Brantano UK Opiniones 

I bought two pairs of the same shoe online and four pairs arrived. There website had made two transactions in the same moment, giving me two separate order numbers emailed in the same moment, doubling my order. I did not notice the order had doubled until four pairs arrived. I was charged for four pairs. I sent the two pairs back that I had not ordered and had to pay £15 postage. I wrote to customer services saying I should not be paying to send items back that their website had mistakenly ordered and asked for a postage refund. Never got an answer back or my money back. Won’t use again.

Very competitive pricing for my Dune boots.
Fast shipping.
Very pleased

Very good site easy to use came very quickly in time for xmas

Same issue as some others. Their Croc sizes online are wrong. I ordered an EU size 41-42 which was listed as 8-9 (which is croc size M8W10). I received croc size M9W11 which is one size bigger and therefore not right. Such a pain and very misleading, will need to pay to send back now. They need to update their sizing to reflect what it actually is (see John Lewis for how to do it properly) or offer free returns.

Ordered crocs as per the size stamped on the crocs. The Brantano website does not state anywhere that crocs are in USA sizing. No help to understand sizing as size guide only shows UK to EU sizing which is not relevant. Customer service appalling - complete lack of willingness to understand. No refund. Do not use.

Slow to refund, no response from customer services

From start to finish good quality and service delivery driver polite spot on

Easy to buy on Web site
Fast delivery
Good price

Great service and great customer care easy to order and shoes was a great price
Delivered on time and packaging good

Great service. Product as stated. No hidden extras. Super chuffed. Would defo recommend.

I bought a pair of Geox trainers which arrived today. They were a fantastic bargain and I'm delighted with them. They arrived on time. Ive already worn them round the park. The service generally was seamless. On the basis of this purchase I can highly recommend Brantano.

I made a mistake with the postage back When I phoned the staff were so helpful thankyou

Everything including delivery was very good. The product was just what I wanted.

They arrived on time, well packed

Easy to use website, great prices and really quick delivery. Product as described

Great fast delivery. Boots exactly as described. Very happy.

Good choice value for money swift service

Really great service. Good delivery and price.

They hide any reviews of products that aren’t 5 start so nothing is truthful. I had a pair of shoes disintegrate after a few months of wearing. Simply wrote a fair review and they have hidden it but only approve the 5 star ones.

I did not realise this company is part of (now called) ski sports
They give you a QR for returns, which you then have to pay. After paying £6 for delivery I did not expect to have to pay a further £5 to return the boots
The female boots were far too big, not true to size at all. The description was not accurate.
I will not purchase from this company again