Brayleys Cars - Brayley Honda Romford Opiniones 

582
•
TrustScore: 4.5 sobre 5

4,7

Gallows Corner, RM3 0BX Romford, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had prebooked (via Lisa) for the earleist possible slot. I arrived at the agreed time and my car was indeed number 1 for attention. This really helped as I was sitting this one out in the waitin... Ver más

Valorada con 5 estrellas sobre 5

I bought my Honda Transalp on Friday. Great communication with the seller,the description matched the listing perfectly. The entire sales process was a very pleasant and positive experience. I don’t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a service at Hyundai Romford and Sam Alsop was very efficient and helpful to point where my car failed the MOT due to a damaged tyre. Hyundai Romford had only been open a week and no no tyres... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing. Was expecting a call to discuss what was needed (if anything) but only received a short vid... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Tienda de reparación de automóviles
  5. Tienda de repuestos de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

582 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 27% de las opiniones negativas

Suele responder en menos de 1 semana

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4,7

Todas las opiniones

(582)

3471 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great cars and great customer service

I wanted to change my car, a Honda CRV, and was initially thinking of changing to a Honda HRV. I popped into Brayleys to have a look at an HRV, a salesman, Shay, came over and introduced himself and we had a quick look at a car. We had a chat and a cup of tea about the type of car I wanted and Shay emailed me over an HRV they had for sale. I decided it wasn't quite what I needed and began looking for a different make and model of car altogether. I made enquiries at another dealership but they were unsuccessful in finding my next car. I decided to go back to Honda, this time for a Honda Jazz, I had a quick look at Brayleys website and found just what I was looking for. I phoned Shay straight away and organised a test drive and reserved the car. After the test drive I decided to buy the car, it was just what I wanted and had everything that I was looking for. Shay explained everything about the car perfectly to me and was very friendly and polite. I had a query after buying the car and he came back to me straight away. I have driven Honda cars for some years now and find them very reliable and the customer service from sales to service personnel is very good.
I would definitely recommend Brayleys.

22 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Sandra, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Great service, helpful staff

Shay was really helpful and made the whole experience of buying a new car easy and fun!

13 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Mrs Sheen, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Five star service from Brayley Honda…

Five star service from Brayley Honda Romford as usual. The service was easily booked over the telephone, promptly picked up as agreed and retuned serviced and valeted looking like a new car.
Excellent work by the service team and can be highly recommended.

18 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Ron, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Joshua at Romford honda was most…

Joshua at Romford honda was most helpful, polite and extremely knowledgeable about the car, products and services.
Great work. Easy pleasant experience.
No problem to recommend!

20 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Stephen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Annual service at Brayley Romford

I arrrived on time for pre-booked annual service at Brayley Romford. I was greeted by Lisa who took the keys and invited me to wait in the waiting area and have a coffee. The service was completed in short order and car washed and vacuumed.

4 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

A real pleasure to deal with 👍

I just bought a used bike (2025 Forza 750) from Brayley and it was easily one of my best vehicle buying experiences. From the start there was no pressure, only good solid advice from Jason- a dyed in the wool fellow biker who really knows his stuff and helped me through the entire process. So, would I buy from Brayley again? 100% yes!

14 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

First class service

First class service, very professional and helpful, would highly recommend.

12 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 3 estrellas sobre 5

Customer service was excellent

Customer service was excellent
However I was expecting my car to be cleaned after service, paper left on the floor of car

5 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Thank you for your feedback and please accept our apologies for this oversight. Please can you email john.morris@brayleys.co.uk with your details so he can contact you and book you in to have this rectified for you

Valorada con 5 estrellas sobre 5

Had my car serviced

Had my car serviced. The reception staff were very friendly and helpful. Nice clean waiting area with comfortable seats, wide screen tv and coffee machine.

5 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Laurence, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Good service & nice people

I bought my Honda from Brayleys in Romford and have a service plan with them. They serviced my car while I waited, there's a comfortable waiting area with free hot drinks. I've always found the people at the Romford location to be polite, friendly & efficient. They even washed and cleaned my car inside & out!

4 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Itare, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Great service

Great service , efficient and professional.

3 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Great company to deal with

This is the second time I’ve bought from Brayleys Honda. I like dealing with the people there. I’ve found them helpful and knowledgeable and offer a great customer care service regarding after sales and servicing.

2 de junio de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

A really enjoyable experience

A really enjoyable experience, Jason went over and above to facilitate a surprise motorcycle for my Son. The showroom and facilities are the best I've seen so I have no reservations in recommending Brayley Honda for your next bike or car.

20 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Steve, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Recall by Honda on Jazz fuel pump

Delivered car at. 8:30 reception did the necessary documentation, at 4:54 I was notified by phone call my car was ready for collection. l collected my car and it looks good and fells good . A very professional organisation I am ver pleased

19 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi William, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

10 out of 10

Great service quick efficient very friendly service couldn’t be more helpful.

13 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Len, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Great Service

There was a recall on my car, so it had to go in for a whole day, which was awkward as we are a one car family. So luckily, I was informed when I rang to arrange the appointment that I could have the work done at the Enfield branch, and EVEN BETTER they would collect my car from home and drop it off when the work was completed. This was such a relief.
The driver was really lovely, he arrived early and brought the car back when the work had been done.
Great Service.

8 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Jacqueline, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 3 estrellas sobre 5

purchasing a new car

purchasing the car on line for me was not easy having to upload documents i found difficult as i do not use the computer all that often for this type of work. So all in all not overly impressed

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service was very good

Service was very good, the standards of staff were very good and helpful.

6 de mayo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Paul, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Brayleys Honda sales team

The sales team at Honda are out standing and gave me a first class service especially Helder who went the extra mile to help me with the finance company which I used who where very slow and kept chasing them up and helped filling in all there documents well done Helder Da Costa 👏 👍

23 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

from the moment I rang up to the moment…

from the moment I rang up to the moment of my purchase was nothing but great. big shout out to Helder Da Costa polite and helpful all the way . thanks for my new bike :)

28 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Daniel, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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