Boots Hearingcare - Eastbourne Opiniones 

48
TrustScore: 4.5 sobre 5

4,7

Boots, 15 The Beacon Centre, BN21 3NL East Sussex, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have always had a good professional experience with boots audiology department Eastbourne However please train your staff to carry out wax removal as twice I have had to return as audiolo... Ver más

Valorada con 5 estrellas sobre 5

I have had hearing difficulty for a while so decided to do something about it. I received a timely letter from Boots offering a free hearing test. I booked on line, received a full hearing consultat... Ver más

Valorada con 5 estrellas sobre 5

Firstly your web site is rubbish as it does not detail what you get under platinum to bronze categories. When you actually get in for the test though people like John Marsden clarify everything. The p... Ver más

Valorada con 4 estrellas sobre 5

Thorough hearing test and results explained clearly. Although I did choose top of the range hearing aids, I was disappointed to feel that the whole range wasn't shown to me and felt a bit rushed throu... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 15 The Beacon Centre, BN21 3NL, East Sussex, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(48)

1993 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Thorough hearing test and results…

Thorough hearing test and results explained clearly. Although I did choose top of the range hearing aids, I was disappointed to feel that the whole range wasn't shown to me and felt a bit rushed through this part. Also felt that the aids were really expensive but had no choice because I need them. Unfortunately I found the same aids for about £1000 cheaper from the manufacturer online at a later date.

18 de junio de 2024
Valorada con 5 estrellas sobre 5

Phonak hearing aids in stock!

I went to Boots for a full hearing test with audiologist Jane. She was very professional and knowledgeable. I did not feel pressured into making a purchase but with her advice I decided on the Phonak Lumity platinum range and was pleasantly surprised that the hearing aids were in stock so they were programmed and fitted there and then.

16 de mayo de 2024
Valorada con 5 estrellas sobre 5

Expert advice and prompt service.

I managed to make an appointment at a suitable time quickly. My initial examination was quite quick but thorough, and everything was explained clearly. I was advised that another appointment for a longer assessment was advisable and this was carried out within the next few days. Advice was clear, easy to understand and I never felt under pressure. My hearing aids were quick to arrive and expertly fitted. I have a follow up appointment arranged. I would recommend Boots service for hearing support.

25 de febrero de 2024
Valorada con 2 estrellas sobre 5

Opaque pricing structure

Audiologist helpful and professional and hearing aids worked well but because my wife and I both had hearing aids we were told, several times, that there was a 15% discount. After 3 visits it turns out there's not. The small print says that the discount doesn't apply if any other discount is used. Boots offer numerous discounts, £500 off for top of the range aids and extra discounts for buying a pair so there can't be many who actually qualify. It's my fault for believing the audiologist and not reading the small print. My advice - READ THE SMALL PRINT!

13 de septiembre de 2023
Opinión espontánea
Logotipo de Boots Hearingcare - Eastbourne

Respuesta de Boots Hearingcare - Eastbourne

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Very efficient, helpful team.

Very efficient system for keeping in touch via email and texts.
Audiologist explained everything very clearly and it didn’t feel rushed. Jane put me at ease and was very helpful.
The whole team seemed very competent, professional and helpful.
I was made to feel there was plenty of time and no question was silly.
Altogether a really great experience.

23 de agosto de 2023
Valorada con 5 estrellas sobre 5

Felt a little anxious before attending…

Felt a little anxious before attending for hearing test but staff at Boots pleasant and helpful. Audiologist explained the process and was helpful in discussing treatment options. Whole experience was professional which will help future appointments be less of a worry

27 de julio de 2023
Valorada con 5 estrellas sobre 5

Comprehensive professional service

Went for hearing test to replace faulty pair of hearing aids bought from a supplier in Seaford. The service in Boots was a class above my previous supplier in terms of thoroughness, professionalism and price. I generally prefer to use independent suppliers but was badly let down when buying from my previous supplier.

26 de mayo de 2023
Valorada con 5 estrellas sobre 5

Professional

Professional, informative and friendly. The advice given was useful and no pressure given to make decisions on the day. Information booklets and letters were good to have. Would recommend them.

22 de mayo de 2023

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