Brayleys Cars - Brayley Honda Romford Opiniones 

579
•
TrustScore: 4.5 sobre 5

4,7

Gallows Corner, RM3 0BX Romford, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought my Honda Transalp on Friday. Great communication with the seller,the description matched the listing perfectly. The entire sales process was a very pleasant and positive experience. I don’t... Ver más

Valorada con 5 estrellas sobre 5

I had a service at Hyundai Romford and Sam Alsop was very efficient and helpful to point where my car failed the MOT due to a damaged tyre. Hyundai Romford had only been open a week and no no tyres... Ver más

Valorada con 4 estrellas sobre 5

I test drove and ordered a new Honda jazz on the date below .I received a reasonable quote for my old car and l think a good price for my new car. The sales staff at Honda were very pleasant and effic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mr Reece Cooper was polite., offer me coffee and he made me very comfortable. He took his time to download the necessary apps and set it all up for me when I picked up my car.


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Tienda de reparación de automóviles
  5. Tienda de repuestos de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

579 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 27% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(579)

3442 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

CAR PURCHASE

Brayleys was the last garage we visited on the search for a new or nearly new second hand car. Out first meeting was with Demetrios, whom from the outset was excellent, not pushy, very knowledgeable and assisted my wife and I throughout the process. He asked pertinent questions on our requirements and from there assisted until our final decision on a nearly new car.
In the end I got an excellent part exchange deal and could not be happier.
Once again Demetrios made the whole process simple. Highly recommended.

25 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Christine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Very helpful and efficient advice

Very helpful and efficient advice and assistance from salesman, Demetrios Anaxagorou. Kept me regularly up to date on progress with the delivery of the car.

17 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

I purchased a motorbike it was quick…

I purchased a motorbike it was quick and very easy . The sales team were extremely helpful and friendly

20 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Rohull, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 4 estrellas sobre 5

Service received from Brayleys Honda Romford

Bob and Jamie has been excellent in providing good quality service throughout. Although there were some hiccups during sales process but with help of Bob they were sorted.

I think Honda prices and offers should be more stronger as car market is very competitive.

Also need a reception desk to welcome customers and help with facial they need.

Apart from that Honda cars are excellent and a pleasure to drive. A bit more work on wind noise is required when over 60 mph.

Thanks I will look forward to hear form you in future. Thanks

Syd.

21 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Syed, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Major road works surround the Romford dealership

A phone call with an early warning regarding road and traffic conditions around the dealership was very helpful and allowed time to cope with detours.
Pleasant, welcoming reception with true realistic timing given for the work to be finished.

24 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Serviced and MOT

Serviced and MOT’d my car in under 2 hours. Washed the car too. Danielle was very helpful as always

20 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Spencer, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Excellent sales at Brayley Honda

Brayley Honda had the bike model and colour that I wanted in stock. Helder, the salesman, was excellent and made buying very painless, all the details were explained, delivery organised for when I wanted it, calls and txts throughout to ensure all well and that I was happy. Very good service thanks.

10 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Brian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Service Recall and MOT

Service, recall and MOT all done within 4 hours - pleasant and efficient service.

Marred by trying to contact Brayleys by telephone for the past 2 days to arrange an extended service plan, more than 20 attempts so far with 'lines temporarily busy' the reply each time !!!!

16 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience buying a used Honda 125cc bike from the guys at Brayleys. Jason and Viktor were super helpful and efficient without pushing me to purchase. They set a very friendly and relaxed environment for me. Thanks again to you both for all the extra advice and for taken the time to make sure I know what’s what. I’ll be sure to update you as I ride the bike up to Scotland 💪

12 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 3 estrellas sobre 5

The man who ‘served’ me asked me why…

The man who ‘served’ me asked me why I’d brought audi to mot here!
Because you advertise on book my garage.
Two hours for a mot and couldn’t book be back for retest before 10 days, so warned I may have to pay
To much testosterone in here for me

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brayleys Romford Honda Rebel CMX 1100T

From beginning to end, Jason made the whole experience of buying this bike online, sight unseen, very easy.
He was also very helpful in recommending where I could get some additional parts that I wanted fitted prior to taking delivery of the bike.
I was worried that living in Scotland and getting the bike delivered from Romford might prove difficult and expensive, but I was wrong on both counts, and Karl the driver arrived right on time in the 1hr slot he gave me.
The bike was exactly as described and in very good condition.
A great experience all round, would definitely recommend.

3 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Stuart, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

5 Stars for Brayley Honda Motorbikes

I have been buying motorbikes for over 40 years so have experienced many motorbike dealerships. Brayley Honda based in Romford Essex are up with the best in my personal experience. The sales process from start to finish, but importantly the excellent personal after sales care. Impressive branch manager and service dept and friendly bike sale agent. Very satisfied customer here on all counts and happy to give this testimonial. Thank you Brayley Honda.

12 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi AJ, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Service on car at Brayleys Romford

Service on car at Brayleys Romford

Everyone was very professional, friendly, helpful and organised. Thank you.

11 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Very quick service

Very quick service
Comfortable waiting room
Able to see how the service was done via a video on my phone
Pity they don't valet car anymore

11 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Raymond, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

1st class service as always,well done…

1st class service as always,well done ANDY,puts customer 1st and I am very happy Brayleys HONDA owner.Great service from checking in,to getting car back.Complementary car wash was missed,as now not part of the schedule.

11 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Alan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Advised quickly when parts were…

Advised quickly when parts were available and repair could proceed. Booking in process fine - phone and messages used. Booking in at the centre all good. Most importantly repair carried out quickly and good notification of when car could be collected.

10 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Gordon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

Professional service

Professional service. Pity you need to jump through several hoops before being able to speak to someone at the branch over the phone.

10 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Great Service

Always had first class service from Brayley Honda - second to none.

9 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

I dealt with Saima at Brayley Romford…

I dealt with Saima at Brayley Romford branch when buying my Honda HR V she was helpful and kind through the whole process and I would highly recommend her! Thank you for your help and experience Saima

6 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Rhiannon, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Attended for a while you wait service

Attended for a while you wait service, car taken exactly on time and kept updated throughout the process. Only downside is that Brayleys no longer valet the car after the service which I feel with that addition set Brayleys above other service providers I have used in the past.

5 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Romford

Respuesta de Brayleys Cars - Brayley Honda Romford

Hi Gerald, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más