Brayleys Cars - Brayley Honda Ruislip Opiniones 

678
TrustScore: 4.5 sobre 5

4,5

Victoria Road, Ruislip, HA4 0LJ London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team at the car dealership was fantastic. They were genuinely friendly from the moment I walked in and took the time to give very clear, transparent explanations about the vehicles and the buying... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Victoria Road, Ruislip, HA4 0LJ, London, England, Reino Unido

  • 020 8845 3551

4,5

Excelente

TrustScore: 4.5 sobre 5

678 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,5

Todas las opiniones

(678)

3119 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Satisfied Customer

Service and recall work completed very quickly with minimum bother.

23 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Catherine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Customer service was brilliant

Customer service was brilliant, they explained the work carried out on my car. Very helpful with my queries, and my car had been washed and valeted..that's why I have given 5 stars.

17 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Lyndsey, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Communication was excellent and service…

Communication was excellent and service was carried out promptly.

11 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Peter, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. All my questions/concerns were addressed and resolved by the relevant staff members in an unhurried, knowledgeable manner. I rate this dealership very highly.

9 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Honda at Brayleys is the best

Honda at Brayleys is the best .
All staff are best at their work , very helpful and supportive towards their customers . My personal experience was with Dipak Lakhani He is excellent ,
Soft spoken with best mannerisms . God bless you all.

8 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

The Staff that deliver Customer Service…

The Staff that deliver Customer Service as one would expect, especially as I have been loyal to them over the years.
Sadly lacking in a lot of Companies these days!

2 de abril de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Great experience

Very professional, friendly & great experience buying a new car.

29 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Mary-Lou, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Lovely dealership

Lovely dealership, friendly staff received warm welcome when I dropped my car off for its service and when I returned to pick it up. I would like to thank Dipak and all the stuff I encountered at the dealership yesterday special thanks for the guys who cleaned my car inside and out. I really appreciate it.

31 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Angela, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

friendly staff

Easy to book service and drop off. They were good with the communication and friendly at the dealership. Very clean and well organised dealership.

26 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Trusar, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Service and MOT

I had my car serviced and MOT done and I can honestly say what a pleasure it was in the way the service department handled my car and absolutely exceptional customer service that was given especially by Dipak. Dipak was friendly, very efficient and updated me from start to finish - I’m very impressed with the whole experience. The service was done on time and very attentive by the mechanics where I valued and appreciated their transparency and professionalism. I’ll definitely be back for future service can highly recommend Brayleys South Ruislip without any hesitation. WELL DONE

24 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Paramjit, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Dipak. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Great service

Great service from a professional, friendly team.

19 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Vaughan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

All the years I have been coming to…

All the years I have been coming to Braleys South Ruislip, the customer service is amazing.
I would also like to say that the lady Joanne who I was greeted by and dealt with me is great, a true asset to Braleys wonderful customer skills. Thank you
For making my time there stress free.

13 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Ann, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

The MoT and the recall on my car was…

The MoT and the recall on my car was done yesterday without and hassle for me. Joanne Gibbs the person who looked after my matters at the service counter was excellent, polite and very helpful.

13 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Great service

Great service, car collected and returned and had been cleaned. Everybody was professional and very personable!

5 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Stuart, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Fully satisfied customer

They are an honest and supportive company. I am fully satisfied with the work they did. I have no complaints.

5 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Karrar, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

CRV serviced at Brayleys…

I had my CRV serviced at Brayleys Honda. From the moment my car was collected I was kept informed of the progress and any safety issues that may need attending to. My car was returned washed and all works carried out as expected. The staff are very polite and well informed. Thank you

5 de marzo de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Paresh, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 4 estrellas sobre 5

The reason I’ve given 4 stars…

The reason I’ve given 4 stars unfortunately getting through to the service department by phone isn’t easy was on hold for 20 mins then I left a message using 0 for ring back after two days no one contacted me finally got through. Collection and delivery very good.

26 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Stephen, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

My car service and MOT

My car service and MOT was carried out in very good time. My car was returned all cleaned up and ready to go!

21 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Sybil, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Valorada con 5 estrellas sobre 5

Very friendly branch in South Ruislip

Very friendly branch in South Ruislip.
They greet by your name when you walk in and there is very little waiting time, if at all to be seen by someone.
Hot drinks machine with good coffee available for free and toilets.
I know of a number of people that have used this branch for many years.

20 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Jayne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Friendly people

Nice friendly people. Work completed as expected in good time and car was nicely cleaned for return to me.

20 de febrero de 2025
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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