Brayleys Cars - Brayley Honda Enfield Opiniones 

553
•
TrustScore: 4.5 sobre 5

4,6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My car service was done properly and efficiently. Waiting time is satisfactory and waiting area is comfortable with enough nourishment. Only drawback is every year my car used to be washed but this ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There is nothing but good emotion about this place. They take it very seriously and that makes us feel good and confident. I keep servicing my car here for some time and I have never been disappointed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy with the customer service I received buying an approved used Honda. Included being taken for a demonstration drive in the car, which I prefer to test driving myself, and having the car ke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

They do everything well. I Have been using Brayley Honda for 6 years and I always receive first class treatment and service. Jennifer Hatton and her colleague on reception are extremely exceptional,... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Tienda de reparación de automóviles
  5. Tienda de repuestos de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, Reino Unido

  • 0208 363 8000

4,6

Excelente

TrustScore: 4.5 sobre 5

553 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 27% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(553)

3455 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The reception staff were very helpful…

The reception staff were very helpful and friendly and the new service of a video commentary by a mechanic of the underside of your vehicle whilst jacked up on the ramp was very useful.

19 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Great experience

Shay Robinson the sales executive, took care of the test drive, through to purchase of car.He took care of all paperwork, answered all my questions.
when I am ready to purchase another car,i will definitely be returning.

17 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Dennis, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

My whole experience of getting my car…

My whole experience of getting my car was exceptional. I was served by Shay who is a delightful charming young man. He was very courteous in his manner and explained everything in detail taking his time.
He is an asset to Honda and Brayleys.

17 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Saira, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Very professional and efficient…

Very professional and efficient service. Staff polite and helpful. I would highly recommend.

13 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 3 estrellas sobre 5

Poor communications

Brayley didn't phone me to inform me that my service plan, MOT and warranty were running out - they claim to have emailed me but there was no trace of any message from them.
Once discovered, after my MOT had actually run out, I left 4 messages asking someone to call me but no contact was made.
Finally spoke to someone and their obligations under the lapsed agreement were honoured. But, they no longer collect and return cars and they don't wash them after a service any more.
And, I even had to ask them for a quote to renew the service plan - I thought they would have been keen to get more money out of me!
Falling standards but rising prices!

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service with a smile

Friendly staff, in particular the two ladies on reception. Clear communication and understanding of the problem and the work was carried out promptly.
I had a good experience with Brayleys Kia in Enfield and have now "moved" next door to Brayleys Honda.
Very satisfied so far.

6 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Robert, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent service the car was ready…

Excellent service the car was ready within the time stated

5 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Brayley’s Enfield

Easy to arrange appointment time to suit. Polite, friendly greeting on arrival from Jess and Jennifer at reception.
Kept informed throughout on what was happening during service. Smooth collection of vehicle

29 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Brenda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Very good

Good customer service

23 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Fred, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

A good place to look for a car

There is a strong feeling of professionalism at this dealership, with knowledgeable and courteous staff, including the sales team. The premises are smart, which also enhances the customer experience. I was served and advised by a very helpful and patient sales executive from the start to completion of the purchase and exchange process.

17 de diciembre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi James, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 3 estrellas sobre 5

Took my Honda Jazz to have recall work…

Took my Honda Jazz to have recall work done.
It was only when I arrved (before 9am) that I was told that it might not be finished that day. No courtesy car was available (I had not arranged one). The receptionist did make a note to try and finish the work the same day.
The work was not finished that day so I had to use public transport to go home and to return the the following day.
Otherwise everything went smoothly.
One other thing. Finding a place to leave my car was difficult. Brayleys have A LOT of cars on their forecourt.

28 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Thank you for your feedback and understanding, we will take your comments on board and pass on to the team on site. We are glad to hear that everything else went smoothly and we look forward to seeing you in the future

Valorada con 5 estrellas sobre 5

Full Service

Arrived at about 09.00 for a full service. Said I would wait in-house.
Jessica informed that it was an all day appointment, but said she would let the mechanics know that I was going to wait.
Around 12.15 she informed me that the job was completed and just needed a wash to finish off.
I was very satisfied and Jessica was particularly helpful and friendly.

14 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Mr Field, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Staff at the counter is brilliant

Staff at the counter is brilliant, both ladies are very kind person's and make there best effort to make the visit to Honda a very pleasant visit.
I have always liked Honda and Braley's Honda is one of the best.

10 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Nadeem, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Professional with customer focus

Excellent, professional and customer friendly service all round, led by senior service receptionist Jennifer.

10 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Anthony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Fabulous service Since I bought my car 4.5 years ago

Since I bought my car 4.5 years ago - the service provided has been superb! More garages should provide this standard of attention. Would not wish to buy a car from any other garage!

9 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Sandy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Jennifer was welcoming and very helpful

Jennifer was welcoming and very helpful
Thank you

9 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Great service provided by showroom…

Great service provided by showroom staff and workshop engineers.

9 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Susan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

I was seen immediately explained what…

I was seen immediately explained what the service would be and told me once the service is done I will be informed. I was happy with the service I received.

7 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Rohan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Highly professional and helpful.

7 de octubre de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Enfield

Respuesta de Brayleys Cars - Brayley Honda Enfield

Hi Abdul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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