Brayleys’ service was friendly and efficient, and the work carried out on my car was extremely good. Brayleys called me to let me know when my car was ready for collection. I wish to particularly prai... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great service. Booking process was easy. Car collected from and returned to my home. Particularly appreciated the vehicle health check video sent via email. Very informative! A minor issue, the anti-p... Ver más
La empresa ha respondido
Car in for annual service. Tom at service department Brayleys Harpenden Kia, was very professional and quick to acknowledge the lumbar support driver seat wasn't working as we raised the issue duri... Ver más
La empresa ha respondido
Hi, from the first appointment we had brilliant service from Danny. We wasn't certain of which Kia to go for - Sonic or Kia. Danny showed us both & left it us to decide. There was no pressure at al... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Tienda de reparación de automóviles
- Tienda de repuestos de automóviles usados
Escrito por la empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Información de contacto
Luton Road, AL5 2UA, Harpenden, Reino Unido
- 01582 464100
4,8
Excelente
381 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 27% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Kia Sportage used car purchase, great sales support
Danny Reynolds was my sales contact who was excellent from first view to sorting out issues with used Kia Sportage car which were addressed. When sorting out a problem with warranty outstanding he referred to Business Manager who reassured us we were covered (face to face) and provided details of cover
All in all a great experience and would throughly recommend this dealership.
25 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Dave, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Kia Dunstable MOT and Service
MOT and service. Easy to book over the phone. When I arrived the staff were very welcoming, friendly and professional. There were plenty of comfy seating areas to wait and access to a free hot drinks machine. Dog friendly too! Car nice and clean when I collected it.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Charlotte, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great service
Easy to book. Car taken in on time. Work completed within the given time
23 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Natalie was a pleasure to work with
Natalie was a pleasure to work with, very responsive and efficient and we love the car!!
15 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
Excellent service. My only issue is, if the technician changes the driver assist settings, please put them back to how they were. Auto hold was off when i collected my car, i didnt realise and nearly drove into the back of a car in traffic on the way home.
16 de septiembre de 2026
Opinión espontánea
First Class
First Class. Always friendly and excellent service
16 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very friendly and super efficient!
10 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Peter, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Car service
Service went well. Call from service team telling me what needed to be done and did I want to proceed. Video of the completed work was sent to me. Car cleaned
3 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Anne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent
No hesitation in giving Brayley Kia Harpenden the five star rating. Delightful staff, great commmunication before and during the day and excellent service. Thank you
2 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Elizabeth, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service and mot
A great service all round from booking to the service with helpful and courteous staff, car was gleaming when I collected it well satisfied 😊
1 de septiembre de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Diane, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
No hassle whatsoever
No hassle whatsoever. Staff always polite and helpful
28 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Ivor, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good Service
Checking in was straightforward and smooth, I was kept informed of progress and called when my car was ready to collect. The car was clean and tidy and paperwork all clear.
27 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Beth, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Fred, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Brayley’s Harpenden, excellent Sales service from Maurice Albert
Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4.
Excellent service throughout.
25 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
No pressure from staff
No pressure from staff. Very helpful and obliging staff.
15 de junio de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Twelve years outstanding service
Twelve years service which is always outstanding from the moment you ring to make the service appointment to the point of handover by each member of the team.
24 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Helen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Well done Bradley, Harpenden
Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
20 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Efficient & polite
They did what they said they would do and on time.
18 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Milivoy, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
Excellent service, helpful, polite and courteous, my car was ready for collection on time, and the trade in was painless.
15 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
The staff and service was excellent
The staff and service was excellent
13 de agosto de 2026
Opinión espontánea
Respuesta de Brayleys Cars - Brayley Kia Harpenden
Hi Christine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.