Boots Hearingcare - High Wycombe Opiniones 

56
•
TrustScore: 4.5 sobre 5

4,7

Boots, 27 Eden Walk, HP11 2AU High Wycombe, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly approachable staff. Audiologist was fantastic he explained everything to me which helped with my choice.

Valorada con 5 estrellas sobre 5

David was very friendly and professional he explained very clearly all I needed to know about my hearing aids! Couldn't be happier with them everything is so much clearer and sharper very pleased! I c... Ver más

Valorada con 4 estrellas sobre 5

The waiting area is very badly managed. Needs some one there to check people in for appointments. Waited several mins and then went and sat down. A young man eventually came and told him I had... Ver más

Valorada con 5 estrellas sobre 5

David was kind, efficient and patient. He explained everything that was happening and used layman's terms rather than specialist jargon. His manner was calm and reassuring. We felt safe and relaxed in... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. también en la categoría
  3. Audiólogo
  4. Servicio de reparación de audífonos
  5. Servicios para personas sordas

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 27 Eden Walk, HP11 2AU, High Wycombe, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(56)

2759 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Appalling Customer Service

On three occasions I have booked a hearing test at Boots in High Wycombe and on each occasion I have received notification on the morning of each appointment they had to cancel my appointment due to not having an audiologist available. The store must know when their audiologists are available. What's the point of having a booking system if you do not have anyone there to undertake the hearing tests. I have never had such appalling customer service and certainly will NEVER make a further appointment with Boots hearing care.

11 de septiembre de 2023
Opinión espontánea
Logotipo de Boots Hearingcare - High Wycombe

Respuesta de Boots Hearingcare - High Wycombe

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Cannot praise the services of Charlie -

Cannot praise the services of Charlie -
and David enough! They were so kind to my mum and the appointment was so easy, informative, very helpful! They both explained each process and really put my mum at ease which is not always easy! They were both very patient, mum ordered hearing aids which we collect on the 17th May. Thank you to them both

26 de abril de 2023
Valorada con 4 estrellas sobre 5

Reception Area is very poor

The waiting area is very badly managed.
Needs some one there to check people in for appointments.
Waited several mins and then went and sat down.
A young man eventually came and told him I had a Hearing Test. There was no polite greeting just met with a blank look and just nodded. After waiting nearly 15 mins I was called in for my appointment.
I have to say Charley and David were so kind and helpful and explained everything I needed to know.
Talking to other people they too thought the reception area was dreadful. One couple said they wished they had gone to Spec Savers.

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1 de diciembre de 2022

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