Brayleys Cars - Brayley Honda Leatherhead Opiniones 

262
•
TrustScore: 4.5 sobre 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Tienda de reparación de automóviles
  5. Tienda de repuestos de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Reino Unido

  • 01372 360099

4,6

Excelente

TrustScore: 4.5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 27% de las opiniones negativas

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4,6

Todas las opiniones

(262)

3455 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely lovely ladies to deal with

Absolutely lovely ladies to deal with, very knowledgeable and helpful.

9 de mayo de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Aaron, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care

Valorada con 5 estrellas sobre 5

Fantastic experience

What an experience! Tina and Orla are fantastic. Really felt valued as a customer. First time here as was told car had to go to Gatwick centre. Wish I knew earlier that it didn't. Was kept informed at every step. Car was cleaned well after a service and MOT. I am very impressed. I certainly recommend and will be returning next year. Thank you all at Leatherhead Honda.

27 de marzo de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Donald, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina and Orla. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

My CRV went in for the 1 year service

My CRV went in for the 1 year service. The work was done very promptly and the car was ready for collection 2 hours later. This meant that I could deal with the rest of the day much easier.

21 de marzo de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Andy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Polite staff and very helpful always…

Polite staff and very helpful always happy to answer any. Questions I have
Tina and orla lovely lady’s

14 de marzo de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Sammie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Very positive.

Very friendly and pleasant.

21 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Jacky, Thank you so much for your high rating! We hope you have a great day!

Valorada con 5 estrellas sobre 5

Service and Mot

I put my car in for a service and mot at the Ewell branch of Bradley's Honda Charlotte was lovely very friendly and kept me updated with everything going on.
On picking the car up again Charlotte was lovely and explained all the paperwork and pricing to me.
Thanks Charlotte 👍 😊

20 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you Sarah

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The two Receptionist obviously had an in-depth knowledge of technical matters.
The mechanic that worked on my car, and undertook a a thorough health check, picked up a number of things that now need to be addressed.
Much appreciated.

13 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Chris. Thanks for taking the time to leave a review after your visit to our Honda dealership in Leatherhead

Valorada con 5 estrellas sobre 5

I bought my car from Brayleys and have…

I bought my car from Brayleys Leatherhead and have recently had it serviced by them. All the team were superb from the office staff who kept me informed of progress throughout to the person cleaning and basically valeting it after the service. It looked great!
Thank you so much.
Would definitely recommend Brayleys!

12 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Exemplary customer service

I waited until I had purchased my car (Honda CRV) to write a review just in case the team slipped up! I waited in vain!

I can honestly say that the customer service I received from both Clarence & Phil has been second to none, in all industries I’ve dealt with recently. Nothing was too much trouble, they entertained my silly demand of not picking up my car until my number plate was on it! Picked me up from the station when I went to collect my new car & did I mention that they also found the car to my specifications too.

Such a lovely team (sales & service) & I'm so grateful to have found them which incidentally occurred when I took my previous car in for a service because I had poor customer service at the Ewell branch (which is closer to me)

Brayleys Leatherhead should be used for customer service training because they are a shining example of it.

8 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Tan, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Clarence & Phil. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Car booked for a service

Car booked for a service, car collected from home and returned home. Valeted so nice and clean.

8 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Marion, thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, prompt service and kept me informed about the job.

6 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Jill, thank you so much for your high rating! We hope you have a great day!

Valorada con 5 estrellas sobre 5

Brilliant dealer very helpful staff and…

Brilliant dealer very helpful staff and a pleasure to deal with. They have been our dealer for 19years and we are on our 4th Honda Jazz we would never change.
If you have a problem just call in and they would immediately do all they can to help and keep you on the road.

5 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Hi Ian, thank you so much for your fantastic review. We really appreciate it and your long term custom. We look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

Problem sorted

Problem sorted quickly and efficiently with good communication from Tina.

1 de febrero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Excellent Honda Service

I bought my Honda Jazz from Honda in Leatherhead 14 years ago and have had excellent service and maintenance ever since. I have an extended Service Warranty paid monthly which is helpful in managing the Annual Servicing bill.

23 de enero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you for taking the time to leave us a review. We really appreciate it and your long term custom.

Valorada con 5 estrellas sobre 5

Good service

23 de enero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you so much for your high rating! We hope you have a great day!

Valorada con 5 estrellas sobre 5

The sales team were helpful throughout

The sales team were helpful throughout. Nothing was too much trouble. I thought the deal was fair.

19 de enero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you very much for choosing to purchase from us - your custom is appreciated, along with your great review!

Valorada con 5 estrellas sobre 5

First time using the service department…

First time using the service department at Leatherhead. Tina and her colleague were professional, polite and engaging. The service was about 3 hours which is fine but the location does not lend itself to walking anywhere if you have to wait. That said there is a cafe over the road and seats and drinks machine at Brayleys.

5 de enero de 2024
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you very much for your review. The Leatherhead team love to provide great customer service and are delighted that they were able to assist.

Valorada con 5 estrellas sobre 5

Reliable and friendly

The team at Leatherhead are always friendly, helpful and reliable. Many thanks

20 de diciembre de 2023
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you for your praise and kind comments about our team, We really appreciate it. Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Helpful receptionist

18 de diciembre de 2023
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Leatherhead

Respuesta de Brayleys Cars - Brayley Honda Leatherhead

Thank you so much for your high rating! We hope you have a great day!

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