Boots Hearingcare - High Wycombe Opiniones 

51
TrustScore: 4.5 sobre 5

4,5

Boots, 27 Eden Walk, HP11 2AU High Wycombe, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

David was kind, efficient and patient. He explained everything that was happening and used layman's terms rather than specialist jargon. His manner was calm and reassuring. We felt safe and relaxed in... Ver más

Valorada con 5 estrellas sobre 5

A little apprehensive about this big hearing test. Nobody wants to admit that they’re not hearing too well but David was absolutely brilliant. He put me at ease and explained everything in clear co... Ver más

Valorada con 4 estrellas sobre 5

The waiting area is very badly managed. Needs some one there to check people in for appointments. Waited several mins and then went and sat down. A young man eventually came and told him I had... Ver más

Valorada con 5 estrellas sobre 5

The examiner was thorough in the examination of my ears. He explained everything about the test in simple terms for me to understand. He went on to explain about my options. It was my choice of what I... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 27 Eden Walk, HP11 2AU, High Wycombe, England, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(51)

1974 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Are you hearing me!!! Now I am.

Superb, Great attention to detail and tasks and professional approach throughout plus humour and full explanation of each stage of process Abdolute confidence in this man..

23 de agosto de 2024
Valorada con 5 estrellas sobre 5

A little apprehensive about this big…

A little apprehensive about this big hearing test. Nobody wants to admit that they’re not hearing too well but David was absolutely brilliant. He put me at ease and explained everything in clear concise detail. Very good experience.

22 de junio de 2024
Valorada con 5 estrellas sobre 5

Hi Tech Hearing Aids

On time, very informative and professional service with product fully prepared and ready to go with clear and understandable instructions.

23 de mayo de 2024
Valorada con 4 estrellas sobre 5

Disappointing Start - Good finish

After a delay of over twenty minutes from my appointment time, for which no apology was offered, I finally saw the consultant.
He was very knowledgeable and thorough in the examination. He explained everything clearly and answered all questions well.

2 de marzo de 2024
Valorada con 5 estrellas sobre 5

The examiner was thorough in the…

The examiner was thorough in the examination of my ears. He explained everything about the test in simple terms for me to understand. He went on to explain about my options. It was my choice of what I wanted to do and purchase, there was no pressure once I had all the information.

6 de enero de 2024
Valorada con 5 estrellas sobre 5

A pleasant and stress-free experience.

David was kind, efficient and patient. He explained everything that was happening and used layman's terms rather than specialist jargon. His manner was calm and reassuring. We felt safe and relaxed in a potentially worrying appointment. There was no rush; being sent off for a coffee and a conversation to test the hearing aids was a real treat. The whole experience was pleasant and helpful.

6 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Appalling Customer Service

On three occasions I have booked a hearing test at Boots in High Wycombe and on each occasion I have received notification on the morning of each appointment they had to cancel my appointment due to not having an audiologist available. The store must know when their audiologists are available. What's the point of having a booking system if you do not have anyone there to undertake the hearing tests. I have never had such appalling customer service and certainly will NEVER make a further appointment with Boots hearing care.

11 de septiembre de 2023
Opinión espontánea
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Respuesta de Boots Hearingcare - High Wycombe

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

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