3 appointments with them and they canceled 2 of those at less than 24 hours notice. The first cancellation which was to pick my new hearing aids up was followed by a total communication debacle in their booking department. I can understand one short-notice cancellation but they did the same thing again this week. They don't seem to appreciate that I have to arrange time off from work to get to these appointments which I can't do at short-notice. I told them to forget it in the end as I don't need a follow up appointment. The prices are very good but the whole thing has been a somewhat shambolic experience.

Respuesta de Boots Hearingcare - Cambridge
Excellent support and care
Excellent explanations and clear
Excellent explanations and clear, understandable instructions. I was never hurried, and encouraged to ask questions. It was ace!
The hearing test was comprehensive and…
The hearing test was comprehensive and professionally carried out.
Rose was extremely helpful and patient…
Rose was extremely helpful and patient and that made a big difference.
Rose was brilliant
Rose was brilliant she was very patient and understanding of my general struggle to fully understand all what was going on.
A few days after the tests I received the first email back up including details and videos of the cleaning procedures. Which was very helpful.
I have now logged on and ordered the Kits.
Not sure if I could buy them in store as I think that would help especially at the time of returning to collect the aids or at least get quick guidance of what would be required.
Pleased with the aids and now getting use to them
Philip
Graham was really helpful how he…
Graham was really helpful how he explained every step of the tests and the process. Really nice guy
Brilliant. Very professional approach by Rose
Rose was fantastic in explaining everything clearly. Her approach to my needs and best solution was addressed without rushing into forcing me to make decisions hastily.
My appreciation for her calmness, explanation and approach.
I will recommend her to my friends and family.
Excellent hearing test appointment
Excellent. Rose picked up an abnormality inside my ear (I have a separate hospital appointment to investigate that). She was very professional informative and the whole experience was fun 😀
very helpful hearing tester
Very thorough and professional and good value
Having tried a couple of audiologists I was very impressed with Boots Hearingcare (Gordon) service. Very thorough, professional and good value for money.
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