Absolutely fantastic customer service. Colin in audiology took time to explain everything and ensured that all my needs were met without any hard sell. Would recommend boots audiology without a doubt.... Ver más
Localización
Cambiar localizaciónBoots, 15-16 Drake's Circus Shopping Centre, PL1 1EA Plymouth, England, GB
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Consulta las opiniones de los clientes
Would have preferred to stay with one person for whole purchase. Room for hearing test setup was noisy, making accurate listening impossible. Would have liked more information on how earphones work... Ver más
Superb customer service at Boot’s Plymouth (Mall) I have had Phonak aids for four years and a hearing test every year. Staff (Jodi) always courteous and professional. A couple of service issues sorted... Ver más
Excellent service from Colin in Plymouth Boots. Clear guidance and explanation about the technology and the science behind hearing loss. However, sending emails at 6:00A.M. is not appreciated when th... Ver más
Información sobre la empresa
- Tienda de audífonos
- también en la categoría
- Audiólogo
- Servicio de reparación de audífonos
- Servicios para personas sordas
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots, 15-16 Drake's Circus Shopping Centre, PL1 1EA, Plymouth, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Excellent service
Excellent service. Dealt with by a very knowledgeable and extremely friendly and helpful lady
Jodie the audiologist was A1
Jodie made me feel relaxed was thorough with the testing and let me have a wander ariund the mall with hearing aids in to see and hear how they felt.
Very helpful and professional
Very helpful and professional, talked me through the options I had and the process. It was quick professional and I understood exactly what my needed to know. The process after I had chosen the aids that suited me was clear. A test run in a coffee shop with my wife, before finalising the purchase was most welcome. Great warrantee and lifetime professional support makes for peace of mind.
Excellent. Very positive experience with…
Very positive experience with knowledgeable and helpful staff
Good service from a knowledgeable staff…
Good service from a knowledgeable staff member.
Staff were amazing.Very helpful I give…
Staff were amazing.Very helpful I give you 10 out of10
Boots hearing care
Boots hearing care: very professional in assessment and sales. No pressure, got what I wanted at the price I expected.
Excellent service
Excellent service. I wasn't rushed, everything was done with ease and patience.
Lady audiologist was very good
Lady audiologist was very good, knowledgeable and helpful.
Appointment was on time
Appointment was on time, hearing test was thorough and well explained.
Good organisation and friendly
Good organisation and friendly, helpful team. The advise and help provided by Phil Lucas was excellent.
My hearing test
The audiologist was.both knowledgeable and very professional. Nothing was too much trouble and he put us at ease straightaway , gave a very informative description of what he was going to do and what results would look like. He also explained all about the different hearing aids and the cost.
Hearing aids
Cameron & Elaine knew exactly what they were doing & saying 10 out of 10
Very professional covered everything as…
Very professional covered everything as a new wearer explained everything the good and some of the disadvantages and how to manage them, thank you Boots Plymouth
Especially my consultant
Elaine Stockman
Jodi was brilliant and explained…
Jodi was brilliant and explained everything extremely well
Prompt friendly and helpful
Minor niggles, but content overall. Would have preferred to stay with one…
Would have preferred to stay with one person for whole purchase.
Room for hearing test setup was noisy, making accurate listening impossible.
Would have liked more information on how earphones work together, but didn’t know what questions to ask until after the event.
All fairly minor niggles but detracted from the quality of the purchase experience.
A SATISFIED CUSTOMER.
Ms Carmichael was kind,considerate,and thoroughly professional.I cannot speak too highly of the treatment I received from her.She is a credit to Boots Hearingcare.
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