Brayleys Cars - Brayley Honda Leatherhead Opiniones 

262
•
TrustScore: 4.5 sobre 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Tienda de reparación de automóviles
  5. Tienda de repuestos de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Reino Unido

  • 01372 360099

4,6

Excelente

TrustScore: 4.5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 27% de las opiniones negativas

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4,6

Todas las opiniones

(262)

3442 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Well what can you great salesay about a good…

Well what can you say about a good service from start to finish. The sales person Amanda was great she talked me all through the sale process and about the condition of the car. Excellent

17 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

It pays for dealerships to ahve good salespeople

Clarence made all the difference to our experience. He was friendly, knowledgeable, honest and thorough.

10 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Yuuichiro, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Excellent Service

Brayleys Service department fixed car under warranty exactly as promised- Excellent!

9 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Fantastic Dealership

We found a car through Honda UK and everything was done over the phone with Clarence and Phil at Brayleys Honda leatherhead. It was so simple, we were kept informed about everything along the way and arranged to collect the car a week later. Upon arrival it was sat ready to go, nice and clean and presented very very well.

Great friendly team.

4 de enero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Danny, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Superb Service

Needed lights replacing on my old Honda Jazz. Easy to book an appointment, waited whilst it was done within half an hour. Four lights replaced at very reasonable price. Superb service.

30 de diciembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Kate, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

EXCELLENT

Communication excellent
Pickup and delivery excellent
MOT update excellent
Time taken for service and MOT excellent
Car cleaned inside and out excellent
Ease of payment excellent
Up-selling for minor extras not keen.

12 de diciembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

My experience with Brayley Cars was…pleasurable, and fruitful.

My experience with Brayley Cars was very brief, but I was extremely impressed with the professional way Amanda dealt with the purchase of my car. She was very personable, patient and helpful, and we reached a deal with which I am very satisfied. I’m hoping to have many years of trouble-free motoring ahead!

11 de diciembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Rita, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Absolutely delighted with Brayleys Cars

Absolutely delighted with my dealings with Brayleys Cars.
The exercise of buying a new car from them was extremely efficient, and I am more than happy with the car that I have purchased.
The part exchange for my old car was made a simple process by Brayleys managing the whole process.
My thanks to the Sales Manager for making it such an enjoyable experience.

26 de noviembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Malcolm, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Prompt, speedy and great cleaning.

Prompt, speedy, very courteous. Car was returned absolutely gleaming. Best wash job ever.

22 de noviembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Great Service

Bayley's have serviced my car for over 20 years, and they have always delivered. Nice people to do business with.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Roger, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always. Orla and her colleague sorted my problem quickly and efficiently. Very grateful. Thank you

28 de octubre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Sheena, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Orla. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

The sales rep made me feel completely at ease.

The sales rep, Amanda was really helpful and friendly and made the whole swapping over car experience really smooth.

23 de octubre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Lyndsey, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Amanda. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Friendly & efficient

Friendly, efficient service with excellent communications.

21 de octubre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Jonathan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Very good garage

Friendly, polite and efficient service.

22 de octubre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always. Car picked up, service and MOT. Very helpful and friendly staff.

17 de octubre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Melanie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent short notice support

I received excellent short notice support from Brayley Honda at Leatherhead. When I called on Monday, they were extremely helpful as always and fitted me in for a battery diagnostic check the following day. This concluded that the only problem was the need for a new battery: this was agreed with me, sourced and fitted within a few hours. From my initial call, my problem was resolved in about 24 hours, which was brilliant. Thank you.

1 de octubre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Frank, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Car service and MOT

The service I received was very efficient.
Car was collected in good time and I was kept up to date with any work that was needed. Staff very courteous and friendly

23 de septiembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

MOT and service

My car went in for its MOT and service yesterday. As always, very happy with the work carried out.

23 de septiembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Excellent Service and care

Can't fault in anyway the care and service the team at Brayleys Honda Leatherhead provide.

They took my car in last week to help with a braking issue that started after I'd had some problems with new brake pads and disks that were not installed by them and were not original parts.

They cleaned my car for me as well and we're happy for me to drop my car in early in the morning and leave it for when they opened which was really handy as I start work at 7am.

I can honestly say that I've always received the best care and help form the team here even going back to when it was just called Leatherhead Honda.

I've been a satisfied customer at this dealership since 2012.

19 de septiembre de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Grahame, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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