Brayleys Cars - Brayley Honda Ruislip Opiniones 

676
TrustScore: 4.5 sobre 5

4,5

Victoria Road, Ruislip, HA4 0LJ London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at the car dealership was fantastic. They were genuinely friendly from the moment I walked in and took the time to give very clear, transparent explanations about the vehicles and the buying... Ver más

Valorada con 5 estrellas sobre 5

Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick respond , worked in the issue and beyond.great customer service prior within and after the work that been done.

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Victoria Road, Ruislip, HA4 0LJ, London, England, Reino Unido

  • 020 8845 3551

4,5

Excelente

TrustScore: 4.5 sobre 5

676 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,5

Todas las opiniones

(676)

3049 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Air Con repair

From communication to receiving the car everything was very professional.
Good service and great customer service
Thank you team

1 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Allen, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Honda and Honda services is very good

Honda and Honda services is very good. It might be expensive but it is worth it. We have been with Honda for about forty years. The car is good and the service is great.

29 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Ugo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

It was swift and smooth

It was swift and smooth, such good staff who respected and helped.

27 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Ashok, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Great experience I had at Brayleys was…

Great experience I had at Brayleys was sent the video of my car. It showed me all parts of my car tyres, brake pads etc. I have never experienced this before and it good to know what fault my car has. Got everything fixed that was needed. Service MOT and extras. Thank you Preet

25 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Pravina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Excellent service

I bought a used car from Brayley Honda Ruislip.
Julian made me very welcome and explained everything about the car; he was very patient as I asked various questions. I had so much confidence and bought the car.
Thank you, Brayley Honda Ruislip, for the wonderful service I received

16 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Jeffrey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Honda Ruislip are brilliant…

I bought my Honda Jazz from Honda Ruislip and the lovely salesperson Angela Powrie. Her customer service was outstanding, so friendly, helpful and honest. When I collected my Jazz the following week all the paperwork was explained clearly. It was all a very enjoyable experience. Thank you Angela.

11 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Deborah, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Excellent Service

Maria provided an excellent level of service throughout the process.
She went above and beyond to assist me by coordinating with the service engineer and ensuring my car was returned on time.
She also provided helpful information regarding the necessary repairs and shared contact details for further assistance.

Maria was very polite, friendly, and professional at all times. I truly appreciate her support and outstanding customer service.

13 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Bala, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Used Brayleys Ruislip for many years…

Used Brayleys Ruislip for many years buying 2 cars from them.
Always like their customer service & trust them with advice,etc … and Honda make great cars !

18 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Rob, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Wonderful Angela

Have just purchased a three year old CRV with wonderful Angela Powrie looking after me. Angela has been fair and honest throughout (pretty well the price I wanted for my last CRV in p/ex), but more than that , she volunteered to fix a couple of issues with the new CRV.
All the paperwork was completed and ready for the handover. And an enjoyable chat about all sorts of other things going on in the world, haha. Well done Angela, and who knows, I might be back for an ungrade in three years .

14 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Service and MOT for our Honda CRV

Service and MOT for our Honda CRV. Very pleased with the efficient booking service and helpful staff on the service desk, communication was great throughout.

12 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Mr Taylor, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

Restart the post service car wash

Good Advance booking system & video review of my car by technician excellent however I was most Disappointed the after service car wash has been withdrawn and replaced by an eco tree planting project I do not support this whacky tree planting project give me back my post service car wash please.

11 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi John, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Valorada con 4 estrellas sobre 5

Maria's customer service skills are…

Maria's customer service skills are excellent.

The costs involved in a service have significantly increased which is a big disadvantage.

Previously, vacuum cleaning of the car was included as part of the service which was a big bonus, but this is not now provided.

8 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Aung, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Valorada con 5 estrellas sobre 5

I would like to share our excellent…

I would like to share our excellent experience we recently had when purchasing our car at Honda in Ruislip.. The sales consultant Gary Foxley was knowledgeable,professional, answering all our queries & patient whilst explaining the new technology which we had previously little knowledge of.. We do appreciate this great service & would highly recommend anyone looking for a new vehicle to visit Honda in Victoria Road Ruislip.. Many thanks Gary & Honda

9 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Geraldine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Flat front tyre

I can’t remember the name of the gentleman who spoke with me on the telephone. He was a very good problem solver. Excellent is the word. I live in South Oxey Ian’s I was supposed to bring my car in to be checked.?
Made appointment for me to take the car to Bushey Honda . It was my happiest day . 11 minutes into Bushey Honda and waiting time was 30 minutes. You don’t know how that made me feel. You are a good customer service. Please keep it up.

7 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Joan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Arrived on time and was immediately…

Arrived on time and was immediately seen by Maria and then the car service was started by the technician whilst we enjoyed a cup of coffee. In what seemed no time at all the service was finished and after completing the paperwork we were on our way.

6 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 4 estrellas sobre 5

All very smoothly done.

5 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Excellent service

Maria who greeted us when we arrived was so customer focus. I enquired about a service plan to which she went and found out. As I was seated, Maria came over to me, then instead of standing over me, she knelt down to be on the same level. Everything was explained nice and clear. 5 stars for her customer service.
I had only gone in to get a battery fitted but ended up having my brakes changed too as they were low. All done with the time quoted and reasonable priced.
I have no issues reckoning Honda Brayley in Ruislip due to the 5 star treatment that I received.

1 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Tina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

What a great customer service assistant…

What a great customer service assistant Maria.So focused on the details and extremely helpful right through.
Need more like her in the team.
Well done.

23 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Dinkarroy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Very positive experience in the very…

Very positive experience in the very friendly and capable hands of Angela in the South Ruislip branch. She went out of her way to help. We had been customers at Skoda for over 10 years but Angela’s helpful, knowledgeable and welcoming approach meant we came back after a viewing and test drive to buy a Honda. The handover was painless and very organised. Highly recommended and many thanks.

24 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Was easy to book the car for service

Was easy to book the car for service
The young lady at the service desk was very polite and helpful. I left the car for the annual service and first MOT. Within half an hour i received a detailed inspection report on my mobile. The technician took me through the MOT inspection live via the mobile phone , A report was also issued of the recommendations . Excellent service.

24 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Ruislip

Respuesta de Brayleys Cars - Brayley Honda Ruislip

Hi Anwar, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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