The audiologist who dealt with me was very informative, reassuring and was able to answer my questions and prompt others which I was unaware of. They were able to gauge my needs, took their time in... Ver más
Localización
Cambiar localizaciónBoots, 15-16 Drake's Circus Shopping Centre, PL1 1EA Plymouth, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Would have preferred to stay with one person for whole purchase. Room for hearing test setup was noisy, making accurate listening impossible. Would have liked more information on how earphones work... Ver más
Superb customer service at Boot’s Plymouth (Mall) I have had Phonak aids for four years and a hearing test every year. Staff (Jodi) always courteous and professional. A couple of service issues sorted... Ver más
Excellent service from Colin in Plymouth Boots. Clear guidance and explanation about the technology and the science behind hearing loss. However, sending emails at 6:00A.M. is not appreciated when th... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots, 15-16 Drake's Circus Shopping Centre, PL1 1EA, Plymouth, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good experience
The audiologist who dealt with me was very informative, reassuring and was able to answer my questions and prompt others which I was unaware of. They were able to gauge my needs, took their time in assessing them They were pleasant and sensitive. I felt I had a good service and would come again
Excellent first experience
Colin was very good at explaining everything. Never felt rushed and appreciated the tweaks as we went through.
Great service .
Great service from the team absolutely saved the day with a pair of tweezers.
Not good enough
It felt rushed and only one model of hearing aid was offered. The hearing aids seem good but the app is rubbish. Not sure if I will keep them. I've been using free nhs ones for years and I'm not convinced these justify the expense
Professional nice to talk to very good…
Professional nice to talk to very good service thank you for your help 👍
Really good consultation and felt…
Really good consultation and felt listened to and understood
Superb customer service at Boot’s…
Superb customer service at Boot’s Plymouth (Mall) I have had Phonak aids for four years and a hearing test every year. Staff (Jodi) always courteous and professional. A couple of service issues sorted quickly and today a problem with the aid ear insert was sorted quickly and for free by a very personable young man. Thoroughly recommended.
Excellent service form the audiologist.
Excellent service from Colin in Plymouth Boots. Clear guidance and explanation about the technology and the science behind hearing loss.
However, sending emails at 6:00A.M. is not appreciated when the ping on my phone wakes me up. Also a daily text about the next appointment is not needed.
Everything explained as we went along
Everything explained as we went along. Very reassuring.
Very professional service.
A very good service
It’s the first hearing test I have experienced since I retired in 2013, and I found the audiologist very informative too my needs.
Jodie was a fabulous ambassador for Boots hearing
Jodie was fabulous – she gave clear and concise explanations of my issues and the way to improve things. She was warm and friendly and I felt comfortable dealing with her. She also explained the way forward with the hearing products and allowed me to test how they work by walking around the center first.
Boots Hearing Care centre
The hearing care staff at Boots (Plymouth) are fantastic. Professional and caring. They fitted my new hearing aids and showed everything to get started. Aftercare is very good as well with a checkup in 2 weeks and ongoing help forever. The Phonak hearing aids are brilliant with AI taking care of speech and surrounding noise. A big thankyou to the Staff at Boots Audeo.
A good professional, caring service
A calm and relaxed atmosphere, clear and well explained issues/outcomes.
I felt cared for, and about, also being heard. Not rushed through or pressured.
Very professional staff creating a reassuring atmosphere.
Sadie was very professional and…
Sadie was very professional and friendly. I had never had a hearing test before and she put me completely at ease.
Excellent service
Excellent service. Dealt with by a very knowledgeable and extremely friendly and helpful lady
Jodie the audiologist was A1
Jodie made me feel relaxed was thorough with the testing and let me have a wander ariund the mall with hearing aids in to see and hear how they felt.
Very helpful and professional
Very helpful and professional, talked me through the options I had and the process. It was quick professional and I understood exactly what my needed to know. The process after I had chosen the aids that suited me was clear. A test run in a coffee shop with my wife, before finalising the purchase was most welcome. Great warrantee and lifetime professional support makes for peace of mind.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.





