Brayleys Cars - Brayley Honda Hendon Opiniones 

271
TrustScore: 4.5 sobre 5

4,5

Hyde Estate Road, NW9 6JX London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy with my experience buying a car at Brayleys. Rob was brilliant from start to finish and made the whole process so easy. He was friendly, helpful and really easy to deal with. He took... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Staff friendly and efficient. Should be 5*. Only 4 stars, though, as in previous years they have washed our car during the service, _not_ this year. If the same happens next year the number of star... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Hyde Estate Road, NW9 6JX, London, England, Reino Unido

  • 02082004040

4,5

Excelente

TrustScore: 4.5 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,5

Todas las opiniones

(271)

3144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

One of the best car buying experiences ever

One of the best car buying experiences we have ever had, thanks to the excellent, polite and helpful way in which Jason Baum dealt with us.
We would recommend Jason and Brayleys to anyone looking for a new Honda.

4 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Excellent over 14 years

I have used Crown Honda/Brayleys over 14 years they continue to be consistently excellent!

28 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Bernadette, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Polite and professional

Polite and professional

24 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Sally, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Straightforward

Friendly, straightforward, and willing to answer questions.

21 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Joanna, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Car service.

Efficient, friendly and helpful as usual

10 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Camarie, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Excellent!

All the staff are very friendly and courteous at all times.
Service levels from sales through to service and general customer care are very high.
All in all, a very pleasant and consistent experience!

20 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Sach, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Very courteous and welcoming service

You reminded me in good time that my car needed its annual service. The making of the appointment was very easy. Robin was very helpful.
Hardik was excellent on arrival for the service. He explained some parts of the service to me. He was courteous and helpful. He was reassuring and kept me posted during the day with what was required.
He was also patient and helpful when I came to collect my car.

20 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi CK, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Exemplary service.

I was dealt with promptly. Staff were polite and helpful. Car was beautifully cleaned inside and out when I collected it.

11 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Lorna, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Have been a regular customer at Honda…

Have been a regular customer at Honda Colindale for many years and the level of service is outstanding. All staff are always polite and welcoming. Will continue to use this branch for as long as I have my car!

10 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Michelle, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Service and MOT done

Service and MOT done. All explained well. Did not feel ripped off.

5 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Helen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff!!!high quality of service👍👍👍

3 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Verly, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 4 estrellas sobre 5

Staff are welcoming and polite upon…

Staff are welcoming and polite upon arrival. I bring the car for MOT and it was done under two hours. I am happy that my car is passed.
The only reason not to give 5 stars is the fact that after mot test they don't mention or recommend that there is something needs attention with the car.

31 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Joeleo, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Problem sorted

Good service. Problem solved

31 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Herm, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish. Young lady at reception very polite and helpful couldn’t do enough. Chap at the service desk was also very friendly and very helpful 5 star and informative dealt with everything right up to finding me and handing me my paper work and keys. Added bonus was getting my car valeted. Can’t speak highly enough of the whole process.

31 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Chris, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Very courteous customer service and no…

Very courteous customer service and no pressure to additional work suggested.

27 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Max, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Efficient and professional

Efficient and professional - couldn't ask for more.

27 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Nikodem, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

1st service and software update

Dropped car off for 1st service and software update. Car was ready for pick-up by lunchtime. The whole process was painless and all team members we interacted with were friendly and courteous, as always.

23 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Gbemi, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

This is an unsolicited review

This is an unsolicited review. I recently purchased a new 'used' car from Brayleys, Hendon. Philip, the sale representative was extremely helpful throughout the process, going the extra mile (quite literally!) to ensure that the documentation was in order and that we had everything needed to move forward with the new vehicle. At no point did we feel pressured or receive any sort of hard sell. The process seemed genuine and friendly throughout. Credit where it is due! Please send on my thanks.

20 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Hendon

Respuesta de Brayleys Cars - Brayley Honda Hendon

Hi Danny, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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