recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Ver más
La empresa ha respondido
The team at the car dealership was fantastic. They were genuinely friendly from the moment I walked in and took the time to give very clear, transparent explanations about the vehicles and the buying... Ver más
La empresa ha respondido
Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!
La empresa ha respondido
Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Ver más
La empresa ha respondido
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Victoria Road, Ruislip, HA4 0LJ, London, England, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 31% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Service and recall work completed very quickly with minimum bother.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Customer service was brilliant, they explained the work carried out on my car. Very helpful with my queries, and my car had been washed and valeted..that's why I have given 5 stars.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Communication was excellent and service was carried out promptly.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Excellent customer service. All my questions/concerns were addressed and resolved by the relevant staff members in an unhurried, knowledgeable manner. I rate this dealership very highly.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Honda at Brayleys is the best .
All staff are best at their work , very helpful and supportive towards their customers . My personal experience was with Dipak Lakhani He is excellent ,
Soft spoken with best mannerisms . God bless you all.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
The Staff that deliver Customer Service as one would expect, especially as I have been loyal to them over the years.
Sadly lacking in a lot of Companies these days!

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Very professional, friendly & great experience buying a new car.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Lovely dealership, friendly staff received warm welcome when I dropped my car off for its service and when I returned to pick it up. I would like to thank Dipak and all the stuff I encountered at the dealership yesterday special thanks for the guys who cleaned my car inside and out. I really appreciate it.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Easy to book service and drop off. They were good with the communication and friendly at the dealership. Very clean and well organised dealership.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
I had my car serviced and MOT done and I can honestly say what a pleasure it was in the way the service department handled my car and absolutely exceptional customer service that was given especially by Dipak. Dipak was friendly, very efficient and updated me from start to finish - I’m very impressed with the whole experience. The service was done on time and very attentive by the mechanics where I valued and appreciated their transparency and professionalism. I’ll definitely be back for future service can highly recommend Brayleys South Ruislip without any hesitation. WELL DONE

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Great service from a professional, friendly team.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
All the years I have been coming to Braleys South Ruislip, the customer service is amazing.
I would also like to say that the lady Joanne who I was greeted by and dealt with me is great, a true asset to Braleys wonderful customer skills. Thank you
For making my time there stress free.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
The MoT and the recall on my car was done yesterday without and hassle for me. Joanne Gibbs the person who looked after my matters at the service counter was excellent, polite and very helpful.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Great service, car collected and returned and had been cleaned. Everybody was professional and very personable!

Respuesta de Brayleys Cars - Brayley Honda Ruislip
They are an honest and supportive company. I am fully satisfied with the work they did. I have no complaints.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
I had my CRV serviced at Brayleys Honda. From the moment my car was collected I was kept informed of the progress and any safety issues that may need attending to. My car was returned washed and all works carried out as expected. The staff are very polite and well informed. Thank you

Respuesta de Brayleys Cars - Brayley Honda Ruislip
The reason I’ve given 4 stars unfortunately getting through to the service department by phone isn’t easy was on hold for 20 mins then I left a message using 0 for ring back after two days no one contacted me finally got through. Collection and delivery very good.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
My car service and MOT was carried out in very good time. My car was returned all cleaned up and ready to go!

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Very friendly branch in South Ruislip.
They greet by your name when you walk in and there is very little waiting time, if at all to be seen by someone.
Hot drinks machine with good coffee available for free and toilets.
I know of a number of people that have used this branch for many years.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Nice friendly people. Work completed as expected in good time and car was nicely cleaned for return to me.

Respuesta de Brayleys Cars - Brayley Honda Ruislip
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.