Brayleys Cars - Brayley Honda Bushey Opiniones 

307
TrustScore: 4.5 sobre 5

4,5

High Road 46-52, WD23 1GQ Bushey, Bushey Heath, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The service from booking the car in right through to collection was very straightforward and efficient. Michael was managing the service process with me. He clearly explained some additional works t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Nice welcome with quick car acceptance with T/c later to advise matters for consideration. Had car for mot and service for 7 hours. New valet service not quite top class. Attentive staff. Good custome... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The very helpful and friendly staff make the whole experience easy and pleasant. The work was done quickly and efficiently. The video report of the tyres and underside of the car is interesting. I’m e... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, Reino Unido

  • 02089503311

4,5

Excelente

TrustScore: 4.5 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 31% de las opiniones negativas

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4,5

Todas las opiniones

(307)

3193 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Car service excellent , but

The service visit itself was excellent – efficient and straightforward – which is the most important.
Booking it was unexpectedly difficult this year, because using the online system didn't achieve it in one, and the promised call-back didn't happen, and I couldn't get through by phone.

8 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Brake part

A thoroughly professional approach from start to finish. I was kept in a loop and always knew what was happening to my car and when the necessary part was on its way from the Continent. A loan car was much appreciated.

1 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Patricia, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Easy and efficient service

My car was recalled for a fault in the Fuel Pump.
I paid £30 to have it collected and delivered back by Brayley Honda Bushey. They were as good as their word .with an early morning pick up. I was telephoned at lunchtime to say the work was complete but a health check had shown up a split windscreen wiper so I was quoted a price and asked if I wanted to proceed with purchase and get them replaced. I agreed. The work was done speedily and the car returned to my home without further delay. It all went very smoothly and efficiently. Thank You.

29 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Jackie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Car service was done in one day and it…

Car service was done in one day and it was satisfactory. The staff were courteous and kept me informed as to progress.

23 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Deep, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Great service all round

Great service all round. Friendly, professional and reliable

27 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Rita, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 4 estrellas sobre 5

Seamless process

We had a wonderful experience purchasing our first car. We didn’t have a prior appointment when we first entered the showroom, but the warm and friendly staff accommodated us and gave us all the information that we wanted. Our positive first experience at this dealership made us finalise HRV as our first car. Post car delivery we had some issue with the Honda app but this was resolved within the same day as we rang the dealership. Would highly recommend them to anyone considering a Honda car.

31 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Medha, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Highly recommended!

Our experience at Brayley‘s cars has been excellent.
Besides giving us an excellent deal they also were very patient with all our queries, and questions. A very friendly team. I must specially commend Catarina Soares, who went out of her way to help us feel most comfortable and was very friendly. The atmosphere at this Honda dealership is really warm and one can see that naturally all the people that work here are really genuinely interested in making the customer experience excellent.
We came away with the decision sooner than we even hoped for and a lot of that was down to how we were dealt with and interacted with at this dealership.
They have made us feel like we can come back to them with any questions. Any support that we need for our car. It really does feel like we are part of the Brayleys family now.
Thank you to the entire team!

12 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Kavita, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 4 estrellas sobre 5

Honda recall.

My Honda Jazz had a manufacturer's recall for attention by a main agent. I contacted Brayley's in Bushey for details (petrol pump replacement) and was given an appointment for the following week. Car was taken in at 9.30am and ready for collection at 4pm. Work completed efficiently. Staff all polite and helpful. Lost 1 star only because of limited space on the site for parking.

31 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Derek, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Highly Recommended

I recently purchased a car from Bushey Honda Dealership, and I couldn't be happier with the service I received. Catarina provided outstanding customer care throughout the entire process. She was incredibly friendly, knowledgeable, and attentive to my needs, making the experience seamless and enjoyable. I felt genuinely valued as a customer and highly recommend this dealership to anyone looking for excellent service and a great car-buying experience. Thank you, Catarina and Bushey Honda!

22 de marzo de 2025
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Yusuf, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

very efficient service and friendly…

very efficient service and friendly staff only thing is the confirmation e mail is a bit messy and the layout could be better and no time to arrive at the showroom was on the email.

27 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Juliegu, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

The team effort is excellent

The old Crown Honda team, now Bradleys provide an excellent service of my Honda as have their sales team, since my first as the Covid lockdown started including one lovely young lady who delightfully explained to my then mere 81 yo self that the start button was hidden behind where I’d adjusted the steering wheel without even a hint of “fat old fool” that I so richly deserved

27 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Very good service experience

Took car in for service. This was completed quickly and the team at Brayleys Honda Bushey were very helpful throughout the entire process of booking the service to collecting the car.

19 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Malcolm, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

I had my HRV's 2nd service carried out…

I had my HRV's 2nd service carried out at Brayleys Bushey yesterday.
Top class customer service and car serviced and valeted while I waited.
Thank you.

17 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi MS, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

See above

Cannot fault the attention received, very professional and reliable as always.

10 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Stuart, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Honda HRV service - very satisfied

My Honda HRV just had its first service and I am very satisfied with the service provided at Brayley Honda Bushey. My car was collected at 8:15 and was back by about 1pm.
An intermittent problem with the passenger side wing mirror was identified and a replacement part ordered - no hassle!
The Honda technicians kindly resolved an annoying vibration noise (even though it turned out to be due to Halfords not replacing a panel properly after installing a dash-cam) - much appreciated.

5 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Janet, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Annual Service

As always, we had excellent service from Bradley’s/Honda for the annual service last week.

6 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Ms Brown, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Very good service as usual

Very good service as usual, staff very helpful and told me of the car service and MOT. They even offered me a cup of coffee whist the paperwork was being completed. Phoned me when the car was ready to be collected and went through the service results. A change of ownership has not changed the high standard they always had.

6 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi John, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Very good service

Very good service , excellent environment, very helpful and polite salesman

4 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Bushey

Respuesta de Brayleys Cars - Brayley Honda Bushey

Hi Premilaben, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

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